good morning! as you enjoy your morning coffee and snacks, please view the 16 recommendations by the...

Good morningGood morning!!

As you enjoy your morning coffee As you enjoy your morning coffee and snacks, please view the 16 and snacks, please view the 16

recommendations by the recommendations by the Committee on NE and Committee on NE and indicate indicate your responseyour response with your ‘dot’ with your ‘dot’

stickers. stickers.

Thank you.Thank you.

NE Engagement Workshop 2007NE Engagement Workshop 2007

Tier 1Tier 1

Opening Address by Opening Address by

Deputy Director Deputy Director

National Education and PlanningNational Education and Planning

NE Engagement Workshop 2007NE Engagement Workshop 2007

Tier 1Tier 1

Lead FaciliatorsLead Faciliators

Cheleen Cheong, Head NECheleen Cheong, Head NE

Prabu Naidu, Professional FacilatorPrabu Naidu, Professional Facilator

Constructivist approachConstructivist approach

ConversationsConversationsIdeasIdeas

Collective wisdomCollective wisdom

Workshop conceptWorkshop concept……

NE FrameworkNE Framework

Workshop aimWorkshop aim……

Construct from Construct from ground-upground-up

Ideas to implement Ideas to implement recommendationsrecommendations

HOW TO TEACH NE BETTER?HOW TO TEACH NE BETTER?

Programme0830 Breakfast and Registration

Purpose of NE0900 Opening NoteThe World Café discussions

Why and how we can do NE better 1200 Lunch and Open Space Technology discussionsNews GallerySocial Commentary by students

Tier 2 School-based WorkshopsResources 1530 Tea and Prelim Action Planning for Tier 2Q&A

The World Cafe The World Cafe

Juanita Brown and David IsaacsJuanita Brown and David Isaacs(1995)(1995)

Hosting Conversations that MatterHosting Conversations that Matter

Development of the World CafeDevelopment of the World Cafe

Jan 1995 – Mill Valley, Jan 1995 – Mill Valley, California…in the home of California…in the home of Juanita Brown and David Juanita Brown and David IsaacsIsaacs

2006 – World over 2006 – World over practionerspractioners

Assumption : people already Assumption : people already posses wisdom & creativity posses wisdom & creativity within themwithin them

The Principles of the World CaféThe Principles of the World Café

Café Guidelines

• 4-5 pax in conversation clusters

• Progressive rounds of conversations (usually 3 rounds, each 20-30 mins)

• Whole group conversation

Café EtiquetteCafé Etiquette

1. Focus on what matters2. Contribute your thinking3. Speak your mind and heart4. Listen to understand5. Link & connect ideas6. Listen together for insights & deeper

questions7. Play, doodle & draw8. Have fun!

Roles in the World Café Roles in the World Café

1. World Café host (facilitator)

2. Table Hosts

3. Members (travellers)

Role of WC HostRole of WC Host

• Ensure spirit (principles) of TWC is alive

• Communicate café etiquette

• Pose questions/themes

• Manage rounds of conversation

Role of ‘Table Hosts’Role of ‘Table Hosts’

1.Hold the space at the table

2.Summarise the ideas from each round

3.Share the summary generated by out going members from previous round with in-coming members of current round

Round 1:Round 1:

What are the needs and profile of What are the needs and profile of students todaystudents today??

Table Host remain at your tableothers move to a new table

Round 2:

What kind of citizens do we want to nurture for tomorrow?

Table Host remain at your tableothers move to a new table

Round 3:

How do we nurture tomorrow’s citizens

given the needs and profile of students today?

