how to setup forgot password security question to setup forgot password... · 2018-05-08 ·...

How To Setup “Forgot Password” Security Question

When you first setup your Southeastern Online Banking account, you should follow the steps below to setup a

“Forgot Password” Security Question in the event that you forget your password and need to reset it.

Step 1:

Log into your Online Banking account.

Step 2:

Hover over the “Your Preferences” tab.

Step 3:

Click on “Login Security Credential” from the “Your Preferences” drop‐down.

Step 4:

On the right‐hand side of the screen, click on “Password Reset” within the “Change Password” box.

Step 5:

Select “Your security question” from the drop‐down and “Type your Answer.”

In the event you forget your Online Banking password, follow the steps below.

Step 1:

Enter your “User ID”, then click on the “Forgot your password?” link.

Step 2:

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