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SWHAUC
Elgin roadworks.org
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This morning…
• Quick roadworks.org update
• Traffic Management App Demo
• Signage App Demo
• Added Value Comms App Demo
• News
• Questions
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roadworks.org –– 3 Products
Comms Management
App
Improve the communication of
roadworks and service disruptions
roadworks.org map
Embed works coordination and survey quality mapping at
the heard of streetworks operations
Traffic Management
App
Transform the efficiency of traffic
management planning and TTROs
Reduce costs
Improve stakeholder engagement
Drive operational performance
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roadworks.org website
• National map of current and planned roadworks, comprehensive and authoritative. #1 hit for a
Google search on “roadworks” – used by 170 LAs
Traffic Management App
• Publish road closures, diversion routes , etc on roadworks.org – used by 52 LAs
• Significant cost savings through seamless generation of TTROs and other process efficiencies
Signage App
• Produce temporary traffic control diagrams and event management schemes for highway
authority approval – used by several large utilities. Being trialled across SE of England.
• Significant direct cost savings (reduce reliance on external preparation of plans).
Comms Management App
• Content management system to enhance the statutory noticing information displayed on
roadworks.org– used by several utilities and LAs
• Improve public self-service, reduce call centre workload
roadworks.org Apps
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A NATIONAL ROADWORKS DATABASE
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roadworks.org update
Coverage
• 169 of 178 local highway
authorities
• Transport for London
• Transport for Greater
Manchester
• Highways Agency
• Traffic Wales
• Traffic Scotland
• Utilities direct
(Network Rail, Wales &
West, Northern Powergrid,
National Grid Gas)
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ROADWORKS.ORG
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• Informing the public & enabling cross
boundary coordination
• Smart phone compatible with free to
view data (winter gritting routes,
variable message signs etc.)
• roadworks.org map embedded into
>50 websites including media outlets
• Syndication of information to local
media (Island Echo, etc) and sat nav
providers (Google, etc)
roadworks.org website
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Growth in enquiries 2014-15
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Growing footprint
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25% on mobile platforms 702,000 individual visitors 25% search planned works
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Embedded in websites
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Achieved by embedding...
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Achieved by embedding...
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roadworks.org Update
Design improvements
• Better pop-ups
• Making sense of lots of data
UTMC integration
• Jam cams
• VMS
• Car park availability
• Incidents
• HE NTIS feed
• Cloud Amber
• Siemens
• INRIX
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roadworks.org Update
DCLG trial
• Public consultations for
permanent TROs
Travel Portal
• Localised “landing page” for
roadworks.org
• Route-based view of traffic
disruptions
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roadworks.org Pro
“Operational” view of roadworks.org
• User self-registration
• Username/password access
• MasterMap
• Operational data layers
• Advanced search tools
• Works footprint geometry
• Data upload self-service
• Historic roadworks / TM data
• Buried assets enquiries
…
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Embedded via API in applications & services
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Value propositions to you….
Improve stakeholder engagement
Drive operational
performance
Reduce costs
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TRAFFIC MANAGEMENT (WITH) SIGNAGE APP
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The next challenge: traffic disruptions
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20th Century solution
… and yet we still have this …
Not all roads have these …
… but many drivers have these …
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• Enables officers to plan and publish road closures
and other disruptions with a few clicks of the mouse
• Instantly inform the public via the web and sat-nav
devices, influencing real driver behaviour
• Coordination and workflow efficiency. Time saving
reported at > 9 hours per TTRO (Ringway /
Hertfordshire CC)
Traffic Management App
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• Roughly 50% of Utility works require some form of traffic management
• Increasingly Permit Scheme authorities require a TM plan for all activities
• External providers charge at least £100 per plan – even for simple ones
• Inefficient processes for Permits and TTROs result in delays and FPNs
Traffic Management
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• Internal works promoters can produce simple, effective traffic management plans
in-house at a fraction of the cost
• Permit/Notices and TTRO applications can be streamlined with minimal hand-
offs and digital submission between works promoters (SU’s too) and the street
works team
• Eliminate the cost of outsourcing plans for 80% of works (Utility B’s estimate)
Traffic Management
Submit to Highway Authority
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Signage App
• Easy to use tool to create basic signage and traffic control plans
• Cuts out external costs, inefficient paper based processes and the errors that often arise from multiple hand-offs
• Simple Google Maps interface combined with Ordnance Survey detail
OS Mastermap
Google Streetview
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Improving the workflow
TTRO application
TTRO granted
Create TM Plan
Check Publish via roadworks.org
roadworks.org
Google Maps
Sat navs
Local media websites
Utility Highway Authority Road users
Signage App for Utilities
Joining up the TTRO application process
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Process of App for a Works Promoter
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Step 1: - Identify the works location (plot new or associate with EToN) - Coordinate and check for clashes with roadworks.org map layers
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Process of App for a Works Promoter
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-The Signage App also includes OS MasterMap for address point detail planning (seamless Zoom from Google Maps to OS MasterMap)
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Process of App for a Works Promoter
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Step 2: - Plot the traffic management disruptions (road closure and diversion). - Add the relevant Chapter 8 signs, use the measuring tools and refer to the in line help (Red Book & Pink Book).
