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Employee Motivation: tapping into the power of engagement Kurt Nelson e: [email protected] p: 612-396-6392 Twitter: whatmotivates

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Page 1: Employee Motivation Webinar 3 10 10

Employee Motivation:

tapping into the power of engagement

Kurt Nelson

e: [email protected]

p: 612-396-6392

Twitter: whatmotivates

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Why do some people climb

mountains?

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While others run?

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And some people just sit?

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And why do billions of people go to

work each day?

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Motivation

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Technically Motivation is…

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Motive + Action

But I prefer this…

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But why is motivation so

challenging?

TIME OUT

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.5 Challenges of Motivating Employees

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Challenges of Motivating Employees

FOCUS

1

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Challenges of Motivating Employees

PERSONALITIES

2

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Challenges of Motivating Employees

COMMUNICATION

3

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Challenges of Motivating Employees

LEADERSHIP

4

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Challenges of Motivating Employees

EXPECTATIONS

5

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Challenges of Motivating Employees

COSTS

6

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Challenges of Motivating Employees

ENVIRONMENT

7

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Challenges of Motivating Employees

EMOTIONS

7.5

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1. Focus 5. Expectations

2. Personalities

7. Environment

4. Communication

6. Costs

3. Leadership

.5

7.5 Emotion

Challenges of Motivating

Employees

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Overcome the Challenges

Introducing a Cool Theory

The Four Drive Model

of Employee Motivation

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Bond & Belong

Comprehend

& ChallengeDefine &

Defend

Acquire & Achieve

Lawrence & Nohria,

2002

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• Recognize or provide incentives for your employees in a customized manner (one

size does not fit all)

• Ensure recognition is timely and focuses on achievements

• Reward your employees with appropriate and individualized tools, (i.e. a $20 gas

card would not be a motivator for someone that telecommutes)

• Make recognition a priority utilizing formal and informal methods – ensure you do

this on a regular basis

• Get creative, some of the best recognition is low cost but high in creativity

• Creative Resource: 1001 Ways to Reward Employees, Bob Nelson PhD

Things you can do…

Acquire & Achieve

We all have a drive to

Acquire & Achieve

money, things, prestige,

power…

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Bond & Belong

We also want to Bond

with others – and

Belong

• Create and support opportunities for employees to connect on a personal level, i.e.

potluck lunches, business book clubs, work softball teams, bowling leagues, etc

• Develop formal job sharing/rotation where peers learn other jobs on team

• Understand that there is a human need to connect with others, remember to

balance the perspective of employees ‘goofing off’

• Organize a share and tell day, where employees get together and share what they

do within the company and how their job fits into the bigger picture

• Resource: http://www.thiagi.com

Things you can do…

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Comprehend

& Challenge

• Provide challenging work assignments that allow your employees to grow

• Create opportunities for your employees to cross train into other areas of the

company that they might be interested in learning

• Share fun/interesting magazines or journals with your employees, highlight

interesting articles and then have them pass along to the next person

• Set achievable but realistic stretch goals – have a goal setting meeting with

employees

• Resource: Work Motivation: History, Theory, Research and Practice by Gary

Lathum

Things you can do…

We strive to

COMPREHEND our

world and feel

CHALLENGED

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• Provide time off / company time for charitable work

• Ensure you have a clear Mission

• Be transparent with information, this will foster an environment of trust and pride

• Actions speak louder than words, have your employees back, believe in them

• Ask for testimonials from customers have them share their experience with your

company and then share those with your employees

• Resource: Driven HBR Article @ http://hbswk.hbs.edu/item/2543.html

Things you can do…

Define &

Defend

And we need to DEFINE

and DEFEND those

things and ideas we

BELIEVE IN

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But, so what?

Great!

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Because it…

Increases

Effort

Aids

Retention

Enhances

Engagement

Drives

Revenue

Saves

$$$

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And we’ve only

touched the

tip of the…

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To learn more…

Great articles on our Blog:

http://thelanterngroup.wordpress.com

Follow on Twitter:

@whatmotivates

On the Web: www.lanterngroup.com

Kurt Nelson

e: [email protected]

p: 612-396-6392

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Thank You