pengurusan berkesan

Effective Management

Management

“ is the process of working with people and resources to accomplish organisational goals”

Seorang pengurus adalah seorang pemimpin.

Syed Amin Aljafri

Cara Pengurusan Masa kini

“Setiap kamu adalah pengurus (pemimpin) dan setiap pengurus bertanggungjawab daripada apa yang di urus.

Al hadith

Managers should know…..

The need of the organization Vision,Mission,objective and functions of

the organization.StrategiesSWOTAction planMonitor and evaluate performance

Management Responsibilities

1. Administration- office environment

-Facilities

- Safety

- inventory management- Filling system- Management of the Staff (supervision and

Control)

2. Finance

- Efficient budget

- Smart budget

- Planning and control expenditure

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3. Strategic management

- formulation

-implementation

- evaluation

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Effective Manager> good communicator> good listener> facilitate people> leadership by example> good motivator> Team builder

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continue

InspiringCommittedGenerate energiesPositiveResponsiveCan adapt behaviour to changekmn

Effective Control

Timely

Information is provided to managers when they require it

Appropriate

Control being used are appropriate to organisation action and challenges

Accurate

Valid and reliable information is generated by the control system

Relevant

Outputs from control systems are relevant to the most important issues

Flexible

Control system can respond quickly to changing conditions

Economical

Resources are used wisely in developing and using controls

Understandable

Controls are easily understood by all parties

Management of ineffective performance

Define effective performanceDetect deviation from effective

performanceInform or confront subordinate and jointly

formulate diognosisSelect remedial activity or interventionImplement remedial activity or

intervention

Reevaluate performance after time intervalContinue or discontinue remedial activity

Roles of managers

PlanningOrganisingStaffingDirectingCoordinatingReportingBudgetingkmn

Ingredients For Effective human Skills

understanding past behaviourPredicting future behaviourDevelop skills in

directing,changing,motivating and controlling behaviour

‘Good Managers do those things both effectively and efficiently’

“To be effective is to achieve organisational goal’

“to be efficient is to achieve goals with minimum waste of resources”

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