olivia johnson cover letter and resume (2)
Post on 22-Jan-2018
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Olivia Johnson
1102 Lake Point Lane Stone Mountain, Ga 30088
(678) 549-4115
To Whom It May Concern,
I am very interested to discuss the opportunity of a position within your organization. I think my
background and experiences enable me to quickly adapt and assist any organization. My resume is enclosed for your review.
I've developed many talents and experiences during my educational and employment years. Over the
course of my working career, I have established the ability multi-task, obtained good filing and organizational skills, and developed great customer service skills.
My high degree of motivation has been recognized by my previous employers who have given me recognition based on my performance of my duties.
I am eager to talk with you about the contribution I could make to your firm. Hopefully we can meet soon to discuss the possibilities.
Your consideration is greatly appreciated.
Sincerely,
Olivia Johnson
Olivia Johnson
1102 Lake Point Lane Stone Mounta in, Ga 30088
678-549-4115
ohawkins25@gmail. com
CAREER OBJECTIVE: To ga in solid employment wherein my professional experience can make posit iv e
cont r ibutions towards my professional growth and development within your organization.
SKILLS /Qualifications:
Ability to mult i-task
Excellent communicat ion skills, both oral and written
Customer service experience
Ability and willingness to document activities and maintain records.
Flexibility in adjusting to changing demands.
Strong interpersonal and problem solv ing skills.
Ex tensive knowledge in MS Word Office (i. e word, ex ce l, PowerPoint, Outlook)
Menta l Health Experience
Ability to analyze data to ident ify t rends.
Experience with Medical Record handling and ident ification
Experience in Verif ying Insurances f or patients
EMPLOYMENT HISTORY:
Centene Corporation-PSHP
Contracts Coordinator
Aug. 2015-current
Maintain spreadsheets and collect, track, prepare, compile, and distribute statistical data for daily and monthly reports.
Maintain and report on the Health Plan(s) compliance with contract submission rules and exception requests and communicate to Manager on a monthly basis.
Support the contract submission process to ensure confirmation with corporate standards by the Health Plan(s), provide support to the Contract Case Conferences and ensure that appropriate internal controls are established to account for and secure hardcopy or scanned images of contracts.
Maintain and update on a routine basis the contract organization’s databases.
Produce reports, as requested.
Coordinate the Corporate-wide data verification process for contracted providers. Update contract organization’s databases, as necessary.
Interface with the credentialing staff to ensure all Health Plan data systems are congruent.
Adv ance Therapeutic Concepts LLC
Ut ilizat ion Coordinator
Jan. 2015-Aug.2015
*Make sure a ll policies f rom providers were accurate f or submission
*Enter Treatment plans f or new and ongoing clients into the EMR system for a ll insurance sources
*Worked with Ut ilization Manager f or a ll insurance audits
*Save t reatment plans once they been reviewed and approved and sent out to staff f or client s ignatures
*Scan t reatment plans into client’s f iles f or a ll insurance carriers
*Scan t reatment plans f or FFS and Medicaid clients to be sent to the State f or review
*Upload Medicaid and FFS micp units f rom APS into the EMR system.
*Enter Amerigroup, Medica id, and FFS units into EMR.
*Upload a ll Discharge Micps and Discharge Summaries into EMR system.
*Verif ying a ll types of insurance including private insurance and Medicaid.
Adv anced Family Solut ions, LLC (Children and Adolescent Outpatient Therapy Agency)
Program Of fice Manager
Feb. 2013-Dec.2014
Obta ins demographic and insurance informa tion f or pre-registration/registration on consumers.
Collect and follow up on a ll accounts assigned to pat ients
Schedule and manage psychiat ric/psychological appointments
Answer incoming phone ca lls and take accurate messages
Intake referrals/verify e ligibilit y f or insurance policies
Help and support case assignments
F iling and creating charts f or new clients
Intake f or New Hires
Communicat ion with Physicians, Therapists , and Paraprofessionals v ia email or phone to establish work
performance
HR serv ices
CVS/Pharmacy
Photo Tech and Customer Service Associate
March 2010-Feb.2013
Set Up Store Displays
Mainta in Monthly Inventory
First Steps Program of Henry Medical Center
Stockbridge, Ga
Intern
Speaking with new moms about services provided by F irst Steps
Making follow-up ca lls to patients
F iling and data ent ry f or new patients
Dist r ibut ing information to patients through pamphlets, brochures, etc.
Walgreens Inc.
Beauty Advisor/Service C lerk
Decatur, Ga
May 2008-March 2010
Assist ing customers with t ips on cosmetic merchandise.
Set t ing up store displays f or promotion items
Prov iding Customer Service
Operating of Cash register
Rainbow Apparel
Sales Associate
Assisted customers with clothing
Mainta ined Go-backs f rom the register
Mainta ined organization of the f loor
Cit i-Trends Apparel
Sa les Associate
Decatur, Ga Nov .2005-March 2006
Operating of Cash register
Re-stocking of merchandise on sales f loor
Assist ing customers as needed
EDUCATION: Diploma (College Prep with Distinction) Graduated 2005
Cedar Grove High School, Ellenwood, Ga
Degree (Associates of Science in Psychology) Graduated 2009
Georgia Perimeter College, Decatur, Ga Degree (Bachelor’s of Science in Psychology and Human Services) Graduated
C lay ton State and College University Morrow, Ga Dec. 10,2011
ORGANIZATIONS:
Sigma Gamma Rho Sorority Inc.
Member of Fraternity and Sorority Council Commit tee member of L. I.F.T. Women’s Minist ry (Church of A tlanta Lighthouse)
ACHEIVEMENTS:
Dean’s List Spring 2009 Georgia Perimeter College
Student of the Month Environmenta l Science
REFERENCES: *References available among request
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