www.ukc.ac.uk

The web of Higher Education & how to avoid the Spiders

IWMW Conference

11 June 2003

David Melville

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HE White Paper summary

• Universities a success story• Overall aim

• Structural reform of sector

• Funding reform

• Key issues• Widening access

• Research

• Enterprise & knowledge transfer

• Student fees, loans & grants

• Increased funding 2003-2006

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The HE white paper

50% participation by 2010

(ages 18-30)- currently 43%

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The HE white paper

50% participation by 2010

(ages 18-30)- currently 43%

Expansion in FE colleges, foundation degrees

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50% participation by 2010

(ages 18-30)- currently 43%

The HE white paper

Expansion in FE colleges, foundation degrees

Fair Access

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50% participation by 2010

(ages 18-30)- currently 43%

The HE white paper

Expansion in FE colleges, foundation degrees

Access regulator

Collaboration and

Partnership

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50% participation by 2010

(ages 18-30)- currently 43%

The He white paper

Expansion in FE colleges, foundation degrees

Access regulator

Collaboration and

PartnershipRaise profile of teaching

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50% participation by 2010

(ages 18-30)- currently 43%

The HE white paper

Rewarding the best research and teachingWidening

access, improving retentionCollaboration

& partnership

Funding £9bn gap £3000 fees, £1000 grants Graduate repaymentsCentres of teaching excellence More research funds & selectivityKnowledge exchanges

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The Multiversity – developing the concept of educational collaboration

• A cooperating alliance of Schools, FE & HE institutions• Characteristics

• Covering a specific geographical area• Having generally complementarity of provision

• Principles• Parity of esteem• Institutions do what they are good at• Competition is recognised and acknowledged• Focus is on specific tasks of common interest

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Universities at Medway

The Partnership• University of Greenwich (UoG)• University of Kent (UKM)• Mid-Kent College (MKC)

Strong support from• Medway Unitary Authority• SEEDA• HEFCE

Based onSome shared facilitiesRefurbishment & New build

Growing MKC, UKM & UoG programmesNew programmes

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The Kent Thames Gateway Multiversity

• A Multiversity alliance of two Universities,two HEIs and three Further Education Colleges based on• Complementarity and breadth of provision• Commitment to the local community, business & economy• Partnerships for progression with schools, FE & HE• A seamless offer to potential students and employers• Aspiration raising from primary ages onwards

• Children’s University

• Secondary mentoring

• Summer & weekend schools

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University of the Transmanche

• Partners• Université de Lille I• Université de Lille II• Université de Lille III• Université de Littoral Côte d’Opal• University of Kent at Canterbury

• Based on• Integrated programmes• Joint degrees• Collaborative research

• A new concept in transfrontier education and collaboration

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The Management Challenges – is the web at the centre?

Challenges

Improved ServiceRaise performanceRecruit and retainImprove access Develop strategic partnershipsImprove systems and ICT

Reduced CostsLower infrastructure costsReduce operational overheadsManage property portfolioRe-engineer financesInvest back-office savings in front line

Deliver more for less

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Source: HESA

University Expenditure

Academic departments41%

Academic services - 7%

Administration & central services 11%

Premises - 9%

Residences & catering ops - 8%

Research grants & contracts - 17%

Other expenditure - 7%

Non Core activity

42% Costs

Core University

activity

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Improvement Opportunities -– Central Services

Academic departments41%

Academic services - 7%

Administration & central services 11%

Premises - 9%

Residences & catering ops - 8%

Research grants & contracts - 17%

Other expenditure - 7%

•HR management•Recruitment•Staff records•Training

•Financial management•Alumni/fundraising•Desktop & telephony services

Source: HESA

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Improvement Opportunities– Academic Services

Academic departments41%

Academic services - 7%

Administration & central services 11%

Premises - 9%

Residences & catering ops - 8%

Research grants & contracts - 17%

Other expenditure - 7%

•Library services

•Information resources

•Websites

•Learning resource centres

•Internet / Intranet services

•Academic computer systems

•Enrolment, records, exams

•Desktop and Telephony services

Source: HESA

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The Challenges – More for Less

• Reduce operational costs

• Implement more cost effective processes

• Improve systems to support new processes

• Reduce back-office costs

• Get full value from investment

• Improve services

• More integration

• Faster delivery

A role for the web?

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The University Portal

Mainframes

File Servers

Client Servers

Mainframe

Web Server

Web Server

Database

Database

ERPSystems& CRM

• Access to research resources• Access to academic and financial records• Access to teaching material and coursework

Students

• Access to project information• Access to financial information• Access to shared resources

Partners

• Access to accommodation system• Access to Finance systems• Access to Management information

Management &Support

Staff

•Access to research resources•Access to student records•Access to coursework

Academics

• One system for Internet, Intranet and Extranet

• No data duplication

• Customised user ‘views’ of same information

• Access control

• Access from anywhere including home working

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The web for HE

• The common interface• System integration for disparate admin systems• On-line student support

• Local & distant

• Direct customer interactions• Potential students• Applicants• Alumni• Suppliers• The wider public

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Living with the spiders

• Endangered species• IT anoraks?

• Dangerous species• Senior managers?

• How they feed and prey• Living with and managing the spiders

•A web based future?

www.ukc.ac.uk

The web of Higher Education & how to avoid the Spiders

IWMW Conference

11 June 2003

David Melville