insights and monitoring of sharepoint applications

INSIGHTS AND MONITORING OF SHAREPOINT APPLICATIONS

By: Sharath Kumar Shivarama

Technology Analyst

ABOUT ME

Sharath Kumar ShivaramaTechnology Analyst – Infosys Ltd

fb.com/sharathshivarama

@shivaramasharat

http://tinyurl.com/o9p6ozg

http://sharathshivarama.net

sharath_shivarama@Infosys.com

CONTENTS

• Evolution

• Application Insights

• Setting up monitoring

• Monitoring Availability

• Monitoring Performance

• Monitoring Usage and using Diagnostics

• Managing Alerts

• Dashboards

EVOLUTION

• SCOM(System Center Operations Manager) - for monitoring applications.

• GSM(Global Service Monitor) and APM(Application Performance Monitoring) handled it all.

• APM and GSM facilitated extraction of complete information related to application’s health and performance.

• Enabled Outside-In monitoring of web applications.

EVOLUTION

• In SCOM 2012 R2, Operations Manager Agent(OMA) was replaced by Microsoft Monitoring Agent(MMA).

• A standalone component running separately and not under SCOM, enabled .NET APM by directly plugging into IIS and Visual Studio.

• Isolation of MMA from SCOM pushed AI-Application Insights into scene – A complete cloud based monitoring solution.

APPLICATION INSIGHTS

• Cloud based monitoring solution which can be used for monitoring,- Web Service or Web Application

- Web pages that use JavaScript

- Windows phone 8 App

- Windows Store App

• Capability to extract Availability, Performance, Usage and Diagnostic statistics of applications and services.

• AI provides these benefits with the combination of APM, GSM and MMA.

• Can be used for monitoring both On-Premise and Cloud Based Applications.

• Supports both .NET and JAVA based applications.

APPLICATION INSIGHTS

• With AI, Microsoft has completely reduced the differences between their on-premise and cloud based monitoring solutions.

• Reduced confusions between developers and operations team.

• To use AI, all you need to have is,

• An Active Microsoft Account

• Visual Studio Online Account linked to this Microsoft Account.

SETTING UP MONITORING

• Download and Install MMA(Microsoft Monitoring Agent).

• Download the ApplicationInsights.config file and save it in web application folder.

• Copy and Paste the Usage Insights code script into Master Page

Not applicable for Cloud Based Applications.

MMA provides a PowerShell based command prompt with different cmdlets for interaction with the installed Monitoring component.

The steps for setting up monitoring differs based on the type of application as well.

MONITORING AVAILABILITY

• Monitor just Availability using the Usage Insights code script.

Steps:

- Add an application in AI

- Name the application

- Create URL ping test

- Generate the Usage Insights Code Script

- Plug-in Usage Script into application’s Master page and re-deploy the application.

MONITORING AVAILABILITY

• Create application in AI

CONTINUED…

• Enter other necessary details and generate the Usage Insights Code Script

• Include the Usage Insights Code Script in Master page and use the application.

• Set up Single Url test or Multistep web test to extract Availability details in AI

CONTINUED…

CONTINUED…

MONITORING PERFORMANCE

• The most informative section in Application Insight

• Performance monitoring cannot be done for Cloud based Applications and Services.

• Installation of MMA on server and presence of ApplicationInsights.config in application folder root.

CONTINUED…

Performance monitoring provides details related to,

- Application scalability under different types of loads and dependencies.

- Exceptions Rate

- CPU, Network and Memory usage of the application.

- Top 10 slowest request by issue count

CONTINUED…

Response time and Load vs Dependencies

CONTINUED…

Exceptions Rate

- Graphical as well as in-depth details of exceptions raised in the application.

CONTINUED…

CPU, Network and Memory usage of the application

CONTINUED…

Top 10 slowest request by issue count

- The most informative section of AI.

- Completely helpful in improving the performance of the application.

MONITORING USAGE AND USING DIAGNOSTICS

• Interesting section of AI

• Provides Key Indicators and Insights driving Operation’s decisions.

• Different Key Indicators,

• Top Page views

• Avg Daily Users

• Activities per session

• OS, Devices, Browsers and Languages used and many more…

CONTINUED…

CONTINUED…

Usage section of AI provides ample amount of environment related details as well!!

MANAGING ALERTSTwo different types of Alerts can be configured,

- Availability Alerts

- Performance Alerts

ALERTS - AVAILABILITY

• These can be configured from the availability section

• Alerts will be triggered every time a test fails

ALERTS - PERFORMANCE

• These alerts can be configured for any of the Application Thresholds

• Alerts can be sent either to a set of audience or single user

DASHBOARDS

• Flexibility to create completely custom dashboards

• Multiple Insights from all over the AI can be pinned to Dashboard

• Dashboards can be either private or can be shared with an audience

• Ability to create slideshow out of Dashboard

GET – SET - GO

REFERENCES

• http://kevingreeneitblog.blogspot.ie/

• MSDN articles

NEW JERSEY SHAREPOINT USER GROUP

• Different SharePoint discussions each month on various topics. Announced on meetup.com

• Meets 4th Tuesday of every month

• 6pm – 8pm

• Microsoft Office (MetroPark)

• 101 Wood Ave, Iselin, NJ 08830

• http://www.njspug.com

THANK YOU EVENT

SPONSORS• Diamond & Platinum sponsors

have tables here in the Fireside Lounge

• Please visit them and inquire about their products & services

• Also to be eligible for prizes make sure to get your bingo card stamped