guide to setting up - constant contactfiles.constantcontact.com/b13c23b9201/11ed69a2-08...school has...

Guide to Setting Up: SchoolMessenger / InfoCenter

GuidetoSettingUpSchoolMessenger/InfoCenter

2

TableofContentsTableofContents...........................................................................................................................................2

WhatisSchoolMessenger/InfoCenter.......................................................................................................................3CommunicationExpectations.....................................................................................................................................3SchoolMessenger/InfoCenterQuestions...................................................................................................................3Add,Edit,RemoveContactInfo..................................................................................................................................3BeforeYouBegin........................................................................................................................................................3ParentPortalUsers(Grades6-12)...............................................................................................................................4NonParentPortalUsers(GradesY5-5)........................................................................................................................9StaffMembers(MCS&EduStaff)..............................................................................................................................15SMSTextSet-Up.......................................................................................................................................................21

GuidetoSettingUpSchoolMessenger/InfoCenter

3WhatisSchoolMessenger/InfoCenterSchoolMessengerisarapidalert/notificationsystemusedbyMattawanConsolidatedSchool.Itallowsforparents,guardiansandstafftoreceiveinformationandnotificationsfromthedistrictusingdifferentcommunicationmethodsincludingtelephone,SMS(text),andemail.

InfoCenteristheportalusedforparents,guardiansandstafftomodifytheircommunicationpreferences.Wetendtoreferto“SchoolMessenger”and“InfoCenter”interchangeablybutInfoCenteristheactualproductprovidedbytheSchoolMessengercompany.

CommunicationExpectationsWithintheSchoolMessengersystemtherearethree(3)differenttypesofnotificationurgencies.ListedbelowarethedifferenttypesalongwithexamplesofhowyoucanexpectMattawanConsolidatedSchooltouseeach.

• GENERAL• Communicationswillbesentviaemailwiththeexceptionofstudentabsences

o StudentAbsence(phonecall)o Districtreminders&eventnotificationso Weeklyparentcommunications(perbuilding)

• NON-SCHOOLHOURSEMERGENCY• Communicationswillbesentviaphonecall,email,andSMS(text)

o SchoolClosure(outsideschoolhours,e.g.snowdays)o SchoolDelayso Closinganddelaynotificationsaresentbetweenapproximately5:00–5:15amtoaccommodatebus

ridersandstaff.

• SCHOOLHOURSEMERGENCY• Communicationswillbesentviaphonecall,email,andSMS(text)

o SchoolEmergency(duringschoolhours,e.g.buildingevacuation,lockdown,fire)

SchoolMessenger/InfoCenterQuestionsIfyouhavequestionsorneedhelpwithInfoCenterortheSchoolMessengersystempleaseemailmessengersupport@mattawanschools.org.

Add,Edit,RemoveContactInfoIfyouneedtochangeyourcontactinformationpleasecontacttheappropriatebuildingofficeoremailmessengersupport@mattawanschools.org.

BeforeYouBegin• IfyouhaveaparentportalaccountthroughPowerSchool(grades6-12),refertopage4.• IfyoudonothaveaparentportalaccountthroughPowerSchool(gradesY5-5),refertopage9.• Ifyouareastaffmember(MCS&EduStaff),refertopage15.

GuidetoSettingUpSchoolMessenger/InfoCenter

4

ParentPortalUsers(Grades6-12)**IfyouareaYoung5’s–5thgradeparentrefertopage9.Ifyouareastaffmemberrefertopage15.

Gototheparentportalwebsitebyfollowingthislink:https://ps.mattawanschools.org.

EnteryourUsernameandPasswordtosign-in.

Oncesignedin,theInfoCenterappwillbelocatedatthebottomoftheNavigationpane(left-handside).

GuidetoSettingUpSchoolMessenger/InfoCenter

5

ClickontheInfoCenterapp,youwillbeautomaticallyroutedtoanewwebsite.

Asettingswindowwillpop-up,youwillbepromptedtoenterthefollowinginformation,thenclickSave:

• FirstName• LastName• Role• SchoolDistrict

WhenyoufirstlogintotheSchoolMessenger/InfoCentersystem,youmayreceiveapermissionpromptforanyphonenumber(s)thatyouhavenotprovidedconsenttoreceivevoicecalls.

