mflow journey kiosk 2014

MFlow Journey Kiosk

Product Features & Architecture

MFlow Journey

• MFlow Journey is a passenger flow management solution that uses facial recognition software to measure and improve the passenger journey

• MFlow Journey provides the best granularity and most accurate measurement as passengers always travel with their face.

MFlow Journey

• By measuring and managing the flow of passengers through your check-in you can:– improve customer service– reduce passenger queue times– ensure efficient staffing levels

• MFlow Journey uses facial recognition to measure, manage and ultimately remove bottlenecks to optimise passenger flow.

MFlow Journey Kiosk

• COTS free standing advertising units • Offer alternative methods of use:

– Barcode scanners to allow passengers: • to check-in• to see if they are checked in • to see if they are eligible for Bag Drop• to Request other services.

– Integrated bag scales– Flight Information Displays– Live Airport Image (e.g. runway web

cam)

Example Screen Graphics

Entry ScreensRotating screens – Current queue time and advertisement for other Airline / Airport services

Exit ScreenCustomer satisfaction survey

Solution Architecture

• Software as a Service

• Cloud based reporting and dashboard

• Camera data over WiFi or LAN

• Power via cable or rechargeable battery

Check-In Layout

Reporting: MFlow 360 ̊

• Intelligent operational management tool • Manages real-time people flow • Gives instant visibility of performance

against KPIs and SLAs

For further information contact:

Jim Slevin – Managing Director, Aviation+44 (0)151 254 2888jim.slevin@hrsid.comwww.hrsid.com