jmic paris conf may 2015 pres julie winram

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6th Floor – 543 Granville Street, Vancouver, BC V6C 1X8T 604.566.8912 @sentisresearch sentisresearch.com

SENTIS MARKET RESEARCH INC.

Beyond SpendingMeasuring The Total Benefits Of Meetings

JMIC Value of Meetings ConferenceMay 15, 2015

Julie WinramManaging Partner

Sentis Researchjw@sentisresearch.com | 604.396.2416

Why I’m Here

2

Hey, I’d like you to come to a meeting.

What’s it about? …. Is it a meeting on meetings? Hahaha.

You guessed it!

Well, tell me more first. What’s the plan to move things along?

Why I’m Here

3

The plan is this…I’m going to put 50 smart people in a room together.

That’s the plan?? Ok, well, first tell me where, when

and what you want from me.

Not sure what I’ll want you to do yet, but you’ll have to get yourself there. It’s in Paris.

Paris? And I have to pay for my own ticket? Hmmm. Jeez Rod, let me think about it!

Measuring ECONOMIC Benefit (Sentis Model, circa 2004 - 2013)

4

Spending data from surveyed attendees

Total population of

qualifying attendees

Event Production

Costs

Total Attendee Spending

Total Exhibitor Spending

Projected to

Spending data from surveyed exhibitors

Total population of

qualifying exhibitors

Projected to

Spending figures from facility/event

organizer

Total Benefit

From Spending

Measuring TOTAL Benefits (Sentis Model, circa 2015)

5

Spending data from surveyed attendees

Total population of

qualifying attendees

Event Production

Costs

Total Attendee Spending

Total Exhibitor Spending

Projected to

Spending data from surveyed exhibitors

Total population of

qualifying exhibitors

Projected to

Spending figures from facility/event

organizer

TOTAL BENEFITSSpending

+Long Term Social and Economic

Development

Off-Site Event Spending

-Sharing of ideas, techniques, understanding, technology, etc.

-Return visits-Connections & relationships

-Business deals

Measuring TOTAL Benefits (Sentis Model, circa 2015)

6

Spending data from surveyed attendees

Total population of

qualifying attendees

Event Production

Costs

Total Attendee Spending

Total Exhibitor Spending

Projected to

Spending data from surveyed exhibitors

Total population of

qualifying exhibitors

Projected to

Spending figures from facility/event

organizer

TOTAL BENEFITSSpending

+Long Term Social and Economic

Development

Off-Site Event Spending-Sharing of

ideas, techniques, understanding, technology, etc.

-Return visits-Connections & relationships

-Business deals

Case Study: 2010 Paralympic Games

7

Objectives

Task 1: Measure the impact of the Paralympic Games on improving public attitudes regarding people with disabilities

Task 2: Measure improvement in the City’s accessibility for people with disabilities

Case Study: GPS 2012

8

Method

Task 1: Measuring improvement in public attitudes

• Pre Games Survey• Post Games Survey - Immediately after

Games• Follow-Up Survey - 6 months later

Task 2: Measuring improvement in accessibility

• Public records pre-Games on wheelchair accessibility at public and private facilities

• Public records post Games

Measuring TOTAL Benefits (Sentis Model, circa 2015)

9

Spending data from surveyed attendees

Total population of

qualifying attendees

Event Production

Costs

Total Attendee Spending

Total Exhibitor Spending

Projected to

Spending data from surveyed exhibitors

Total population of

qualifying exhibitors

Projected to

Spending figures from facility/event

organizer

TOTAL BENEFITSSpending

+Long Term Social and Economic

Development

Off-Site Event Spending-Sharing of

ideas, techniques, understanding, technology, etc.

-Return visits-Connections & relationships

-Business deals

Case Study: GPS 2012

10

Objectives

Task 1: Estimate the economic benefit generated by GPS 2012

Task 2: Estimate the total amount of business transactions that were made or are expected to be made in the 12 months following GPS 2012

Task 3: Capture attendee and exhibitors’ overall experience at GPS 2012

Task 4: Measure interest in future attendance and impact of moving to an annual conference

Case Study: GPS 2012

11

Method

2837 online surveys with attendees

814 online surveys with exhibitors

The spending data was weighted and projected to the total actual attendee and exhibitor populations

The production costs were added

The value of the transactions (deals) was calculated

For this study, there was no need to calculate the impact to GDP or other economic benefits (eg. taxes, employment, etc.)

We also did not include off-site event spending

12

Direct Economic Benefit (Total Spending)

GPS 2012 brought an estimated $69.4 million in economic impact to the City of Calgary.

Total Attendee Spending

37%

Total Exhibitor Staff & Com-

pany Spending59%

Total GPS 2012 Production Ex-

penditures4%

$25.4M

$41.2M

$2.8M $69.4 million in

direct spending

13

Business Transactions Attributed To GPS 2012

In addition to the direct economic benefits associated with holding the event itself, companies attributed an estimated $8.9 billion in business transactions.

$4.2 billionin transactions with international companies

$4.7 billion in transactions with Alberta-based companies

$8.9 billion worth in business

transactions

Challenges & Caveats

1. Take care in data collection

Sample accurately (sampling frame and approach)

Maximize participation

Optimize accuracy of answers and honest disclosure of information

2. Prevent or remove duplicated transactions

3. Careful weighting and expansion of data

4. Accurate reporting of results

14

How is GPS using the results?

1. Promotion of the event

Benefits to attendees and exhibitors to participating

Benefits to City of Calgary

2. GPS is planning to repeat the study in 2016

15

Some Final Thoughts On Demonstrating Value

1. What does my stakeholder (client, government official, board) want to achieve? What is their mandate?

2. How can I help them reach their goal? (ie. make them look good)

Relevant events Community involvement Thought leader association Communications about the success Post event activities

3. How can we prove we made a difference?

Look for information already available (pre-post the event) Survey attendees and key participants Round out the data with compelling stories Possibly: compare against at a control city

16

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