how to fix your intranet
Post on 01-Dec-2014
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Four Principles for Fixing Your Broken Organization
based on AIIM keynote from Christian Finn @cfinn
Peter Reiser Social Business Evangelist Oracle peter.reiser@oracle.com @peterreiser
Does Your Intranet Feel Like This?
Does Your Workplace Look Like This?
Which Side Best Represents How Work
… Gets Done In Your Organization?
Work Shouldn’t Feel This Way
Frustration Anger Despair
Source: Gallup Management Journal, http://gmj.gallup.com/content/24880/gallup-study-engaged-employees-inspire-company.aspx
Source: Gallup Management Journal, http://gmj.gallup.com/content/24880/gallup-study-engaged-employees-inspire-company.aspx
51% Increased chance of mobile sales
19% Higher operating income
The Value of Engagement 26% Higher productivity
23% Greater customer value
$100B Valuation for Facebook
9.3% Higher shareholder returns
Fix #1: Socialize Your Intranet Usher in The Age of the E2E Portal
Fix #2: Mobilize Your Content The Post-PC Workforce Needs A Post-PC Workplace
Medtronic iPad Solutions
Medtronic iPad SolutionsSolutions
Medtronic iPad Solutions Solutions
Enter&Lead& Opp’t’y& Quote& Sale& Invoice&Qualified?& Closed?&
The&CRM&&&ERP&View&of&the&World&
A Reality Check
The&Sales&Team’s&View&of&The&World&&
Enter&Lead& Opp’t’y& Bid& Sale& Invoice&Qualified?& Closed?&
Listen&to&Customer&
Verify&with&Engineering&
Price&Bid&
Create&PresentaHon&
Approve&with&Manager&
Sell&to&Customer&
Fix #3: Conversationalize Your Processes Collaboration in Context Accelerates Success
Fix #4: Build vibrant communities Add&Social&Value&models&to&drive&Social&AdopHon&
FiveKeys for Success
• Solve a clear business problem (one that users feel) – And market your solution in those terms
• Connect people to create fuzzy logic magic • Enroll executives to change the workstyle • Build trust by taking smart risks • Participation > ROI
Thank You!
peter.reiser@oracle.com / @peterreiser
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