Consentpreferencescanbechangedatanygiventime(discussedonpage8).

InanefforttobecompliantwithfederalregulationsitisrequiredforMCStohaveyourpermissiontocontinuecallingyouwithourSchoolMessengersystemfornon-emergencyschoolsituations(refertopage3forexamples).

Werecommendyouspendafewmomentsconsideringyournotificationpreferencestoensureyoureceivealltheemails,phonecalls,andSMStextmessagesyouwouldliketoreceive.

GuidetoSettingUpSchoolMessenger/InfoCenter

6TheMessagesscreenisthedefaultwhenyoulogin,thisscreenwilldisplayallmessages(voice,email,ortext)senttoyoufromMattawanConsolidatedSchoolduringthelast30days.Messagesaresortednewest(first)tooldest(last),andtheheadingofallmessageswillappearontheleftsideoftheMessagesscreen.

GuidetoSettingUpSchoolMessenger/InfoCenter

7Atthispointyoucanset-upandmanageyournotificationpreferences.Hoveroverthemenuoptionwhereyouseeyournameinthetoprightcorner,thenclickonPreferences.

ThePreferencesscreenwilllooklikethis:

GuidetoSettingUpSchoolMessenger/InfoCenter

8

School/District:Showstheschool(s)anddistrict(s)thatyouareconnectedwith.Therecanbemorethanoneschoolordistricthere,asitispossibleforaparent/guardian/stafftohavechildreninmorethanoneschool.

ContactInformation:Displaysallemailaddressesandtelephonenumbers(voiceandSMStext)atwhichyoucanbecontacted.IconsforvoiceandSMStextareselected.

MessagePreferences:ShowsallthetypesofmessagesthatMattawanConsolidatedSchoolhassetupinourSchoolMessengersystem.Youcanselecthowyouwishtobecontactedforeachmessagetype.

CommunicationSelectionperMessageType:Selectthecardforanytypeofmessageandspecifyyourpreferenceofcommunicationforthatspecifictopic.Forexample,thepersonintheabovescreenshothasoptedtoreceiveclassroommessagesviaemail,andnotviavoicecallorSMStext.

Adding/Editing:ThisfunctionhasbeendisabledbyMCS.Ifyouwouldliketoadd,edit,orremoveanycontactinformationpleasecontacttheappropriatebuildingofficeoremailmessengersupport@mattawanschools.org.

GuidetoSettingUpSchoolMessenger/InfoCenter

9

NonParentPortalUsers(GradesY5-5)**Ifyouarea6th–12thgradeparentrefertopage4.Ifyouareastaffmemberrefertopage15.GototheInfoCenterwebsitebyfollowingthislink:https://go.schoolmessenger.com.

IfyouarenotaparentnewtoMattawanConsolidatedSchool,pleaseloginusingtheabovelinkandproceedtopage11.

Parentsnewtothedistrict,orparentswhodidnotset-upanInfoCenteraccountlastyearwillhavetofirstsign-up.

Thefollowinginformationisrequired,thenclickSignUp:

• Email• Password• Location

Theemailaddressyouneedtoenteristheoneyouprovidedduringenrollment,theoneattachedtoyourchild’scontactinformation.Ifyoudonotknowtheemailaddress,pleasecontacttheappropriatebuildingoffice,oremailmessengersupport@mattawanschools.org.

TheSignUpverificationscreendirectsyoutoverifyyouraccountbyfollowingtheinstructionsthatwereemailedtoyou.

GuidetoSettingUpSchoolMessenger/InfoCenter

10

TheverificationemailwillcomefromSupport(support@accounts.schoolmessenger.com)andthesubjectlinewillreadAccountActivation.

Clickonthelinkintheemailtoproceedwithsettingupyouraccount.

Youwillbepromptedtoupdateyourusersettings:

• Firstname

• Lastname

• RoleThisstepisrequiredbutyouwillonlyhavetodothisonce.ClickDonewhenyourinformationisfilledin.

