multi channel contact center solution

MULTI-CHANNEL CONTACT CENTER SOLUTION

FONEBELL PROVIDES A CUTTING EDGE OVER OTHER SERVICE PROVIDERS:

•BY RESTRICTING CALL FISSURES•BY STREAMLINING CALL PROCEDURES•BY INTEGRATING DIVERSIFIED SERVICES•BY EASING ADMINISTRATION•BY MONITORING CLOUD BASED EFFICIENT SERVICES

DIVERSIFIED SERVICES CANOPIED UNDER MULTI-CHANNEL CONTACT CENTER SOLUTION:

•AUTOMATIC CALL DISTRIBUTION•AUTOMATIC CALL DISPOSAL•OUTBOUND CALLS•CALL FORWARDING•AGENT CALL RECORDING•CUSTOM CTI (COMPUTER TELEPHONY INTEGRATION)

FEATURES OF IVR SERVICES:

•CALL VOLUME HANDLING•HOLD TIME REDUCTION•ACCESS TO REMOTEST REGIONS•IMMEDIATE ACKNOWLEDGEMENT•URGENT RESPONSIVE SYSTEM

WHY SHOULD CUSTOMERS ADAPT THE VARIEGATED SERVICES BY FONEBELL?

•WEB COMMUNITY SUPPORT•VIRTUAL WORLD FURTHER DIMINISHED TO VIRTUAL

VILLAGE•PRO-ADVANCED TECH SUPPORT SERVICES•TECHNOLOGY MADE SIMPLER•EFFECTIVE MANPOWER ENSURING OPTIMUM SERVICES

THANK YOU FOR VIEWING!

WEBSITE : HTTP://WWW.FONEBELL.IN/

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