how to recruit and retain veteran talent

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How to Recruit and Retain Veteran Talent

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Featured Speakers

Logan Halliwell Military Programs & Partnership Manager

at Simplilearn

Lee-Anne Farley Global HR Operations Leader

at Glassdoor

Evan Guzman Global Head of Military Programs & Veteran

Affairs at Verizon

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agenda candidate’s decisions today

new funnel of hiring

inside the veteran’s mind

best practices for attracting and ramping veterans

conversation spotlight: Verizon

key takeaways

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Inavero, 2015 Retailing Today, 2013

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Source: Edelman Global Trust Barometer Survey, 2015

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Glassdoor Research, 2015

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Glassdoor Research

Glassdoor Economic Research, 2015

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New Funnel of Hiring

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Don’t miss out on the true value of Veteran candidates.

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Perseverance Team Oriented Disciplined

Leadership Stamina

Source: https://www.glassdoor.com/employers/blog/5-reasons-care-recruiting-veterans/

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Making the Business Case

Source: Cone Communications 2015 Momentum

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Inside the Veteran’s Mind

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Inside the Veteran’s Mind: Employment

What companies "are best for me?

I am not really sure "what I want to do, yet.

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Inside the Veteran’s Mind: Education

What industries "pay better?

What would be the "best degree to pursue?

Is there opportunity for growth "in this industry?

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Inside the Veteran’s Mind: Entrepreneurship

Entrepreneurship is of interest,"but many are not really sure on what they want to do…

How can I get a loan or some help?

Can I succeed "in the civilian market?

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Best Practices for Attracting and Ramping Veterans

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How to Find Veteran Talent

Identify Veteran Persona Candidates •  Know what you are looking for

Align Veteran Pathways •  Career Progression: Job Role and Responsibility •  Increase company understanding of Veteran •  Have a structure to accept Veteran talent

Engage •  National, Regional, and Local •  Active Duty, Veteran, and Spouse

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Understanding the Veteran Journey

Military Career Progression •  Rank, MOS, Billet "

Military Training

•  Professional Military Education (PME) •  Military Occupational Specialty (MOS) training "

Motivation

•  Mission Accomplishment / Troop Welfare •  Task delegation •  Accountability

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Bridging the Skills Gap Define Veteran Candidate Persona

•  Targeting leadership or skillset?

•  What training requirements to catalyze existing value?

Military Learning is Similar to Certification Training

•  Standardized learning is baseline

•  On The Job (OJT) is different in each organization

Manage Baseline Expectation and Onboarding Plan

Hire for Culture and Train for Retention

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Using e-Learning

Veteran talent responds well to structure

Familiar with e-Learning as education requirement

Align education to career progression

Use e-Learning to polish talent after hire

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Hiring Military Spouses

Existing professional careers on hold due "to location

Understand the meaning of commitment

Portable, remote, can be forward deployed

With culture fit, a life long loyal employee

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Our Approach

Support

Engage

Attract

Retain

1

2

3

4

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Support: service members with jobs, career readiness,"

mentorship, and strategic alliances with VSO’s that"help to improve the quality of life through

financial and in-kind technical support

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Engage:"with service members and military communities"

through our national programs, digital platforms,social media, live workshops and hiring events

Attract:"service members, Veterans and military spouses"

through all available engagement resources,"strategic partners, and newly discovered channels to"

drive traffic to Verizon careers, military talentnetwork and military discounts

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Retain: Veteran employees by strategically aligning with our employee resource groups, through monthly activities, "

direct engagement, mentorship, and working with"community programs, retails stores, and other Verizon

locations across the country.

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Key Takeaways

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Key Takeaways

Leverage your internal network

Set expectations and provide ongoing education

Keep it simple

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Logan Halliwell Military Programs & Partnerships Manager

at Simplilearn

Lee-Anne Farley Global HR Operations Leader

at Glassdoor

Evan Guzman Global Head of Military Programs & Veteran

Affairs at Verizon

© Glassdoor, Inc. 2016