Table Host remain at your tableothers move to your originating

table

Round 4:Round 4:

Return to your originating tables Return to your originating tables ((Round 1 seatingRound 1 seating))

Table Host share key points from Table Host share key points from the 3 rounds with membersthe 3 rounds with members

HarvestingHarvesting

One InsightOne Insight

or / andor / and

One QuestionOne Question

Open Space Technology Open Space Technology

Harrison Owen

(1990s)

Typical AgendaTypical Agenda• Arrivals and Introductions• Introduction to OST• Opening the Space• Setting the Agenda

DivergenceDivergence• Market Place - Session 1

(with concurrent break)• Market Place - Session 2 • Market Place - Session 3• Lunch

ConvergenceConvergence•News Reading + Shortlist •Voting for Action Items •Short List of Voted Action Items (with concurrent break)•Leader Selection & Team Formation •Closing the Space •End

Where Everyone is RespectedWhere Everyone is Respected

There is no one who is Superior There is no one who is Superior or Powerfulor Powerful

Constructive Behaviour is seenConstructive Behaviour is seen

Atmosphere for Discussion & Atmosphere for Discussion & CreationCreation

Open Space Open Space

Whoever comes is the right people

Whatever happens is the only thing that could have happened

When it starts is the right time

When it's over it's over

The Four PrinciplesThe Four Principles

The Law of Two Feet The Law of Two Feet oror The Law of Mobility

  “If you find yourself in a situation where

you are neither learning or

contributing, go somewhere where

you can.”

Butterflies & Bumble BeesButterflies & Bumble BeesMove from discussion group Move from discussion group to discussion group: to discussion group: Cross-pollinating ideas Cross-pollinating ideas amongst the groupsamongst the groups

Feel free to move around and contribute!Feel free to move around and contribute!If you choose to use the law of two feet If you choose to use the law of two feet

- be a butterfly/bumble bee!- be a butterfly/bumble bee!

When the Answer is already knownWhen the Answer is already known

Sponsors think they know the answerSponsors think they know the answer

Sponsors feel that they need to be in Sponsors feel that they need to be in charge and in controlcharge and in control

When NOT to Use Open SpaceWhen NOT to Use Open Space

Diverse group has to deal with complexity Diverse group has to deal with complexity

No one knows the answerNo one knows the answer

Ongoing participation is required for successOngoing participation is required for success

Management wants to engage the whole system in Management wants to engage the whole system in finding the answerfinding the answer

Response time was “yesterday”Response time was “yesterday”

When to Use Open SpaceWhen to Use Open Space

A Recap of Brain Storming

Rules

© 2001 Center for Creative Leadership. All Rights Reserved.

Do Not Judge or Criticize

Cross FertilizeCross Fertilize

Free WheelFree Wheel QuantityQuantity

““This is what I am concerned / This is what I am concerned / passionate about and I am passionate about and I am interested in convening a interested in convening a

discussion group around it…”discussion group around it…”

Agenda SettingAgenda Setting

Step 2Step 2. When you are ready, take the . When you are ready, take the microphone and say: “I am ____ and I microphone and say: “I am ____ and I want to convene a discussion group want to convene a discussion group around the topic of ______around the topic of ______(note: can also ask for a co-convener)(note: can also ask for a co-convener)

Agenda SettingAgenda SettingStep 1.Step 1. “Connect” to the issue that “Connect” to the issue that you are most passionate about, and you are most passionate about, and come to the center…take a marker come to the center…take a marker and write the Topic BIG and CLEAR on and write the Topic BIG and CLEAR on an A3 paper, with your name in the an A3 paper, with your name in the corner of the sheetcorner of the sheet

Step 3Step 3. Post your Topic on . Post your Topic on the Marketplace Schedule the Marketplace Schedule BoardBoard

Crafting Verb-Noun Crafting Verb-Noun StatementsStatements

a)Communications

b)Better Communications

c)Regular Meetings with staff

d)Weekly Friday morning stand-up meetings at 9:00am with all staff in conference room

Which of Which of the four the four

statements statements will lead to will lead to implementaimplementa

tion?tion?

In the Market Place…In the Market Place…

Lunch available between 12.30pm and 2.00pm

Why?How?

The 16 recommendations

MarketPlace

is Open!

PARTNER GALLERY PARTNER GALLERY TOUR TOUR

•Form into your school teams•Visit all the charts and dialogue together on what you are noticing along the way

•Decide which recommendations you feel most passionate about, so begin to consider which ideas you will “vote for”•On each selected idea, cast your vote by placing a ‘dot’ (on the right hand column) using a marker pen (one dot per flip chart paper)

Convergence Leader & Members Convergence Leader & Members SelectionSelection

Self Volunteered

Team / Peer Nominated

Management Assigned

Action Team PlanningAction Team Planning

• Immediate thoughts

• Who else should be in our team?

