new zealand certificate in hospitality (level 2)

ENROL NOW!

www.whitireia.ac.nz 0800 944 847 info@whitireia.ac.nz

PROGRAMME INFORMATION

> Customer service: learn how to deliver excellent customer service to a range of customers. Learn problem solving skills, self-management skills and how to work effectively within a team

> Food preparation: learn about counter food and beverage service, including preparation and order taking for real customers

> Beverages: learn to prepare and serve a range of coffees, teas, hot chocolate along with cold beverages

> Coffee making: learn the skills to operate an espresso machine to make and serve a range of coffees in our on-site training café

> Food safety and health and safety legislation: gain knowledge and understanding on how to work in a café environment using national requirements

> Work preparation: gain knowledge of employment relations and experience in the hospitality industry

FURTHER STUDY OPTIONSStudents can apply to enrol in the New Zealand Certificate in Cookery (Level 4) programme or any other certificate, diploma or degree programme offered at Whitireia or other tertiary institutions. Students must meet programme entry requirements.

CAREER OPPORTUNITIESStudents can gain employment as an entry level barista, front of house or kitchenhand

QUALIFICATIONGraduates gain the New Zealand Certificate in Hospitality (Level 2)

LOCATIONPorirua campus, Wi Neera Drive, Porirua

Kāpiti campus, Corner Milne Drive and Kapiti Road, Paraparaumu

Wellington campus, 15 Dixon Street, Wellington

Auckland campus, 450 Queen Street, Auckland

NEW ZEALAND CERTIFICATE IN HOSPITALITY (LEVEL 2)Gain plenty of practical hands-on experience in our on-site training café. Learn how to make a good coffee, hot chocolate and about tea making and food service.

ADDITIONAL INFORMATION

ENROL NOW!NEW ZEALAND CERTIFICATE IN HOSPITALITY (LEVEL 2) October 2015

START DATESPorirua, Kāpiti, Wellington: February, May, August

Auckland: February, June, September

DURATION12 weeks, full-time

LEVEL 2

FEESFree

ENTRY REQUIREMENTSTEC entry criteria applies, please contact us