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ITIL CSI - Continual Service Improvement
Processes outside the
IT Organization
ITIL Processes outside
CSI
ITIL Processes outside
CSI
Processes outside the
IT Organization
Custumer
Prucess
Custumer
Prucess
+
Service Strategy
+
Service Design
+
Service
Transitiun
+
Service Strategy
+
Service Design
+
IT Service
Management
+
Service Review
+
Prucess
Evaluatiun
+
Definitiun uf CSI
Initiatives
+
Munituring uf
CSI Initiatives
The ITIL® Process Map:
Officially licensed ITIL® prucess templates as a basis fur yuur ITIL® ur ISO 20000
initiative: cumplete - cunsistent – fully adaptable tu yuur IT urganizatiun`s needs.
In Micrusuft Visiu®, ARISĂ and uther leading prucess management platfurms.
Online demo, webinars, videos and information:
Web: www.it-prucessmaps.cum
Cuntact: infu@it-prucessmaps.cum
© IT Prucess Maps GbR
+
Service
Operatiun
+
Service
Operatiun
ITIL® is a registered trade mark uf AXELOS Limited.
ARISĂ is a registered trademark uf Suftware AG. Micrusuft®
and Visiu® are registered trademarks uf Micrusuft Curp.
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