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Elgin roadworks.org

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This morning…

• Quick roadworks.org update

• Traffic Management App Demo

• Signage App Demo

• Added Value Comms App Demo

• News

• Questions

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roadworks.org –– 3 Products

Comms Management

App

Improve the communication of

roadworks and service disruptions

roadworks.org map

Embed works coordination and survey quality mapping at

the heard of streetworks operations

Traffic Management

App

Transform the efficiency of traffic

management planning and TTROs

Reduce costs

Improve stakeholder engagement

Drive operational performance

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roadworks.org website

• National map of current and planned roadworks, comprehensive and authoritative. #1 hit for a

Google search on “roadworks” – used by 170 LAs

Traffic Management App

• Publish road closures, diversion routes , etc on roadworks.org – used by 52 LAs

• Significant cost savings through seamless generation of TTROs and other process efficiencies

Signage App

• Produce temporary traffic control diagrams and event management schemes for highway

authority approval – used by several large utilities. Being trialled across SE of England.

• Significant direct cost savings (reduce reliance on external preparation of plans).

Comms Management App

• Content management system to enhance the statutory noticing information displayed on

roadworks.org– used by several utilities and LAs

• Improve public self-service, reduce call centre workload

roadworks.org Apps

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A NATIONAL ROADWORKS DATABASE

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roadworks.org update

Coverage

• 169 of 178 local highway

authorities

• Transport for London

• Transport for Greater

Manchester

• Highways Agency

• Traffic Wales

• Traffic Scotland

• Utilities direct

(Network Rail, Wales &

West, Northern Powergrid,

National Grid Gas)

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ROADWORKS.ORG

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• Informing the public & enabling cross

boundary coordination

• Smart phone compatible with free to

view data (winter gritting routes,

variable message signs etc.)

• roadworks.org map embedded into

>50 websites including media outlets

• Syndication of information to local

media (Island Echo, etc) and sat nav

providers (Google, etc)

roadworks.org website

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Growth in enquiries 2014-15

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Growing footprint

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25% on mobile platforms 702,000 individual visitors 25% search planned works

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Embedded in websites

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Achieved by embedding...

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Achieved by embedding...

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roadworks.org Update

Design improvements

• Better pop-ups

• Making sense of lots of data

UTMC integration

• Jam cams

• VMS

• Car park availability

• Incidents

• HE NTIS feed

• Cloud Amber

• Siemens

• INRIX

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roadworks.org Update

DCLG trial

• Public consultations for

permanent TROs

Travel Portal

• Localised “landing page” for

roadworks.org

• Route-based view of traffic

disruptions

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roadworks.org Pro

“Operational” view of roadworks.org

• User self-registration

• Username/password access

• MasterMap

• Operational data layers

• Advanced search tools

• Works footprint geometry

• Data upload self-service

• Historic roadworks / TM data

• Buried assets enquiries

…

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Embedded via API in applications & services

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Value propositions to you….

Improve stakeholder engagement

Drive operational

performance

Reduce costs

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TRAFFIC MANAGEMENT (WITH) SIGNAGE APP

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The next challenge: traffic disruptions

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20th Century solution

… and yet we still have this …

Not all roads have these …

… but many drivers have these …

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• Enables officers to plan and publish road closures

and other disruptions with a few clicks of the mouse

• Instantly inform the public via the web and sat-nav

devices, influencing real driver behaviour

• Coordination and workflow efficiency. Time saving

reported at > 9 hours per TTRO (Ringway /

Hertfordshire CC)

Traffic Management App

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• Roughly 50% of Utility works require some form of traffic management

• Increasingly Permit Scheme authorities require a TM plan for all activities

• External providers charge at least £100 per plan – even for simple ones

• Inefficient processes for Permits and TTROs result in delays and FPNs

Traffic Management

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• Internal works promoters can produce simple, effective traffic management plans

in-house at a fraction of the cost

• Permit/Notices and TTRO applications can be streamlined with minimal hand-

offs and digital submission between works promoters (SU’s too) and the street

works team

• Eliminate the cost of outsourcing plans for 80% of works (Utility B’s estimate)

