gibb, defensive communication.pdf
Post on 05-Dec-2015
245 Views
Preview:
TRANSCRIPT
€EEHHs+sI*;FErg
;EI+E:: E?EE;i;*g*ceaft4fio iEgd."EA>- Z.Z-';Fl.r5 c-i(x-d' o*x,tv h c uor.5t# r Esss E Ee I i€rs.= ; ^-l q*-P." 1-VAr=
t;iE:t g?;Ei?r;*
E}ff*EAEIIXff:i =;t{ *fi;tjt HJiEE;
€;AEEE EEt -3:xt ig;9ir&5:r.rit+Eq.,iE.+-B p - I l.p=i'- 3 s-
n ED Z;3 6 Fd U e.,d;8d d.s E;i n.iE EE !Ei 1
;:I5#aBIu,=:*t:gai i:ies iq s* i;;EfEE*ifiiHfEqiEi
iIIaE{Ei1EiIiEiIiIE
E I lEiEii ? ifilliiitIltEl ifi
s
Eiig{i : Iiflifi}iiti-*i$Bitglt u.;€a{giliEiiiBgE
Gr.
;
;-
l-='
U
ij
t\
's*.lc
?M
-*4.
;<
iY 4..
fr Rt-
.i r= !
++ ;-:C l":=u +&
h -1^*9.{. ,. +a !-xrs ca-
^ a;eT+
* :+iE t;Egt ii;3ifr 5ijEgH*EEiI eat* =ie;;
EE*5};? E5}i}$E€EE
E!EEEeB:;sEiiiEI{iiIEEEEgEi: rjiu $?t ;s ttiE*;: E;a
i EEI; g,;tEE,':;i!;= E
!{*ai€tEi=*=E*ai ,e;EE fig i;*l;*i *E=EEgt
iIt
i€EEtggi:iis* :a;iitiE EtEtEggE*i
B
+
i:i:
YF
*5r
'+
1{1r:;
tiirllr+1,nl.i
c,$
.HL
F.kss- (;PFsV.S o=s
B .!E'H .Efid !i-s
F e S€r: ? oEk ri!B €:
d^ :i5
.e. dsA r'FE]
4SH.tIottoI)e$o
rti
i1i'i'!r;
":
!!ij i
'4d it *5*=z€H S?. *Ao HS;=#5
= \J -.C+',
"r $a'!E=vJs -v x
*"I* E-bts(O;qi .d*
^
-:H
^.s( S#EHI ! 6A
v * F i U.i
tu?-ruE9o "S o'! \J -rJ
HNETsI€iF fiS:H -: = 9 s.E*{ ftds f,E o-- 3fici*b !!{.r r*'X',"t -E
.qnE€ E;r + au9ee xs r= 'A h X ni*t H&E^* ., xl-l YJ-!? $(,: i !.vr:cc ^- f_ ;:'^:-'ai ^^EEE6B!-.,iasv-;-a!e..k'.1'9;Hj'xia?l ,l
: \l ;*H.=.S *i O*
EE*g
{EEE'g,*'EEtEIiiiiIIEiiE{?itI'EiIE$E;SHf
EaEuiE[E$EgiEtlgs;js EE [E$E{gigig
E ff iliigili{ligEii{I}E:rrt
s #EEEEeg rIEc
a
iiilsj*i!,?iiii
EiElI
iIiEj- HEliiiiiitiIigtgii*
* EEi *Eggiii11't rtttij
rx;Et*:ii te€EEB EEllf?a
r;€EE E:at E;E€; H gE:
s-qE H.851
E*iEExE;
iii$€$i
ai*an iiaaalt lttr!$l1ili}, $ !3}g{!
s :rtE$aEEsq Er $HE{gi3'i;{ € I e ;i $
s 3gE IE[+x iE'EEstF;*?AEf
.ll,;
it!
iii:
i+!
iiil
oo-Cho ;
H.r S.io "d
fiH.tJ H (Jtr9!:35UOE* $x/1i'6&>A $.EE *Uv a cD6rb'<f{*tr * Fi
oo 6 S^r E S6t t? Ho) !i
5FE-'Hcd F(3 i!o -o i:
5 E .;p.-.o6.}H>..n !-=
=^< frS 3o(J yE oot:-t ' >FZ;d.4
,=F\ r,an - OE/a4 q----
'iUE9HH.:.;iu5* 5F, 6<7 *.
J{iffiE U IggigiEIiIiii EIiiEil ggEr{€; Bj
gfrs ggg!3jI E1gI!;;g;f;E{+
i*i5i
Eg E
;liIEii EIiEffii$EiiEi IiEBi
s!;$3ft;gf;lEI{Iirr;s*lE*.rjE
E H;€$F n€r aEsE $EEii{BJEEEi
l*,|'j
{*t
'.'
:rr'i
isi,lliir
$5l$fisEil*gii;E$f$E3€+-[E H
siJgEFI{i?iEiiEiE-fffiEt{EE;
*Ei s iiilsii*gittlEIigr*gE$ iliIii,
top related