micki callahan - hr director san francisco city/county
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City and County of San Francisco
Department of Human Resources 1
City and County of San Francisco
Department of Human Resources
State of California Workforce Planning Conference #2
Micki CallahanNovember 5, 2008
City and County of San Francisco
Department of Human Resources 2
Who We Are
Both a City and County
28,000 Employees
Over 60 of Departments
City and County of San Francisco
Department of Human Resources 3
Who We Are ( Continued)
Major Service Areas Public Protection Public Works, Transportation, & Commerce Human Welfare & Neighborhood Development Community Health Culture & Recreation General Administration & Finance
City and County of San Francisco
Department of Human Resources 4
Workforce and Succession Planning Research & Reports
2003 “Who Will Do San Francisco’s Work?” Focus on Management positions throughout
the City Consolidation of numerous management
classifications
City and County of San Francisco
Department of Human Resources 5
Civil Service Reform (2005)
Classification Probationary Periods Training Retirement Layoffs and Bumping Bargaining Succession Planning Termination
Recruitment Certification and
Referral Performance
Evaluations Performance-based
Compensation Discipline
City and County of San Francisco
Department of Human Resources 6
Workforce and Succession Planning Research & Reports
2006 Workforce Analysis Report In-depth analysis of our workforce Analyzing 5-years trends
2007 Workforce and Succession Planning Report Highlight the issue Discussions with targeted departments Provide a model
City and County of San Francisco
Department of Human Resources 7
Tools to Assist in WSP Efforts
Recruitment & Hiring
Knowledge Management
Training
Retention
City and County of San Francisco
Department of Human Resources 8
Implementation by Police Dept
Recruitment & Hiring Continuous Police Testing Program City University Pre-Academy Workshop Outreach Lateral Transfers Signing bonuses to current Police Officers
City and County of San Francisco
Department of Human Resources 9
Implementation by Police Dept
Retention Additional pay @ 30 years of service Salary increases for comparable pay
City and County of San Francisco
Department of Human Resources 10
Lessons Learned
Leadership Operational expertise is required WSP is not just an human resource issue
Variety of Approaches One size does not fit all Department needs and situations are different
Budget Constraints Some actions take money, others do not Look at our current processes for efficiencies
and doing things differently and better
City and County of San Francisco
Department of Human Resources 11
Next Steps
eMerge
2009 Workforce and Succession Planning Report
2009 City Workforce and Succession Planning Conference
City and County of San Francisco
Department of Human Resources 12
Reports
2007 Workforce and Succession Planning Report
http://www.sfgov.org/site/uploadedfiles/sfdhr/about/Reports/
Workforce_Succession_Planning_Report_2007.pdf 2005 Civil Service Reform Report http://web1.sfgov.org/site/uploadedfiles/sfdhr/about/CivilServiceReform/
CSReformReport.pdf
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