more than moving boxes how omni-channel is impacting the warehouse, and what to do about it! chad...

MORE THAN MOVING BOXESHow omni-channel is impacting the warehouse, and what to do about it!

Chad Collins

Warehouse & EDI Solutions GM, Accellos

Chad.Collins@accellos.com

Fulfilling for multiple channels simultaneously

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– Technology driving new sales models and channels

– New channels can be huge growth drivers

– Single facility per channel or multi-channel in the same facility?

What are the analysts saying?

“The omni-channel retail paradigm will continue to increase demand for WMS by  retailers, branded apparel companies, and 3PLs.”

– ARC Advisory, 2013 WMS market study

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Managing Multiple Order Profiles

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– Wholesale– Direct to Consumer– Retail Replenishment– Spare Parts– Consignment– Export

Best practices for managing fulfillment across channels

• Electronic exchange with your suppliers and customers– Orders

– Invoices

– Inventory

– Shipment notification• Warehouse directed putaway• Advanced allocation• Wave planning and management• Integrated shipping workflows

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Customer Example“Our customers were asking us to do direct fulfillment. It became apparent that the volume of transactions was going to be a real problem unless we automated the process.”

– Charles Simon, CEO

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Budge Industries Example• Fulfillment across multiple channels

– Traditional retail fulfillment

– New drop ship/direct fulfillment for retailers

– E-Commerce orders

• Solutions

– Automated warehouse operations with WMS

– Automated retail compliance processes with WMS & EDI

• Results

– Managed increases in volume with same labor

– Reduced order processing time across all channels

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