employee motivation webinar 3 10 10
Post on 15-Jul-2015
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Employee Motivation:
tapping into the power of engagement
Kurt Nelson
e: kurt@lanterngroup.com
p: 612-396-6392
Twitter: whatmotivates
Why do some people climb
mountains?
While others run?
And some people just sit?
And why do billions of people go to
work each day?
Motivation
Technically Motivation is…
Motive + Action
But I prefer this…
But why is motivation so
challenging?
TIME OUT
.5 Challenges of Motivating Employees
Challenges of Motivating Employees
FOCUS
1
Challenges of Motivating Employees
PERSONALITIES
2
Challenges of Motivating Employees
COMMUNICATION
3
Challenges of Motivating Employees
LEADERSHIP
4
Challenges of Motivating Employees
EXPECTATIONS
5
Challenges of Motivating Employees
COSTS
6
Challenges of Motivating Employees
ENVIRONMENT
7
Challenges of Motivating Employees
EMOTIONS
7.5
1. Focus 5. Expectations
2. Personalities
7. Environment
4. Communication
6. Costs
3. Leadership
.5
7.5 Emotion
Challenges of Motivating
Employees
Overcome the Challenges
Introducing a Cool Theory
The Four Drive Model
of Employee Motivation
Bond & Belong
Comprehend
& ChallengeDefine &
Defend
Acquire & Achieve
Lawrence & Nohria,
2002
• Recognize or provide incentives for your employees in a customized manner (one
size does not fit all)
• Ensure recognition is timely and focuses on achievements
• Reward your employees with appropriate and individualized tools, (i.e. a $20 gas
card would not be a motivator for someone that telecommutes)
• Make recognition a priority utilizing formal and informal methods – ensure you do
this on a regular basis
• Get creative, some of the best recognition is low cost but high in creativity
• Creative Resource: 1001 Ways to Reward Employees, Bob Nelson PhD
Things you can do…
Acquire & Achieve
We all have a drive to
Acquire & Achieve
money, things, prestige,
power…
Bond & Belong
We also want to Bond
with others – and
Belong
• Create and support opportunities for employees to connect on a personal level, i.e.
potluck lunches, business book clubs, work softball teams, bowling leagues, etc
• Develop formal job sharing/rotation where peers learn other jobs on team
• Understand that there is a human need to connect with others, remember to
balance the perspective of employees ‘goofing off’
• Organize a share and tell day, where employees get together and share what they
do within the company and how their job fits into the bigger picture
• Resource: http://www.thiagi.com
Things you can do…
Comprehend
& Challenge
• Provide challenging work assignments that allow your employees to grow
• Create opportunities for your employees to cross train into other areas of the
company that they might be interested in learning
• Share fun/interesting magazines or journals with your employees, highlight
interesting articles and then have them pass along to the next person
• Set achievable but realistic stretch goals – have a goal setting meeting with
employees
• Resource: Work Motivation: History, Theory, Research and Practice by Gary
Lathum
Things you can do…
We strive to
COMPREHEND our
world and feel
CHALLENGED
• Provide time off / company time for charitable work
• Ensure you have a clear Mission
• Be transparent with information, this will foster an environment of trust and pride
• Actions speak louder than words, have your employees back, believe in them
• Ask for testimonials from customers have them share their experience with your
company and then share those with your employees
• Resource: Driven HBR Article @ http://hbswk.hbs.edu/item/2543.html
Things you can do…
Define &
Defend
And we need to DEFINE
and DEFEND those
things and ideas we
BELIEVE IN
But, so what?
Great!
Because it…
Increases
Effort
Aids
Retention
Enhances
Engagement
Drives
Revenue
Saves
$$$
And we’ve only
touched the
tip of the…
To learn more…
Great articles on our Blog:
http://thelanterngroup.wordpress.com
Follow on Twitter:
@whatmotivates
On the Web: www.lanterngroup.com
Kurt Nelson
e: kurt@lanterngroup.com
p: 612-396-6392
Thank You
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