meet priscilla... a mobile concierge for your hotel guests

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Meet PRISCILLA

A mobile concierge you can place in the hands of your guests

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Your hotel is running at

HIGH OCCUPANCY. The phone at front desk has been ringing all day and there are guests waiting to be checked in.

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Say hello to PRISCILLA…

A mobile concierge who is here to help you optimise operational efficiency and give

your guests another reason to rave about your service levels.

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From the moment your guests make a reservation on your website, Priscilla’s role can begin.

Pre stay

Priscilla can…

check your guests in

inform them when their key is ready for collection

provide maps and directions to your hotel

provide weather information

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During stay

Priscilla can offer front desk services…

view bookings

view bill summary / check-out

extend stay

make an offer

lost & found

feedback

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During stay

Priscilla can offer guest services…

hotel information

housekeeping

restaurant booking

taxi booking

luggage collection

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During stay

Priscilla can help your guests find their way…

map & directions in native language

places to go

running tracks

way back to hotel

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During stay

Priscilla can help your guests order room service…

menu with images

customise order

daily / seasonal specials

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During stay

Priscilla can…

help your guests report maintenance issues

help you keep track of response time

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During stay

Priscilla can…

reward your guests with items from the mini bar or spa

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Post stay

Priscilla can…

gather guest feedback

facilitate lost & found

inform you once a guest checks out

enable you to prioritise which rooms housekeeping cleans first

inform you once a room is ready to be re-allocated

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Priscilla

Integrates with Passbook and PassWallet

Operates standalone or integrates with OPERA PMS

Extends the reach of your operations and guest services

Reduces costs by automating some functions

Works with any mobile platform

Builds loyalty

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Empower your guests to interact with you whenever and wherever they prefer.

Talk to us about PRISCILLA

info@mediaconcepts.com

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