• Resources needed

• High level 1st draft timeline

• What might stop us?

Debriefing the TWC/ OST Debriefing the TWC/ OST ExperienceExperience

What were your key insights / learning about…

- why and how we can do NE better

- the value and possible use of TWC/OST in school

ResourcesResources• Facilitators Network Singapore (FNS) – www.fns.sg (the community of

practice for facilitators in Singapore)

• Open Space:  http://www.openspaceworld.org/news/world-story

• To join the OST listserv and see what the folks are talking about there, go to: http://www.openspaceworld.org/oslist (note: this list generates a lot of emails/day…if that is a concern for you, then you can elect for the digest version)

•  http://www.theworldcafe.com  (café to go guide is a very comprehensive overview of TWC)

• World Cafe free subscription listserv: www.theworldcafecommunity.net(for people who practice with The World Café to ask questions, share ideas, challenges and, best of all, stories of their World Cafe experiences!)

Facilitator’s Quick Reference GuideFacilitator’s Quick Reference Guide

Sixteen Process Tools for Facilitators

1. Visioning2. Sequential Questioning3. Brainstorming4. Facilitative Listening5. Multi-Voting6. Gap Analysis7. Force-Field Analysis8. Root-Cause Analysis9. Decision Grids10. Troubleshooting11. Wandering Flip Charts12. Exit Surveys13. Survey Feedback14. Priority Setting15. Needs and Offers16. Systematic Problem

Solving

Managing the Flip Chart

1. Write exactly what is said

2. Ask permission to change words

3. Use complete phrases with Verbs

4. Talk & Write at the same time

5. Move around and Act live

6. Use dark-markers (e.g.

blue/black)

7. Paginate each flip chart

8. Display completed flip charts

9. Let group take over facilitation –

when appropriate

©Facilitators Network Singapore Pte Ltd 2005-2007 (http://www.fns.sg) email: admin@fns.sg

Information on this guide is adapted from

Facilitating With Ease! (©2005) by Ingrid Bens

Facilitation CorePractices

1. Staying Neutral2. Listening Actively3. Asking Questions4. Paraphrasing5. Synthesizing Ideas6. Staying on Track7. Giving & Receiving

Feedback8. Testing Assumptions9. Collecting Ideas 10. Providing

SummariesFacilitation is an egoless activity to make the group succeed and not

make the facilitator look really important or clever.

An effective facilitator will leave a group convinced that:“We did it ourselves!”

©Facilitators Network Singapore Pte Ltd 2005-2007 (http://www.fns.sg) email: admin@fns.sg

Six Questionin

g Formats

1. Fact-finding2. Feeling-

finding3. Tell-me-

more4. Best/Least5. Third-Party6. Magic Wand

Responding to Questions

1. Stay Neutral

2. Redirect

3. Defer or Park it

4. AnswerLanguage of

Facilitation

1. Paraphrasing

2. Describing Feelings

3. Reporting Behaviour

4. Perception Checking

Rules of Wordings

1. Use their Words

2. Ask permission to change words

Social commentary by students

Recommendation 3:

Teacher ownership, ground-up initiatives,

innovation, experimentation

Recommendation 6:

Space to explore different perspectives

Recommendation 9:

Review SS syllabus

Recommendation 8:

Create different experiences

Recommendation 7:

Enhance skills for active citizenry

Recommendation 13:

Strengthen links with community

Tier 2 Tier 2 school-based workshopsschool-based workshops

• Objectives

• Programme

• Resources available

• Feedback to NEB

Tea Break &

Prelim Action Planning for Tier 2

Tier 2 Tier 2 school-based workshopsschool-based workshops

Q & AQ & A

Does this workshop pass the “Head Heart Hands” test?

Please complete the feedback forms Please complete the feedback forms and leave them on the table outside and leave them on the table outside

before you leave. before you leave.

Thank youThank you!!