Traffic Management

Submit to Highway Authority

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Signage App

• Easy to use tool to create basic signage and traffic control plans

• Cuts out external costs, inefficient paper based processes and the errors that often arise from multiple hand-offs

• Simple Google Maps interface combined with Ordnance Survey detail

OS Mastermap

Google Streetview

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Improving the workflow

TTRO application

TTRO granted

Create TM Plan

Check Publish via roadworks.org

roadworks.org

Google Maps

Sat navs

Local media websites

Utility Highway Authority Road users

Signage App for Utilities

Joining up the TTRO application process

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Process of App for a Works Promoter

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Step 1: - Identify the works location (plot new or associate with EToN) - Coordinate and check for clashes with roadworks.org map layers

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Process of App for a Works Promoter

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-The Signage App also includes OS MasterMap for address point detail planning (seamless Zoom from Google Maps to OS MasterMap)

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Process of App for a Works Promoter

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Step 2: - Plot the traffic management disruptions (road closure and diversion). - Add the relevant Chapter 8 signs, use the measuring tools and refer to the in line help (Red Book & Pink Book).

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Process of App for a Works Promoter

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Step 3: - Submit Plan to Highway Authority or other internal/interested parties. - Automatically picks up Highway Authority/Email addresses (submit to trial set up) - Create template driven documents and emails (save & view)

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Process of App for a Works Promoter

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Step 3: Example of a template driven document – Signage Plan

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Process of App for a Works Promoter

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Search & Edit: View all saved plans in the Search & Edit – view, edit and copy plans Review Plan Submissions (dashboard) - check the status of a plan or TTRO application Comment functionality – have a dialogue with the Highway Authority (or other interested parties over feedback etc)

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Process of App for Highway Authority

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Plan Submissions: If the Traffic Management Plan (and or TTRO) is submitted to a Highway Authority, they also have a ‘Plan Submissions’ dashboard and can review the plan – accepting, rejecting and giving comments. Plans can be grants, accepted, pending or rejected, improving communication between Utilities and Highway Authorities, ensuring the applications reach the right people every time!

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Process of App for Highway Authority

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Accept or reject and view the audit log of changes. Highway Authority can very quickly publish the information (not including the signs)

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ADDING VALUE COMMUNICATIONS MANAGEMENT APP

“How can we make Streetworks

information more friendly to the

public?”

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Stakeholder Engagement

Comms Management App

• Embed customised map on your website “In your area” (see WWU

example). Toggle view – own works or all works

• Content management system for your roadworks: replace

“engineering speak” EToN information with plain English

• Customise the message for each category of work (Repex,

connections, etc)

• Publish emergency works and service outages with real-time

updates, show which households are affected

• Link to comms collateral such as residents’ letters & videos. send

updates via Twitter and Facebook. Generate QR codes

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Keeping customers informed

• 3 month trial - 50% North London Gas Mains Replacement works

• Displaying QR code signs to encourage customers to scan for info

• 3 month trial • Circa 2000 QR

code hits over 285 jobs

• Customer

satisfaction increased, challenging to link directly to trial

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2014/15 12 months

Utility Enquiries

National Grid Gas 462,715

SGN 251,893

Western Power Distribution 284,706

UK Power Networks 207,046

Wales & West 128,042

SW Enquiries on roadworks.org

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Other developments

EToN App

• Integration of roadworks.org Google Map + MasterMap

• Migration to AWS + improved menu

• Late 2015

Integration with Symology

• 2-way interface to synchronise TM data across both systems

• Feb 2016

Integration with INRIX

• INRIX live incidents on roadworks.org public view

• INRIX live traffic on roadworks.org Apps and Pro

• Late November!

Sat Navs

• Ongoing discussion with Google and TomTom

Events

• RideLondon

• Tour de France

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QUESTIONS

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Further information

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Further information:

www.elgin.org.uk

info@elgin.org.uk

Rachael Walsh

Rachael.walsh@elgin.org.uk

0151 336 4102 (office)

www.elgin.org.uk

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Product development

• Why Agile?

• Continuous development

Releasing new features & testing

• 2-week release cycle

• Communication of releases

Improvements in the pipeline

• Comprehensive test coverage

• Automated testing

• Commitment to continuous improvement

Product development

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