ibm connections vs. office 365 - episode ii

Toronto, June 6-7 2016

IBM Connections vs. O365

Episode IIJan Valdman, Whitesoft

@jan_valdman

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RemarksThe opinions in this deck are my own and do not necessarily reflect or equal to any opinions of Whitesoft or IBM.All information about O365 and Sharepoint is based on my own end-user experience. All conclusions are based on my personal experience using common, regular environments and accounts, both product are considered to be in the “out-of-box” configuration.I am not an expert on O365.Cloud offerings change very quickly so the information might be outdated when you read it. Screenshots taken in June 2016.This deck does not compare the products completely but only from a social collaboration perspective.

The information is provided “as-is”. I can not guarantee that the information in this deck is precise, complete, correct and otherwise valid. I believe that you find this comparison true and useful however I can not accept responsibility for any of your future decisions. If you do not like this policy, do not read further.

Copyright information

Toronto, June 6-7 2016

The story of this presentation

Episode I• Boston – Athens – Stuttgart – Prague• 3600+ people viewed at SlideShare• 600+ people viewed at YouTube• So the topic is hot… but I want to

remake it in a better way

Features & functions comparison does not work

Introduction• There are good stuff and bad stuff in Microsoft

Office 365• In this deck you will learn why IBM

Connections is better than O365• O365 is not social

What does SOCIAL mean?

“Social” is…

… to be in touch with colleagues, to communicate, to collaborate, to share ideas

in order to get my work done faster and better

That means• How people get updated what’s happening

and stay focused• To understand relationships between people• To collaborate efficiently on files• To share experience• To engage young employees• How to enhance internal communication• …

Toronto, June 6-7 2016

What I’ve learned

What companies do and say• Companies having (!) O365 buy IBM

Connections• “we could do the same using OneDrive,

SharePoint, Yammer and … but we like that in Connections everything is at a single place”

What companies do and say• A know an IT company who sells and

implements SharePoint that decided for Connections for internal use

• “well, we sell Sharepoint but I’d never implement it for our company. It is far too complex”

Voice of the market• Czech CIO Magazine 6/2015 • Infoworld Review:

Office 365 fails at collaboration

Source http://www.infoworld.com/article/2990441/collaboration/review-office-365-fails-at-collaboration.html

What analysts say• “While many organizations have moved to

O365, the primary reason for doing so was to embrace Exchange Online”

• Michael Sampson, in his latest book

Toronto, June 6-7 2016

Why customers love IBM Connections?

people

conversations

content groups

How IBM Connections works

Everything at one place

Everything at one place

Everything at one place

Files

UPDATESYour network

Blogs

Forums

Wikis

Communities Activities

……

A file can be shared/linked everywhere

A file can be shared/linked everywhere• In community• In a blog• In a wiki• In a status update• In a forum

Toronto, June 6-7 2016

Pain points in O365

I have never heard…• We are more innovative because of O365• O365 connects people within our enterprise• Our users love 0365

(such a poor life I live)

On the other hand, I have heard• O365 is complex• The tools are not integrated• Why we should use several separated tools to

achieve this or that?

This is what O365 users see after sign in

Can you imagine Connections like this?

Install desktop client for IBM Connections.Got a Mac? Sign in to IBM Connections on your Mac to install.Smartphone or tablet? Get IBM Connections on your devices.

Collaborate with IBM Connections

Hi, Jan.

Home Profiles Communities Files Activities

Wikis Blogs Forums Bookmarks Metrics

Updates

Does it sound familiar?• Until now, most PC software was designed for

individuals using individual PCs. But today, more and more people are working in teams on networked PCs that require a new kind of software. Software that lets them quickly share ideas and information no matter where, when or how they work.

Does it sound familiar?• Lotus Notes add

from 1991 (!)• Is Microsoft 25

years behind?

Source http://www.lotusmuseum.com/pages/Ads

Toronto, June 6-7 2016

Reason #1 - Complexity

Complexity is the show stopper• Which tool to use?• How to fit everything together.• Inconsistent GUI and user experience• SharePoint complexity

What O365 users need

What O365 users might use (if trained)

… and what O365 users get

Example: files in Yammer

… files in OneDrive…

… files in in SharePoint

In general• Files are stowed in multiple silos• Overlapping functionalities, inconsistent UX• No social capabilities• Therefore they need

Delve and OfficeGraph technology to stich everything together

When to use what in O365• Seriously meant WP• 75 pages

When to use what in O365…

Compare to IBM ConnectionsScenarios One location for each task, all totally

integratedFinding Someone With A Certain Expertise IBM Connections SearchAsk Something, Don’t Know Whom To Ask IBM Connections Status UpdatesDo A Brainstorming Activity With My Team IBM Connections Community IdeationWhere Should Meeting Notes Be Captured, Stored & Shared? IBM Connections Files

Where Should I Share Video? IBM Connections FilesWhere Should I Share Photos? IBM Connections FilesHave A Real Time Chat with a Colleague IBM Connections ChatWhere Should I Put and Share Documents? IBM Connections FilesHave A Question Related To A Document? IBM Connections Files (comments)Invite A Colleague To Lunch IBM Connections MailProvide a Note of Congratulations/Praise IBM Connections Status UpdatesMake An Organizational Announcement IBM Connections Community BlogRemind The Team Of An Important Deadline IBM Connections Activities

Toronto, June 6-7 2016

Reason #2 - Roadmap

SharePoint is not evolving

So where is the innovation?• Delve?• Video?• Groups?

Delve

Social strategy in O365• 2012 $1.2 Billion Yammer buy• 2013 Yammer!• 2014 Groups!• 2015 Yammer!• 1/2016 MS layed off its entire team of Yammer

Customer Success Managers (CSMs)• 2/2016 MS enabled Yammer for all customers

Yammer compared to IBM Connections

How much is Yammer integrated?• Is it integrated with OneDrive?• Is it integrated with SharePoint?

Toronto, June 6-7 2016

Reason #3 – Notifications

I am a member of 76 communities…

And I am still updated in a single stream

How can you follow SharePoint Sites• Email???• Delve?• The SharePoint

Followingpage?

• Yammer?

Toronto, June 6-7 2016

Reason #4 – The Theory

coordination cooperation collaboration

harmony smooth processes co-created value

synergy convergent outcomes

divergentoutcomes

The collaboration theory

missing/weak in O365 cooperation collaboration

harmony smooth processes co-created value

synergy convergent outcomes

divergentoutcomes

The collaboration theory

cooperation

harmony

co-created valuesynergy convergent outcomes

divergentoutcomes

Without coordination, it collapses

smooth processes

collaboration

Toronto, June 6-7 2016

Conclusions

O365 vs. social collaboration• Can not work BY DESIGN - see the theory• Customers use mostly Exchange & Onedrive• There are some good features but isolated in

silos• Instead of making the solutions more

integrated, Microsoft adds more and more stuff

Good to know• Customers do not buy O365 to foster

collaboration but to use Outlook/Exchange, OneDrive, Word, Excel, Powerpoint

• Even O365 customers are interested in IBM Connections

A side-by side comparison • In Connections,

everything is simple, integrated, straightforward and transparent for end users

• Business users are self-sufficient to setup and manage everything themselves

• In O365, features are disintegrated, complex and hidden from the users

• You need experienced (and expensive) consultants to set up and maintain Sahrepoint sites

Remember

There are more than 365 reasons to use IBM Connections

Thank You!

Jan Valdmanjan.valdman@whitesoft.eu+420 603 590 152

Many thanks to people who helped me to discuss and validate my findings and ideas.

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