gavin henrick.pdf

Gavin HenrickCommunity Projects Manager

the world’s open source

learning platform

#mootieuk16@ghenrick

A look at

competencies and

Moodle

A Competency is the ability of to

do a specific task correctly.

Competencies are often further

defined as a set of behaviours that

enable the identification,

development and assessment of

the behaviours and competency in

an individual.

• Key competencies for sales

reps – CPSA

• ICE Competencies models

• RCSI Masters of Pharmacy

Select via Mobile App

Over to you

Key competencies for sales

representatives

Example Framework

cpsa.com 2003

Key Competencies for Sales Reps

I. Account Management

II. Business Acumen

III. Communication

IV. Consultative Selling Skills

V. Knowledge Management

VI. Customer Value Creation

VII. Local Area/Regional Marketing

VIII. Product & Technical Knowledge

IX. Relationship Building ….

the world’s open source learning platform

Key Competencies for Sales Reps 2

• Account Management

• Develop Account Plan

• Connect And Navigate

• Build The “Value Case”

• Implement and Operationalize

• Develop Account Plan

• Build Account Profile

• Complete Sales Opportunity Analysis

• Develop Your Sales Strategy

• Develop Sales Tactics

• Build Account Profile

• Identify business drivers (vision, key strategies, objectives,

including e-business strategy)

• Research account history

• Complete a win/loss analysis

• Review the organization chart

• Complete stakeholder analysis and analysis of key

relationships …

ICE Core Competencies

Intercontinental

Exchange's

competencies

ICE Core Competencies - Teamwork

• Offers assistance to colleagues; is widely regarded and respected

as someone to go to for help

• Collaborates and interacts without regard to title, level or position

• Fosters friendly and cooperative relationships

• Shares knowledge and mentors staff; works to develop others’

knowledge as well as own

• Gives and shares credit as appropriate

• Contributes to recruiting and training efforts of others, including

candidate referrals, job interviews and mentoring

ICE – Functional Competencies

• Operations

• Sales and Marketing

• Technology

• Business Support

• Product Development

ICE – Product Development

Technical Knowledge

Productivity and Quality

Design and Innovation

ICE - Product - Design

Design and Innovation

• Creates achievable goals on all levels including functionality,

scalability, performance, quality and simplicity

• With limited direction and input, effectively designs

completely new solutions where nothing existed prior

• Looks to improve and integrate existing solutions and to

develop new and creative solutions

• Identifies and effectively applies emerging technologies

RCSI Masters in Pharmacy

An example of self and tutor

assessed competencies

PSI Core Competency Framework

The Structure of the Framework

Domain 1 – Professional Practice

Domain 2 – Personal Skills

Domain 3 – Supply of Medicines

Domain 4 – Safe and Rational Use of Medicines

Domain 5 – Public Health

Domain 6 – Organisation and Management Skills

1.1 Practises patient-centred care

1.1.1 Demonstrates a patient-centred approach to practice

1.1.2 Ensures patient safety and quality are at the centre of the

pharmacy practice

1.1.3 Educates and empowers the patient to manage their own

health and medicines

1.1.4 Acts as a patient advocate to ensure that patient care is

not jeopardised

Rating System

Mark Ranking Definition Range

n/a CannotNot applicable in this training

establishmentn/a

1 Rarely

Very rarely meets the standard expected.

No logical thought process appears to

2 Sometimes Much more haphazard than "mostly" 21-50%

3 MostlyImplies standard practice with occasional

lapses51-84%

4 ConsistentlyDemonstrates the expected standard

practice with very rare lapses

Compass Activity - Assessment

Compass Activity – Visual Report

Compass Activity – Final Report

What about Moodle?

Outcomes

Moodle outcomes

Can be set at site, or course level

Can be assigned to an activity for grading

Graded using a scale

Can import/export in bulk

Moodle Docs https://docs.moodle.org/30/en/Outcomes

Outcomes in a course

Outcomes in Gradebook

Outcomes Report

Outcomes - Grading

Competency based learning – 101C

ork Multiple

levels possible

Can bulk upload

Define templates

Assign competencies to plan

ers Users can

add evidence

Can allocate competencies to evidence

Competency Based Education

Questions and Feedback

gavin henrick.pdf

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