leadership's role in redesigning student advising for the future (288543477)

8/20/2019 Leadership's Role in Redesigning Student Advising for the Future (288543477)

http://slidepdf.com/reader/full/leaderships-role-in-redesigning-student-advising-for-the-future-288543477 1/13

Leading transformative change/ October 28, 2015 

1

COMMUNITY COLLEGE RESEARCH CENTER 

October 28, 2015

EDUCAUSE 2015

Melinda Mechur Karp, Ph.D.

Community College Research Center

Teachers College, Columbia University

Karen Stout

 Achieving the Dream

Leadership’s role in

redesigning student

advising for the future

8/20/2019 Leadership's Role in Redesigning Student Advising for the Future (288543477)

http://slidepdf.com/reader/full/leaderships-role-in-redesigning-student-advising-for-the-future-288543477 2/13

Leading transformative change/ October 28, 2015 

2

COMMUNITY COLLEGE RESEARCH CENTER 

+

Early Alerts

& Risk

Targeting 

Coaching &

 Advising Degree

Planning

+Course

Integrated Planning and Advising for

Student Success (iPASS)

8/20/2019 Leadership's Role in Redesigning Student Advising for the Future (288543477)

http://slidepdf.com/reader/full/leaderships-role-in-redesigning-student-advising-for-the-future-288543477 3/13

Leading transformative change/ October 28, 2015 

3

COMMUNITY COLLEGE RESEARCH CENTER 

• Thought partner

 – Foundational research

 – Knowledge development

• Research partner –  Implementation, end-user adoption, and institutional change

 – Key take-away: iPASS is an example of

institutional transformation, with

lessons for other technology-mediated

reform efforts.• Evaluation partner

CCRC and iPASS

8/20/2019 Leadership's Role in Redesigning Student Advising for the Future (288543477)

http://slidepdf.com/reader/full/leaderships-role-in-redesigning-student-advising-for-the-future-288543477 4/13

Leading transformative change/ October 28, 2015 

4

COMMUNITY COLLEGE RESEARCH CENTER 

Transformative change is bigger and bolder than

other types of reform.By definition, it is adaptive because it requires unknown solutions.

Structuralchange

Processchange

 Attitudinalchange

Transformativechange

8/20/2019 Leadership's Role in Redesigning Student Advising for the Future (288543477)

http://slidepdf.com/reader/full/leaderships-role-in-redesigning-student-advising-for-the-future-288543477 5/13

Leading transformative change/ October 28, 2015 

5

COMMUNITY COLLEGE RESEARCH CENTER 

Registrationclerks

 Assignedadvisors

Developmentaladvising

Case

management

Student supportas an institutional

priority

Personalized,sustainedsupport

Technology-mediated advising

transformation

8/20/2019 Leadership's Role in Redesigning Student Advising for the Future (288543477)

http://slidepdf.com/reader/full/leaderships-role-in-redesigning-student-advising-for-the-future-288543477 6/13

Leading transformative change/ October 28, 2015 

6

COMMUNITY COLLEGE RESEARCH CENTER 

PRESENTATION TITLE IN HEADER / MONTH XX, 2012 COMMUNITY COLLEGE RESEARCH CENTER 

Leadingtransformative reform

8/20/2019 Leadership's Role in Redesigning Student Advising for the Future (288543477)

http://slidepdf.com/reader/full/leaderships-role-in-redesigning-student-advising-for-the-future-288543477 7/13

Leading transformative change/ October 28, 2015 

7

COMMUNITY COLLEGE RESEARCH CENTER 

• Case Study: A qualitative research approach that involves in-depth

exploration of individual cases (e.g., instances, systems, colleges, etc.) and

identification of patterns across multiple cases.

 –  Interviews with approximately 100 administrators, project personnel, and

end-users

• Pre & Post Implementation Design: Data collection at the beginning and end

of the project in order to asses changes over time.

