low effort, high loyalty best practices
Post on 12-Apr-2017
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Low Effort, High Loyalty Best Practices
Marcel KorstVice President, Product Management
#call2loyaltySo, where is the accent from?
#call2loyaltyHow I came to know Mattersight
“You should really check Mattersight out, it is like the movie Moneyball.”
Temkin Group
• Forrester Keynote, June ’15
• Total Economic Impact Reports
“This is absolutely as cool as Mattersight thinks it is.”
Drew Kraus, Gartner
#call2loyaltyCustomer Experience Drivers
#call2loyalty
#call2loyaltyLifecycle construct for XaaS products
#call2loyaltyLanding within an Enterprise
#call2loyaltyWhy Mattersight
#call2loyalty
Marcel KorstVice President Product Marketing
Marcel.Korst@mattersight.com
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