multimodal matters: modern messaging with one call now

MULTIMODAL MATTERS

Modern Messaging with One Call Now

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“THE SINGLE BIGGEST PROBLEM IN COMMUNICATION IS THE ILLUSION THAT IT HAS TAKEN PLACE.”

GEORGE BERNARD SHAW

“GOOD WORDS ARE WORTH MUCH, AND COST LITTLE.” GEORGE HERBERT

“AN INVESTMENT IN KNOWLEDGE PAYS THE BEST INTEREST.” BENJAMIN FRANKLIN

“BAD HUMAN COMMUNICATION LEAVES US LESS ROOM TO GROW.” ROWAN WILLIAMS

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• EVERYTHING THAT LIVES COMMUNICATES.

• ANIMALS COMMUNICATE.

• EVEN PLANTS COMMUNICATE.

• AND WITH THE DAWN OF TECHNOLOGY, MACHINES COMMUNICATE, TOO.

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THAT HUMANS COMMUNICATE IS A FOREGONE CONCLUSION.

The real question is: can we communicate better?

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NEARLY 50 YEARS AGO, COMPUTER NETWORKING COMPLETELY TRANSFORMED HOW HUMANS COMMUNICATE.

Other communications innovations which followed included:

mobile/cellular networks

email

instant messaging

widespread internet access

social media

Smartphones

mobile apps and video communications

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WITH SO MANY OPTIONS, HOW DO YOU KNOW THE BEST WAY TO COMMUNICATE BOTH DAY-TO-DAY MESSAGES AND URGENT NOTIFICATIONS TO GROUP MEMBERS?

You don’t.

Which is where One Call Now’s multimodal mass messaging system enters the picture.

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NEARLY 50 YEARS AGO, COMPUTER NETWORKING COMPLETELY TRANSFORMED HOW HUMANS COMMUNICATE.

How?

By acknowledging the fact that modern communications methods are anything but one-size-fits-all.

In short: One Call Now’s multimodal functionality ensures that your message will be heard by the most comprehensive audience.

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THE CHALLENGE:

Whether you’re serving a handful or hundreds of group members, how do you know which is the best way to disseminate information?

THE SOLUTION:

• One Call Now lets each group member choose their preferred communication channel -- voice, SMS text or email -- ensuring that messages reach recipients in the most efficient, effective way.

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THE CHALLENGE:

Today’s global marketplace is dynamic and diverse. How do you know your message will not just be heard, but also understood?

THE SOLUTION:

One Call Now not only lets group members select the medium through which they receive messages, but also lets them choose to receive messages in their language of choice. This eliminates confusion while enhancing accuracy.

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THE CHALLENGE: Time is more of a

commodity than ever before. How do you maximize communications without burdening your limited resources?

THE SOLUTION: One Call Now lets you

simultaneously send messages to a group or subgroup of members. This streamlines efforts while ensuring that each message quickly reaches its intended recipient.

To save more time, you can even pre-record messages!

Users can also take advantage of One Call Now’s scheduled delivery options to ensure optimal timing for receipt of notifications, reminders, and messages.

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THE CHALLENGE:

Sometimes delivering a message is only part of the challenge; what happens when you need a response, too?

THE SOLUTION:

Group members are empowered to immediately respond to One Call Now messages via touch-tone functionality for unprecedented ease and convenience.

If more information is required, they can be directly transferred to the relevant staff member.

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ONE CALL NOW’S MULTIMODAL FUNCTIONALITY OFFERS A NUMBER OF COMMUNICATION-BOOSTING BENEFITS, INCLUDING:

• Advanced customization and personalization capabilities

• Increased efficiency through the removal of time-consuming manual tasks

• Cost efficiency

• Accelerated and trackable delivery

• 100 percent uptime

• Affordable pricing

• Easy hardware- and software-free setup

• Increased contact rates with less strain on staff

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NEED MORE PROOF OF HOW ONE CALL NOW CAN ENHANCE THE OPERATIONS OF YOUR ORGANIZATION?

Here are just a few of the ways One Call Now's reminders, notifications and messages can give your business a boost:

Increase meeting participation!

Enhance special events attendance!

Personally welcome new members!

Cancel or delay events!

Recruit and organize volunteers!

Target specific subgroups!

Receive instant responses!

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AS COMMUNICATION METHODS CONTINUE TO EVOLVE, TODAY'S MOST INNOVATIVE ORGANIZATIONS WILL EVOLVE ALONG WITH THEM.

BLOG SERIES – EVOLUTION OF COMMUNICATION

Multi-modal communication has evolved from years of advancements. Learn more about advances in the 20th and 21st century that have got us to the way we communicate today.

View the blog post

MORE INFORMATION

Looking for a simple-to-use multi-modal communication solution? Look no farther - One Call Now has a solution for you!

Click here to learn more!