iwmw 2003: the web of higher and further education: how to deal with the spiders

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www.ukc.ac.uk

The web of Higher Education & how to avoid the Spiders

IWMW Conference

11 June 2003

David Melville

2

HE White Paper summary

• Universities a success story• Overall aim

• Structural reform of sector• Funding reform

• Key issues• Widening access• Research• Enterprise & knowledge transfer• Student fees, loans & grants

• Increased funding 2003-2006

3

The HE white paper

50% participation by 2010

(ages 18-30)- currently 43%

4

The HE white paper

50% participation by 2010

(ages 18-30)- currently 43%

Expansion in FE colleges, foundation degrees

5

50% participation by 2010

(ages 18-30)- currently 43%

The HE white paper

Expansion in FE colleges, foundation degrees

Fair Access

6

50% participation by 2010

(ages 18-30)- currently 43%

The HE white paper

Expansion in FE colleges, foundation degrees

Access regulator

Collaboration and

Partnership

7

50% participation by 2010

(ages 18-30)- currently 43%

The He white paper

Expansion in FE colleges, foundation degrees

Access regulator

Collaboration and

PartnershipRaise profile of teaching

8

50% participation by 2010

(ages 18-30)- currently 43%

The HE white paper

Rewarding the best research and teachingWidening

access, improving retentionCollaboration

& partnership

Funding £9bn gap £3000 fees, £1000 grants Graduate repaymentsCentres of teaching excellence More research funds & selectivityKnowledge exchanges

9

The Multiversity – developing the concept of educational collaboration

• A cooperating alliance of Schools, FE & HE institutions• Characteristics

• Covering a specific geographical area• Having generally complementarity of provision

• Principles• Parity of esteem• Institutions do what they are good at• Competition is recognised and acknowledged• Focus is on specific tasks of common interest

10

Universities at Medway

The Partnership• University of Greenwich (UoG)• University of Kent (UKM)• Mid-Kent College (MKC)

Strong support from• Medway Unitary Authority• SEEDA• HEFCE

Based onSome shared facilitiesRefurbishment & New build

Growing MKC, UKM & UoG programmesNew programmes

11

The Kent Thames Gateway Multiversity

• A Multiversity alliance of two Universities,two HEIs and three Further Education Colleges based on• Complementarity and breadth of provision• Commitment to the local community, business & economy• Partnerships for progression with schools, FE & HE• A seamless offer to potential students and employers• Aspiration raising from primary ages onwards

• Children’s University• Secondary mentoring• Summer & weekend schools

12

University of the Transmanche

• Partners• Université de Lille I• Université de Lille II• Université de Lille III• Université de Littoral Côte d’Opal• University of Kent at Canterbury

• Based on• Integrated programmes• Joint degrees• Collaborative research

• A new concept in transfrontier education and collaboration

13

The Management Challenges – is the web at the centre?

ChallengesImproved ServiceRaise performanceRecruit and retainImprove access Develop strategic partnershipsImprove systems and ICT

Reduced CostsLower infrastructure costsReduce operational overheadsManage property portfolioRe-engineer financesInvest back-office savings in front line

Deliver more for less

14

Source: HESA

University Expenditure

Academic departments41%

Academic services - 7%Administration & central services 11%

Premises - 9%Residences & catering ops - 8%

Research grants & contracts - 17%

Other expenditure - 7%

Non Core activity

42% Costs

Core University

activity

15

Improvement Opportunities -– Central Services

Academic departments41%

Academic services - 7%

Administration & central services 11%

Premises - 9%

Residences & catering ops - 8%

Research grants & contracts - 17%

Other expenditure - 7%

•HR management•Recruitment•Staff records•Training

•Financial management•Alumni/fundraising•Desktop & telephony services

Source: HESA

16

Improvement Opportunities– Academic Services

Academic departments41%

Academic services - 7%

Administration & central services 11%

Premises - 9%

Residences & catering ops - 8%

Research grants & contracts - 17%

Other expenditure - 7%

•Library services•Information resources

•Websites •Learning resource centres•Internet / Intranet services•Academic computer systems

•Enrolment, records, exams•Desktop and Telephony services

Source: HESA

17

The Challenges – More for Less

• Reduce operational costs

• Implement more cost effective processes

• Improve systems to support new processes

• Reduce back-office costs

• Get full value from investment

• Improve services• More integration

• Faster delivery

A role for the web?

18

The University Portal

Mainframes

File Servers

Client Servers

Mainframe

Web Server

Web Server

Database

Database

ERPSystems& CRM

• Access to research resources• Access to academic and financial records• Access to teaching material and coursework

Students

• Access to project information• Access to financial information• Access to shared resources

Partners

• Access to accommodation system• Access to Finance systems• Access to Management information

Management &Support

Staff

•Access to research resources•Access to student records•Access to coursework

Academics

• One system for Internet, Intranet and Extranet

• No data duplication

• Customised user ‘views’ of same information

• Access control

• Access from anywhere including home working

19

20

The web for HE

• The common interface• System integration for disparate admin systems• On-line student support

• Local & distant

• Direct customer interactions• Potential students• Applicants• Alumni• Suppliers• The wider public

21

Living with the spiders

• Endangered species• IT anoraks?

• Dangerous species• Senior managers?

• How they feed and prey• Living with and managing the spiders

•A web based future?

www.ukc.ac.uk

The web of Higher Education & how to avoid the Spiders

IWMW Conference

11 June 2003

David Melville

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