growing agile organisations @ lean & agile for innovation 2014, milan

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Growing Agile Organisations

Conne X oXhttp://blog.connexxo.com

Pierluigi Pugliese

Agilereloaded

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The Quests for Modern Companies

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Quest: Optimisation and efficiency - ehm… efficacy!

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Quest: Adaptability

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Quest: Reduce Waste!6

Quest: Scalability for Growth

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Innovation

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Quest: Continuous Improvement

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What about scrum, kanban, agile, lean, …?

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Very important aspects, but…

The Learning Organisation

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Is where innovation happens!

Growing Agile Organisations

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ScrumMaster and Product Owner

Organisation

Team

Individuals

Perfecting Agility Installing

Agility

Stabilising Processes +

Initiating Agility

Time

Growing Organisations

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Teams

Agile Culture

• Agile knowledge => Agile values

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Communication, Collaboration => Cohesion

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Intrinsic Motivation

• This is an effect!

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Promote cohesion & motivation

• Qualified feedback • Share big picture & vision • Feedback culture • Team building • Deal with hygiene factors (Herzberg) • Deal with bad apples • Coaching for individual blockers

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Herzberg’s Two-Factors theoryFelps et al. - How, when and why bad apples spoil the barrel

Reflection Skills=> Continuous improvement

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Learn to reflect

• Time available • Facilitation • Environment: Failure

=> Learning opportunity

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Team: Typical Plan

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Initiating Agility Installing Agility Perfecting Agility

Basic Agile Training

Team Coaching

1-to-1 Coaching (where needed)

Team

Individuals

Technical Trainings

Project Meetings Facilitation: Retrospectives, Planning, ...

Building Communities of PracticeTeam Building, Hackatons, Open Spaces, ...

Engineering practices mentoring

Advanced Agility Topics

ScrumMaster and Product Owner

Organisation

Team

Individuals

Perfecting Agility Installing

Agility

Stabilising Processes +

Initiating Agility

Time

Training

Coaching

Facilitating

Mentoring

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ScrumMasters and Product Owners

Executors => Distributed brain

• Enable, empower

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Leadership: Organisational Trait

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O’Toole & Pasternak, “When Leadership is an organisational trait”Wimmer, “Führung und Organisation - zwei Seiten ein und derselben Medaille”

Connect

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Enable & Empower & Connect: how to?

• Knowledge: product, process, organisation

• Co-operative attitude • Non-heroic attitude !

• Training + [business] coaching+ mentoring

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Greenleaf - Servant Leadership + post-heroic leadership

Co-create and promote vision

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SMs and POs: Typical Plan

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ScrumMaster and Product Owner individual coaching

ScrumMaster and Product Owner

Leadership Training

Individual Mentoring

Basic Agile Training Advanced Agility Topics

Soft Skills Training

Initiating Agility Installing Agility Perfecting Agility

ScrumMaster and Product Owner

Organisation

Team

Individuals

Perfecting Agility Installing

Agility

Stabilising Processes +

Initiating Agility

Time

Training

Coaching

Facilitating

Mentoring

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Organisations

!30Agile Team Other Teams

IT Manager

Manager

VP Division

Manager

Manager

CEO

Shareholders

Customer

Manager

Customer

StaffCustomer

Support

Organisational Agility

Stress Line

Mount

CorporateDates!

Plans!

Revenue forecasts!

Dates!

Deliverables!

Emergent processes

Agile Values

Vision ans Sensemaking!31

Foster alignment

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Peter Drucker - The task of leadership is to create an

alignment of strength

Post-heroic leadership

!33McKergow - Host Leadership

New leadership: how to?

• Coaching, coaching, coaching! • Reflection • Feedback “from below”

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Leadership: Typical Plan

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Agile 101Agile for Managers

Organisational coaching

Leadership TeamWorkshop Facilitation

Management Consulting on agile topics

Leadership Training TBD

Initiating Agility Installing Agility Perfecting Agility

ScrumMaster and Product Owner

Organisation

Team

Individuals

Perfecting Agility Installing

Agility

Stabilising Processes +

Initiating Agility

Time

Training

Coaching

Facilitating

Mentoring

Consulting

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Coaching Skills

Growing coaching

skills

• Ask the right & difficult questions

• Support reflection & innovation processes

• Support people’s growth

!37Bateson - Difference that makes a difference

Summary…

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Questions?

Now or per email ppugliese: [at] connexxo [dot] com

Pierluigi Pugliese

http://blog.connexxo.com

Conne X oX

Agilereloaded