how to say yes to self-service in the cloud and become an it hero (ent217) | aws re:invent 2013
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© 2013 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc.
Rishi Vaish, VP Product, RightScale
Ryan Geyer, Cloud Solutions Engineer, RightScale
November 14, 2013
How to Say Yes to Self-Service in the Cloud and
Become an IT Hero
Simple On-Demand
Services
What IT Needs to Deliver
Chargeback Runbook/Process Automation
What End Users Expect
Your challenge
Application Lifecycle Management
Configuration Management SLA Audit
Virtualization Clusters Workload Management Automation
OS Provisioning High Availability Standardization
Security Compliance Billing
Enterprises are Adopting AWS to Achieve
the Benefits of the Cloud
Replace CapEx with OpEx
✔
Lower Overall Costs
✔
No More Guessing Capacity
✔
Agility / Speed / Innovation
✔ ✔
Shift Focus to Differentiation
Go Global in Minutes
✔
And we’ve been helping for a while…
“RightScale cloud management brings
simplicity back to our cloud operations, so
we get our products out quicker.”
Tim Jones, CTO, Trader Media Group
7 years
70K + users
5.8M+ servers
10K+ servers per app
Gaming
Publishing
Healthcare Film, TV, Music
Games
Mobile
Advertising
Financial Services
Consumer/Retail Software
Your key hurdles in this IT challenge
o Consistency
o Repeatability
o Governance
o Cost management
o Choice
Consistency
Repeatability
Governance
Cost management
Choice
Examples of solutions…
Solution:
o IT vending machine
o Reduce provisioning time from 36,000 to
30 minutes
o Measure costs in cents per hour for compute
and storage
Requirements:
o Self-service access
o Deploy on selected IT resource pools based
on job and group
o Share best practices
o Consumption metering
Self-Service IT at Lilly
Requirements:
o Compliance and BAA
o Self service, API driven
o Hybrid IT
Solution:
o Built self-service HashBang UI on
RightScale
o Use multiple IT resources to power Quest
apps
Self-Service IT at Quest
How to take on this IT challenge?
Application
Lifecycle
Increase IT efficiency
o BYO configuration
Management
o Clone existing
architectures
o Updates and patches
o Monitor & alert
o Auto-scale up and down
Reliability & Repeatability through Automation
Dev Test Staging Prod
Standardized
Configurations
Version
Control
Security
Patches
Cost Management through Cloud Analytics
o Visualize all of your
IT costs
o Forecast future spend
o Optimize your spend and
reduce waste
Governance through Visibility & Control
o Access Control to separate groups
o Network Security to segregate traffic
o Change history to see prior states
o Audit history to see who did ‘what’ and ‘when’
o Monitoring activity
Auth/SSO
Increase Innovation
o Access to portfolio of
hybrid infrastructure
o Standardized technology
stacks
o Instant provisioning for
innovation
o Visibility and control – Access controls
– Budget controls
– Audit trails
o Integrate to existing
systems
Simplicity through Self-Service
Self-Service Portal
Developers
QA End Users
RightScale API
RightScale UI
Service Designers
Cloud Team Ops
Service
Catalog
publish use
RightScale Multi-Cloud Platform
On-Premises AWS
Simple On-Demand
Services
How IT Can Deliver
What End Users Expect
Your challenge… solved!
+
Say Yes to Self Service Demo
Thank you!
Questions?
We are sincerely eager to hear
your feedback on this
presentation and on re:Invent.
Please fill out an evaluation form
when you have a chance.
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