multi channel contact center solution
TRANSCRIPT
![Page 1: Multi Channel Contact Center Solution](https://reader035.vdocuments.site/reader035/viewer/2022070520/58f233561a28ab432c8b45eb/html5/thumbnails/1.jpg)
MULTI-CHANNEL CONTACT CENTER SOLUTION
![Page 2: Multi Channel Contact Center Solution](https://reader035.vdocuments.site/reader035/viewer/2022070520/58f233561a28ab432c8b45eb/html5/thumbnails/2.jpg)
FONEBELL PROVIDES A CUTTING EDGE OVER OTHER SERVICE PROVIDERS:
•BY RESTRICTING CALL FISSURES•BY STREAMLINING CALL PROCEDURES•BY INTEGRATING DIVERSIFIED SERVICES•BY EASING ADMINISTRATION•BY MONITORING CLOUD BASED EFFICIENT SERVICES
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DIVERSIFIED SERVICES CANOPIED UNDER MULTI-CHANNEL CONTACT CENTER SOLUTION:
•AUTOMATIC CALL DISTRIBUTION•AUTOMATIC CALL DISPOSAL•OUTBOUND CALLS•CALL FORWARDING•AGENT CALL RECORDING•CUSTOM CTI (COMPUTER TELEPHONY INTEGRATION)
![Page 4: Multi Channel Contact Center Solution](https://reader035.vdocuments.site/reader035/viewer/2022070520/58f233561a28ab432c8b45eb/html5/thumbnails/4.jpg)
FEATURES OF IVR SERVICES:
•CALL VOLUME HANDLING•HOLD TIME REDUCTION•ACCESS TO REMOTEST REGIONS•IMMEDIATE ACKNOWLEDGEMENT•URGENT RESPONSIVE SYSTEM
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WHY SHOULD CUSTOMERS ADAPT THE VARIEGATED SERVICES BY FONEBELL?
•WEB COMMUNITY SUPPORT•VIRTUAL WORLD FURTHER DIMINISHED TO VIRTUAL
VILLAGE•PRO-ADVANCED TECH SUPPORT SERVICES•TECHNOLOGY MADE SIMPLER•EFFECTIVE MANPOWER ENSURING OPTIMUM SERVICES
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THANK YOU FOR VIEWING!
WEBSITE : HTTP://WWW.FONEBELL.IN/
TOLL-FREE: 1 800 3000 1127