one stop shop: e-vem e- extension of the car registration teja batagelj ministry of public...

One stop shop: e-VEM E- extension of the car registration

Teja Batagelj

Ministry of Public Administration

One stop shop project

Goal: To assure a suitable information support for the future entrepreneur – sole trader and to enable him/her to start with business operations in the shortest time possible.

Duration: : 1.6.2004 – 1.7.2005

Budget: 250.000 euros for development, without infrastructure

Human resources within PA: 427 working days

One stop shop portal services

Portal for legal persons offers:- registration of an entrepreneur and entry into the Business register of the RS- sending tax data to register into the Tax register- registration of an entrepreneur into obligatory health insurance- registration of an entrepreneur’s children into obligatory health insurance- entry of changes of the company in the register of companies closure of the sole trader- all above mentioned procedures can be done by internet from home or on entry point- identification for VAT purposes- e-handed decisions from public institutions

In the RS there are over 200 active entry points which are:

- AJPES (Agency of the Republic of Slovenia for Public and Legal Records and Services)- Administrative units- JAPTI (Public Agency of the Republic of Slovenia for Entrepreneurship and Foreign Investments)- DURS (Tax Administration of the Republic of Slovenia)- District Units of Chamber of Craft of Slovenia- District Units of Chamber of Commerce and Industry of Slovenia

And one virtual entry point

Use of the system with any of qualified digital certificate in the RS.

Enter

Help

News

Additional password

Tax number of a citizen

Offered procedures regarding the status in the business register

8 steps for a registration

Address from register of spatial units

Address from register of spatial units

Address from register of spatial units

Data on a citizen from central register of population

Choice of activities from register of standard activities

Data on branches

Statement on tax liability

Choice of serving the decision:-by post

-electronically

Safe mail box

Review of entered databefore it is digitally signed

Confirmation on sending the data

E-mail notice about sent data

Monitoring the status of submission

Project challenges – key success factors

- Integration of systems and connecting the institutions -

online connection with 4 main registers, 20 servers, 14

institutions involved

- Process renovation

- Top management support

- Promotion

- Trained civil servants (480 civil servants)

- Assumption of personal responsibility

ImpactsReached goals-Increased trend of registrations (21%)

Registration trend

0

200

400

600

800

1000

1200

July

200

5A

vgu

stS

epte

mb

er

Oct

ob

er

No

vem

ber

Dec

em

be

rJa

nu

ary

Fe

bru

ary

Mar

chA

pri

lM

ayJu

ne

July

200

6A

vgu

stS

epte

mb

er

Oct

ob

er

No

vem

ber

Dec

em

be

rJa

nu

ary

Fe

bru

ary

enter closure Linearno (enter)

- accuracy at filling in the forms (due to connection to registers)

- service not limited by time or geographical factor (24*7*365)

- the procedure of opening the business and receiving a decision that claims that a natural person may start operating can be done electronically (e-signing, e-handing in a safe case postal)

- increased data exchange between institutions of the public administration reduced work and abolishment of sending of papers

- users satisfaction

Savings for citizens

Savings on:- time (1 day), before 8 days long procedure- tax (abolished)- forms (abolished)- transport costs (concept one stop shop)

Estimation of savings = 807.833,00 EURO per a year for citizens

Costs when registering a company from home: 0 EURO

Plans for the future

One stop shop for companies

Goal: time for registration will be shortened on 7 daysBusiness and court register will be technologically joinedRegistration into court register will be free of charge, also changes and closure of all forms of companies.

Entry points:- One stop shop entry points- notaries- virtual entry point

Courts, notaries and one stop shop entry points will use the system.

E-extension of vehicle license

One of the e-services offered on State Portal of the RS

Enables prolongation of vehicle registration via internetwith our without use of digital certificate using epayment system

Handing of new vehicle license on Saturday if required

Included public administration institutions: Ministry of the Interior Ministry of Transport Ministry of Public Administration Administrative Units

Basis for e-service are: - Central register of vehicles- Vehicle insurance register- Relevant legislation (adaptation of law on road traffic

safety, law on administrative procedure)

Costs of development: 20.000 EURO

Basic data on the project

LIFE EVENTS

STATE PORTAL OF THE RS

WHO

WHERE AND HOW

EDITOR

INTRODUCTION

E-EXTENSION OF VEHICLE LICENCE

FAQ

DATA

E-FORM

TAXES AND COSTS

LEGAL BASIS

COMPETENT INSTITUTIONS

E-FORM FORQUESTIONS

EVROVOC

START OF PROCEDURE

RECIPIENT

PORTAL OF ELECTRONIC SERVICES OF PUBLIC ADMINISTRATION

Entry in the system:

1. Username and password

2. Digital certificate

3. Anonymous

VEHICLE LICENSE NUMBER

DATA ON VEHICLE

COMPULSORY INSURANCE POLICY

NOTICE IF THE POLICY DOES NOT EXIST

CHOICE OF MONTHS FOR PAYMENT OFROAD USAGE

FEE

x

PAYMENT & SUBMISSION

RECEIPT

CLIENT

Project challenges - obstacles and opportunities

• Cooperation of private sector institutions (post, banks,

mobile providers, insurance companies)• Insurance companies have obsolete technology, don’t

offer online extension of insurance we adopted law that obliged them to offer online services until end of March 2007

• Promotion• Complexity of the system – all components must operate

Vision

• Online extension for persons with disability • Integration of online extension of obligatory insurance

and vehicle license

Savings for citizens

1/3 off all potential users: 157.000 users of e-service

Estimated savings: 2,2 mio EURO per a year

Thank you for your attention!

teja.batagelj@gov.si