Research Design

Fall 2013: 1st Site Visit

Spring 2014: Mid-projectphone calls

Jan. - Feb. 2015: 2nd sitevisit

8/20/2019 Leadership's Role in Redesigning Student Advising for the Future (288543477)

http://slidepdf.com/reader/full/leaderships-role-in-redesigning-student-advising-for-the-future-288543477 8/13

Leading transformative change/ October 28, 2015 

8

COMMUNITY COLLEGE RESEARCH CENTER 

Research Sites*

Sector  

Urbanicity 

Project goal 

CrescentCommunity College 

Communitycollege 

Suburban  Information provision 

LakesideCommunity College 

Communitycollege 

Suburban  Redesigned advising 

Harbor Universi ty Broad-accessfour-year (HBCU) 

Urban 

Integrate technology andautomate disconnectedand paper/pencil processes 

Forest HillUniversity

Broad-accessfour-year  

Mid-size city  Integrate multipletechnology platforms 

Treetop CommunityCollege 

Communitycollege 

Rural 

Improved counselingefficiency andpersonalization 

Bluffview

Community College

Communitycollege 

Small city Integrated counseling andrisk management

* All college names are pseudonyms.

8/20/2019 Leadership's Role in Redesigning Student Advising for the Future (288543477)

http://slidepdf.com/reader/full/leaderships-role-in-redesigning-student-advising-for-the-future-288543477 9/13

Leading transformative change/ October 28, 2015 

9

COMMUNITY COLLEGE RESEARCH CENTER 

Four leadership types

• Visionary: Both institutional leaders and project leaders were adaptive.

• Presidential: Institutional leaders were adaptive, but project-leaders were

technically-focused.

• Divided: Institutional leaders were technically-focused, but  project leaders

were adaptive.

• Technological: Both institutional leaders and project leaders were

technically-focused.

8/20/2019 Leadership's Role in Redesigning Student Advising for the Future (288543477)

http://slidepdf.com/reader/full/leaderships-role-in-redesigning-student-advising-for-the-future-288543477 10/13

Leading transformative change/ October 28, 2015 

10

COMMUNITY COLLEGE RESEARCH CENTER 

2013: Technological

2015: TechnologicalCrescent2013: Presidential

2015: VisionaryLakeside2013: Divided

2015: VisionaryHarbor2013: Presidential

2015: TechnologicalForest Hill2013: Divided

2015: DividedTreetop2013: Visionary

2015: VisionaryBluffview

Leadership type over time

8/20/2019 Leadership's Role in Redesigning Student Advising for the Future (288543477)

http://slidepdf.com/reader/full/leaderships-role-in-redesigning-student-advising-for-the-future-288543477 11/13

Leading transformative change/ October 28, 2015 

11

COMMUNITY COLLEGE RESEARCH CENTER 

2013: Technological

2015: TechnologicalCrescent2013: Presidential

2015: VisionaryLakeside2013: Divided

2015: VisionaryHarbor2013: Presidential

2015: TechnologicalForest Hill2013: Divided

2015: DividedTreetop2015: Visionary

2013: VisionaryBluffview

Transformation and leadership type

8/20/2019 Leadership's Role in Redesigning Student Advising for the Future (288543477)

http://slidepdf.com/reader/full/leaderships-role-in-redesigning-student-advising-for-the-future-288543477 12/13

Leading transformative change/ October 28, 2015 

12

COMMUNITY COLLEGE RESEARCH CENTER TD 

8/20/2019 Leadership's Role in Redesigning Student Advising for the Future (288543477)

http://slidepdf.com/reader/full/leaderships-role-in-redesigning-student-advising-for-the-future-288543477 13/13

Leading transformative change/ October 28, 2015 

13

COMMUNITY COLLEGE RESEARCH CENTER  Leading transformative change/ October 28, 2015 COMMUNITY COLLEGE RESEARCH CENTER 

Please visi t us on the web at

http://ccrc.tc.columbia.edu

where you can download presentations, reports,

and briefs, and sign-up for news announcements.

We’re also on Facebook and Twitter .

Community College Research Center

Institute on Education and the Economy,

Teachers College, Columbia University

525 West 120th Street, Box 174, New York, NY 10027

E-mail: ccrc@columbia.edu Telephone: 212.678.3091

For more information