GuidetoSettingUpSchoolMessenger/InfoCenter

11YouwillbedirectedtotheMessagesscreen,thisisthedefaultwhenyoulogin,thisscreendisplaysallmessages(voice,email,orSMStext)senttoyoufromMattawanConsolidatedSchoolduringthelast30days.Messagesaresortednewest(first)tooldest(last),andtheheadingofallmessageswillappearontheleftsideoftheMessagesscreen.

GuidetoSettingUpSchoolMessenger/InfoCenter

12

Atthispointyoucanset-upandmanageyournotificationpreferences.

Hoveroverthemenuoptionwhereyouseeyournameinthetoprightcorner,thenclickonPreferences.

ThePreferencesscreenwilllooklikethis:

GuidetoSettingUpSchoolMessenger/InfoCenter

13

School/District:Showstheschool(s)anddistrict(s)thatyouareconnectedwith.Therecanbemorethanoneschoolordistricthere,asitispossibleforaparent/guardian/stafftohavechildreninmorethanoneschool.

ContactInformation:Displaysallemailaddressesandtelephonenumbers(voiceandSMStext)atwhichyoucanbecontacted.IconsforvoiceandSMStextareselected.

MessagePreferences:ShowsallthetypesofmessagesthatMattawanConsolidatedSchoolhassetupinourSchoolMessengersystem.Youcanselecthowyouwishtobecontactedforeachmessagetype.

CommunicationSelectionperMessageType:Selectthecardforanytypeofmessageandspecifyyourpreferenceofcommunicationforthatspecifictopic.Forexample,thepersonintheabovescreenshothasoptedtoreceiveclassroommessagesviaemail,andnotviavoicecallorSMStext.

Adding/Editing:ThisfunctionhasbeendisabledbyMCS.Ifyouwouldliketoadd,edit,orremoveanycontactinformationpleasecontacttheappropriatebuildingofficeoremailmessengersupport@mattawanschools.org.

GuidetoSettingUpSchoolMessenger/InfoCenter

14

WhenyouareinthePreferencesscreenpleaseverifyyourphonenumberismarkedOKtocall.

IfitsaysPendingunderthephonenumberpleaseclickonthetile,thenChange.

ChooseyourpermissionsettingforthelistedphonenumberandclickSave.

Consentpreferencescanbechangedatanygiventime(discussedonpage13).

InanefforttobecompliantwithfederalregulationsitisrequiredforMCStohaveyourpermissiontocontinuecallingyouwithourSchoolMessengersystemfornon-emergencyschoolsituations(refertopage3forexamples).

Werecommendyouspendafewmomentsconsideringyournotificationpreferencestoensureyoureceivealltheemails,phonecalls,andSMStextmessagesyouwouldliketoreceive.

GuidetoSettingUpSchoolMessenger/InfoCenter

15

StaffMembers(MCS&EduStaff)**Ifyouarea6th–12thgradeparentrefertopage4.IfyouareaYoung5’s–5thgradeparentrefertopage9.GototheInfoCenterwebsitebyfollowingthislink:https://go.schoolmessenger.com.

Ifyouarenotanewstaffmemberpleaseloginusingtheabovelinkandproceedtopage17.

Newstaffandstaffwhodidnotset-upanInfoCenteraccountlastyearwillhavetofirstsign-up.

Thefollowinginformationisrequired,thenclickSignUp:

• Email• Password• Location

Theemailaddressyouneedtoenteristheoneattachedtoyourdistrictcontactinformation.Mostemployees,thatwillbeyour@mattawanschools.orgaddress.Ifyoudonotknowtheemailaddress,pleaseemailmessengersupport@mattawanschools.org.

TheSignUpverificationscreendirectsyoutoverifyyouraccountbyfollowingtheinstructionsthatwereemailedtoyou.

GuidetoSettingUpSchoolMessenger/InfoCenter

16

TheverificationemailwillcomefromSupport(support@accounts.schoolmessenger.com)andthesubjectlinewillreadAccountActivation.

Clickonthelinkintheemailtoproceedwithsettingupyouraccount.

Youwillbepromptedtoupdateyourusersettings:

• Firstname

• Lastname

• RoleThisstepisrequiredbutyouwillonlyhavetodothisonce.ClickDonewhenyourinformationisfilledin.

