magento e-commerce solution

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Presentation from Magento during the "E-commerce Spring Camp 2011" at Kortrijk (BE) on March 16th, an organisation of Indie Group, professional Magento Partner.http://www.indiegroup.be

TRANSCRIPT

Michel GoossensVice President & General ManagerMagento Europe, Middle-East, Africamichel@magento.com

The Customer

The eCommerce Ecosystem

Magento at the Core of eCommerce

The Magento

Experience

Magento Enables Success

Magento: Google Trends

“Magento” Googled more than “eCommerce”

Magento: Facts & Figures

FASTEST GROWINGeCommerce Platform in the World

90K+ MERCHANT SITESGenerating More Than $25 bil

300K ACTIVE MEMBERSin the Community

45 Employees in 2007

to 230 TODAYRevenues Increased by

300% in 2010 *Compared to 2009

The eCommerce Ecosystem

Magento: Empowering the eCommerce Ecosystem

Amazing Products Innovation

Solution Partners

Industry PartnersCommunity

Developers and Enthusiasts

Merchants

The Customer

Every business is different – Every online store should be too

v

Magento at the Coreof eCommerce

The Magento Solution

The Magento Solution: Open-Source Platform

Core of eCommerce Menu

Enabling Online Business

Manufacturing/ Suppliers/ERP System

Accounting & FinanceInventory/ Shipping Fulfillment

Web/ ContentDevelopment

Marketing Customer Service& Support

Product Development/Purchasing

Core of eCommerce Menu

The Magento Solution: At the Core of eCommerce

Design • Development • Integration

225+ worldwideSolution partners

Hosting Environment

IndustryPartners

Core of eCommerce Menu

MagentoPlatform

Magento EnterpriseMagento Mobile

Magento Professional

The Magento Experience

Magento Architecture

Magento Enterprise

Magento Mobile

Magento Go

Software Development Lifecycle

Community or Enterprise?

Community Project• Open source project

promoting shared innovation from the entire development community

• Test and experiment new capabilities

• Minimal testing• No updated documentation• Frequent releases (over 60

releases per year)• Support a very basic store

(revenue <$500K)• Not Enterprise production

level

Enterprise Edition (Product)

• Enterprise level product from architecture to deployment

• Certified payment Bridge PCI Compliant

• Requirements are derived from the entire industry, customers and solution partners

• Feature-rich platform supporting merchant growth

• Scheduled releases (3-4 per year) with software and usability-level testing

• Warranty, Indemnification and expert support

• Strong emphasis on scalability and performance, stability and reliability

Magento Enterprise

Product Catalog

Marketing Tools

Consumer Experience &

Design

Infrastructure& Back-end Integration

Performance, Security & Standards

Compliance

Experience Menu | Architecture

Magento Enterprise Features

Marketing Tools

Magento Enterprise

• Upsell and Cross-sell Tools

Experience Menu | Architecture

Marketing tools that help turn browsers to buyers

• Promotions

• Product Suggestions

• Wish Lists and Gift Registries

• Consumer Generated Product Reviews and Ratings

Marketing Tools

Magento Enterprise: Upsell and Cross-sell

Experience Menu | Architecture

Product Catalog

Magento Enterprise

• Layered navigation and Solr Search

Experience Menu | Architecture

Managing the Product Catalog

• Content Management System• No technical knowledge necessary

• Personalized content based on user profiles

• Content staging with merge to the live site on-demand or scheduled

• Admin controls of publishing privileges

Product Catalog

Magento Enterprise: Customization at Work

Experience Menu | Architecture

Consumer Experience &

DesignMagento Enterprise

Experience Menu | Architecture

Build customer loyalty and increase repeat customers

• Loyalty/ Rewards Points Program

• Customer Segmentation to Provide for Targeted Marketing Campaigns, Both Onsite and Off

• Promotional Capabilities

Consumer Experience

& DesignMagento Enterprise – Customer Loyalty Features at Work

Experience Menu | Architecture

Infrastructure Magento Enterprise

Experience Menu | Architecture

• Back-office Integration and Infrastructure Support

• Admin Capabilities

• Track and Review Admin Actions

• User Friendly Admin Dashboard

• Integration with Third-party Applications

• ERP

• CRM

• Create Multiple Sites with One Enterprise Instance

• Reporting and Analytics

Infrastructure Magento Enterprise

Experience Menu | Architecture

Magento Enterprise

Experience Menu | Architecture

Performance/ Security

• Full Page Caching for All Users

• Caching of Content for Category, Product, and CMS Pages

• Solr Search

• PHP Accelerator

• PA-DSS Compliant

• Aids Merchants in Achieving PCI Compliance

• Strong Data Encryption

Performance Features Security / Compliance Features

Performance/ Security

Magento Enterprise Success: Zenni Optical

Results: • Orders increased by 30%

• 4,000 to 5,000 orders/day

• 40,000 unique visitors/ day

Magento Enterprise Showcase

Experience Menu

Vivarte

• €2.6B in Revenues• Large French Fashion Conglomerate With 24 Brands• 2,255 stores in France, 709 in Europe• Chose Magento as eCommerce platform over Microsoft Commerce Server• Already on Magento: La Halle!, NAFNAF, La Halle Chaussures, minelli

Adidas

Swatch group

TF1

3M

Magento Mobile

Experience Menu

SIMPLEEFFICIENT

AFFORDABLE

WWW|

Magento Mobile

RESOURCE EFFICIENT

Experience Menu WWW|

AFFORDABLE

Experience Menu WWW|

Magento Go

WWWExperience Menu |

Magento Go

WWWExperience Menu |

Magento Enables Success

Training & Education

Magento Expert

Consulting Services

Your Partner in

eCommerce Success

Your eCommerce Partnerfor Success

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