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Process of App for a Works Promoter
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Step 3: - Submit Plan to Highway Authority or other internal/interested parties. - Automatically picks up Highway Authority/Email addresses (submit to trial set up) - Create template driven documents and emails (save & view)
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Process of App for a Works Promoter
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Step 3: Example of a template driven document – Signage Plan
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Process of App for a Works Promoter
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Search & Edit: View all saved plans in the Search & Edit – view, edit and copy plans Review Plan Submissions (dashboard) - check the status of a plan or TTRO application Comment functionality – have a dialogue with the Highway Authority (or other interested parties over feedback etc)
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Process of App for Highway Authority
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Plan Submissions: If the Traffic Management Plan (and or TTRO) is submitted to a Highway Authority, they also have a ‘Plan Submissions’ dashboard and can review the plan – accepting, rejecting and giving comments. Plans can be grants, accepted, pending or rejected, improving communication between Utilities and Highway Authorities, ensuring the applications reach the right people every time!
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Process of App for Highway Authority
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Accept or reject and view the audit log of changes. Highway Authority can very quickly publish the information (not including the signs)
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ADDING VALUE COMMUNICATIONS MANAGEMENT APP
“How can we make Streetworks
information more friendly to the
public?”
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Stakeholder Engagement
Comms Management App
• Embed customised map on your website “In your area” (see WWU
example). Toggle view – own works or all works
• Content management system for your roadworks: replace
“engineering speak” EToN information with plain English
• Customise the message for each category of work (Repex,
connections, etc)
• Publish emergency works and service outages with real-time
updates, show which households are affected
• Link to comms collateral such as residents’ letters & videos. send
updates via Twitter and Facebook. Generate QR codes
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Keeping customers informed
• 3 month trial - 50% North London Gas Mains Replacement works
• Displaying QR code signs to encourage customers to scan for info
• 3 month trial • Circa 2000 QR
code hits over 285 jobs
• Customer
satisfaction increased, challenging to link directly to trial
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2014/15 12 months
Utility Enquiries
National Grid Gas 462,715
SGN 251,893
Western Power Distribution 284,706
UK Power Networks 207,046
Wales & West 128,042
SW Enquiries on roadworks.org
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Other developments
EToN App
• Integration of roadworks.org Google Map + MasterMap
• Migration to AWS + improved menu
• Late 2015
Integration with Symology
• 2-way interface to synchronise TM data across both systems
• Feb 2016
Integration with INRIX
• INRIX live incidents on roadworks.org public view
• INRIX live traffic on roadworks.org Apps and Pro
• Late November!
Sat Navs
• Ongoing discussion with Google and TomTom
Events
• RideLondon
• Tour de France
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QUESTIONS
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Further information
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Further information:
www.elgin.org.uk
info@elgin.org.uk
Rachael Walsh
Rachael.walsh@elgin.org.uk
0151 336 4102 (office)
www.elgin.org.uk
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Product development
• Why Agile?
• Continuous development
Releasing new features & testing
• 2-week release cycle
• Communication of releases
Improvements in the pipeline
• Comprehensive test coverage
• Automated testing
• Commitment to continuous improvement
Product development
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