more than moving boxes how omni-channel is impacting the warehouse, and what to do about it! chad...
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MORE THAN MOVING BOXESHow omni-channel is impacting the warehouse, and what to do about it!
Chad Collins
Warehouse & EDI Solutions GM, Accellos
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Fulfilling for multiple channels simultaneously
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– Technology driving new sales models and channels
– New channels can be huge growth drivers
– Single facility per channel or multi-channel in the same facility?
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What are the analysts saying?
“The omni-channel retail paradigm will continue to increase demand for WMS by retailers, branded apparel companies, and 3PLs.”
– ARC Advisory, 2013 WMS market study
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Managing Multiple Order Profiles
4FOOTER
– Wholesale– Direct to Consumer– Retail Replenishment– Spare Parts– Consignment– Export
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Best practices for managing fulfillment across channels
• Electronic exchange with your suppliers and customers– Orders
– Invoices
– Inventory
– Shipment notification• Warehouse directed putaway• Advanced allocation• Wave planning and management• Integrated shipping workflows
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Customer Example“Our customers were asking us to do direct fulfillment. It became apparent that the volume of transactions was going to be a real problem unless we automated the process.”
– Charles Simon, CEO
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Budge Industries Example• Fulfillment across multiple channels
– Traditional retail fulfillment
– New drop ship/direct fulfillment for retailers
– E-Commerce orders
• Solutions
– Automated warehouse operations with WMS
– Automated retail compliance processes with WMS & EDI
• Results
– Managed increases in volume with same labor
– Reduced order processing time across all channels
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