GuidetoSettingUpSchoolMessenger/InfoCenter

17

YouwillbedirectedtotheMessagesscreen,thisisthedefaultwhenyoulogin,thisscreendisplaysallmessages(voice,email,orSMStext)senttoyoufromMattawanConsolidatedSchoolduringthelast30days.Messagesaresortednewest(first)tooldest(last),andtheheadingofallmessageswillappearontheleftsideoftheMessagesscreen.

GuidetoSettingUpSchoolMessenger/InfoCenter

18

Atthispointyoucanset-upandmanageyournotificationpreferences.

Hoveroverthemenuoptionwhereyouseeyournameinthetoprightcorner,thenclickonPreferences.

ThePreferencesscreenwilllooklikethis:

GuidetoSettingUpSchoolMessenger/InfoCenter

19

School/District:Showstheschool(s)anddistrict(s)thatyouareconnectedwith.Therecanbemorethanoneschoolordistricthere,asitispossibleforaparent/guardian/stafftohavechildreninmorethanoneschool.

ContactInformation:Displaysallemailaddressesandtelephonenumbers(voiceandSMStext)atwhichyoucanbecontacted.IconsforvoiceandSMStextareselected.

MessagePreferences:ShowsallthetypesofmessagesthatMattawanConsolidatedSchoolhassetupinourSchoolMessengersystem.Youcanselecthowyouwishtobecontactedforeachmessagetype.

CommunicationSelectionperMessageType:Selectthecardforanytypeofmessageandspecifyyourpreferenceofcommunicationforthatspecifictopic.Forexample,thepersonintheabovescreenshothasoptedtoreceiveclassroommessagesviaemail,andnotviavoicecallorSMStext.

Adding/Editing:ThisfunctionhasbeendisabledbyMCS.Ifyouwouldliketoadd,edit,orremoveanycontactinformationpleasecontacttheappropriatebuildingofficeoremailmessengersupport@mattawanschools.org.

GuidetoSettingUpSchoolMessenger/InfoCenter

20

WhenyouareinthePreferencesscreenpleaseverifyyourphonenumberismarkedOKtocall.

IfitsaysPendingunderthephonenumberpleaseclickonthetile,thenChange.

ChooseyourpermissionsettingforthelistedphonenumberandclickSave.

Consentpreferencescanbechangedatanygiventime(discussedonpage19).

InanefforttobecompliantwithfederalregulationsitisrequiredforMCStohaveyourpermissiontocontinuecallingyouwithourSchoolMessengersystemfornon-emergencyschoolsituations(refertopage3forexamples).

Werecommendyouspendafewmomentsconsideringyournotificationpreferencestoensureyoureceivealltheemails,phonecalls,andtextmessagesyouwouldliketoreceive.

GuidetoSettingUpSchoolMessenger/InfoCenter

21

SMSTextSet-Up

©2015 West Corporation [01042016]. All rights reserved. May not be reproduced without expressed written permission.

Mattawan Consolidated School You can take advantage of our Text Messaging Service

Our school utilizes the SchoolMessenger system to deliver text messages, straight to your mobile phone with important information about events, school closings, safety alerts and more.

You can participate in this free service* just by sending a text message of “Y” or “Yes” to our school’s short code number, 68453.

You can also opt out of these messages at any time by simply replying to one of our messages with “Stop”.

SchoolMessenger is compliant with the Student Privacy PledgeTM, so you can rest assured that your information is safe and will never be given or sold to anyone.

Information on SMS text messaging and Short Codes: SMS stands for Short Message Service and is commonly referred to as a "text message". Most cell phones support this type of text messaging. Our notification provider, SchoolMessenger, uses a true SMS protocol developed by the telecommunications industry specifically for mass text messaging, referred to as “short code” texting. This method is fast, secure and highly reliable because it is strictly regulated by the wireless carriers and only allows access to approved providers. If you’ve ever sent a text vote for a TV show to a number like 46999, you have used short code texting.

Just send “Y” or “Yes”

to 68453

Opt-In from your mobile phone now!