hire a web vendor with confidence - geonetric webinar

Hire a Web Vendor with

Confidence

KEVIN STEJSKAL | SALES DIRECTOR, GEONETRIC

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Webinar Information

• Webinar lasts one hour

• Enter questions in the Q&A field at any time

• Recording will be posted on geonetric.com within 48 hours

• Please take the post-webinar survey which will appear at the conclusion of

the webinar

• Follow along on Twitter using the #GEONETRIC hashtag

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Today’s Presenter

• Sales Director at Geonetric

• Helps clients stay ahead of their

competition and make informed

decisions about their eHealth

initiatives

• Regional Teamwork Award winner

• Experienced in helping clients gain

buy-in for their Web strategies

• Has a bachelor’s in communications

from Clarke College

Geonetric Clients

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About Geonetric

Geonetric develops the VitalSite Healthcare CMS, and

provides online marketing services to hospitals, physician

practices and health systems.

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Video Of This Webinar

Watch the Video

"Tell me about a time..." Everyone knows that job

interview questions can be daunting — and quite

telling. Why aren't these same types of questions

used during your vendor selection process? They

should be! Learn how to go beyond traditional

content management software demonstrations

and score cards to ask the questions that allow you

to evaluate potential candidates just as carefully as

you would for an internal position. Don't let a poor

hire set your website — or market position —

back!

Watch the webinar!

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eBook & Whitepaper Available

Request your free ebooks!

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Hire for Skills & Behavior!

↓ Hiring costs +

↓ Total compensation +

↓ Cost to maintain employee (time/financial) +

↓ Disruption costs +

↓ Severance +

↓ Un-measured costs +

$201,000**Based on a second-level manager who earns $62,000/year and has been terminated after 2.5 years.

Source: US Department of Labor and statistics

x3

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Top 10 Vendor Traits

1. Dependability

2. Expertise

3. Problem solver

4. Confidence

5. Coachability

6. Flexible and focused

7. Creativity

8. Creativity

9. Process curator

10. Cultural fit

Trait #1: Dependability

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Dependability Traits

Accountability

Meets project deadlines

Delivers on promises

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Dependability Questions

Tell us about a time you failed to deliver on a go-live website

redesign commitment.

Tell us about a time when a client gave you an unreasonable

deadline.

How often do you check in with a client before and after go-

live of a redesign?

Trait #2: Expertise

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Expertise Traits

Make me / department better

Knowledge of HIPPA, PCI compliance

Experience with similar clients

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Expertise Questions

Tell us about your experience with interacting with a range of

employees such as our CEO to service line directors.

Our team is responsible for making quarterly presentations to our

CMO, tell us how you’d contribute to the success of these

presentations?

How do you keep up with the healthcare industry changes?

Trait #3: Problem Solver

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Problem Solver Traits

Active listening

Critical thinking

Cognitive processing

Solution giver

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Problem Solver Questions

How do you go about deeply understanding your clients’ problems?

Tell us about a time you brought a solution to a relationship which

was met with resistance?

Describe a time in which you worked with a client to introduce a

solution which produced tangible results?

Trait #4: Confidence

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Confidence Traits

Self-confidence

Positive attitude

Lacks arrogance

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Confidence Questions

Describe a time in which you halted progress on a client project

which was headed in the wrong direction.

Describe a time you had to break the news about missing a goal.

Tell me about a time in which you were asked to build internal

buy-in for a project.

Trait #5: Coachability

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Coachability Traits

Humility

Commitment

Self-awareness

Willingness to learn

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Coachability Questions

How do you seek improvement from your clients?

What would your clients say are your biggest weakness?

How do you act on client feedback?

Trait #7: Flexible/Focused

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Flexible/Focused Traits

Adaptability

Productive with little to no direction

Deals accordingly with ambiguity

Measures success regularly

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Flexible/Focused Questions

Tell us about a time when you had to deal with unplanned scope

changes.

Tell us what steps you’d take if your main contact would depart mid

project.

How would you handle a client who’s going through a major

organizational change in the middle of a project.

Trait #8: Creativity

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Creativity Traits

Sets you apart in the market

Highly productive with little to no direction

Deals accordingly with ambiguity

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Creativity Questions

What do you think will be the next BIG design trend?

How do you balance creativity with usability?

Where does your design team find its creative inspiration?

Trait #9: Process Curator

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Process Curator Traits

Doesn’t accept established failing process.

Regularly evaluates current process and curates new ones.

Applies process to current business problems and gets results!

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Process Curator Questions

Tell us how you continually improve your process and product.

How do you determine if a process is broken?

How do you receive and act upon product feedback?

Trait #10: Cultural Fit

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Cultural Fit Traits

Shared core values

Cultural and job fit

Service based leadership

Delivers WOW results!

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Geonetric Core Values

• Own it. We’re accountable to ourselves, each other and our clients. We keep

our promises.

• Bring it. We deliver exceptional service and value every day. We’re aiming

for WOW!

• Push it. We’re always moving forward or learning from our mistakes.

Standing still is not an option.

• Say it. We’ve torn down walls so ideas and information flow freely. Candid

and direct is a way of life.

• Unite. We are strategic and creative, thoughtful and candid, fun and

different. We’re one team, united by a common vision.

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Cultural Fit Questions

Why do you want to be our new vendor?

What are your expectations of how our partnership will function?

Will you move other members of the team forward?

Tell us about your preferred work style?

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Questions

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Video Of This Webinar

Watch the Video

"Tell me about a time..." Everyone knows that job

interview questions can be daunting — and quite

telling. Why aren't these same types of questions

used during your vendor selection process? They

should be! Learn how to go beyond traditional

content management software demonstrations

and score cards to ask the questions that allow you

to evaluate potential candidates just as carefully as

you would for an internal position. Don't let a poor

hire set your website — or market position —

back!

Watch the webinar!

Tweet it: #GEONETRIC

Take Away – Digital Marketing in Healthcare

eBook

Request your free copy!

Thank You!