digital user experience at uncg libraries

Creating the Digital User Experience @UNCG Libraries

Beth Filar Williamsefwilli3@uncg.edu

Coordinator of Library Services for Online & Distance Learning

UNC Greensboro:one of the 17 campuses

University of North Carolina at Greensboro

Downtown Greensboro

Founded in 1891

UNCG University Libraries Main Library: Walter Clinton Jackson Library

Library Tower

UNCG University Libraries Branch Library: Harold Schiffman Music Library

Rosann Bazirjin (Dean of Libraries), David Perin (Provost), & Linda Brady (Chancellor)

Library Staff!

Irma Minerva

Ask Us @ UNCG Libraries

Promotional marketing video:http://youtu.be/lNsJLioWj-U

Libraries mission

statement:

Provide quality information services, systems, facilities and learning environments from which the University community will gather information and conduct research

Events

• University Libraries/LIS Lecture Series• University Libraries Undergraduate Research

Award• University Libraries International Visiting

Librarian Program• Promotion and Tenure Recognition• Staff Service Award• Game Night

Staff Service Award

University Libraries/LIS Lecture Series

University Libraries Undergraduate Research Award

Promotion & Tenure Recognition

Podcast, Video, or Blog events

http://irmasworldatuncg.blogspot.com/

Librarians as Leaders

• Local/state/national presentations & service• Scholarly publications• Tenure track faculty

– My work: http://bethfilarwilliams.wordpress.com/

Librarians as Leaders

• Assessments: http://uncg.libguides.com/libassessment– My survey to Distance Learners

• Liaison Program – I liaise to LIS Dept

Business Librarian’s Blog

Collections

• Books/ebooks• Journals (90% electronic)• Popular books, audio books, DVDs• Streaming videos & music• Digitized collections• Special collections/archives• Music library collections

Popular DVDs …………..and Audio Books

Streaming Film Subscriptionshttp://uncg.libguides.com/streamingfilms

• Ambrose Videos• Alexander Street Press

collections:– American History in Video– Counseling and Therapy in

Video– Dance in Video– Ethnographic Video Online– Opera in Video

– Theatre in Video• Films On Demand • EVIA Digital Archive Project • PBS Films (Via NC Live) • Shoah Foundation Visual History

Archive • SWANK’s Digital Campus

Priorities:• UNCG history• Women’s history• Performing Arts• Local & Regional history

Learning Spaces

Informal & Formal & Virtual Learning Spaces

Repurposing space

From stacks… …to learning spaces, (virtual) services

Collaboratories

Service Points

Schiffman (branch) Music Library

Serves School of Music Theatre and Dance

Scores, recordings and music materials

Jackson Library’s Checkout Desk

Tech Lending• Voice recorders• Cameras• Camcorders• Chargers• Calculator

laptops

iPads

Scanners

Self Service

Self Check out

Reference & Instructional Services

Instruction Librarian: Jenny Dale

Hodges Special Collections & University Archives• Manuscripts

• Rare Books• University

Archives

• Exhibits• Instruction• Digital

resources• Programs

Largest Cello Music Collection

• Scan with Photoshop (600 dpi photos; 300 dpi for printed/written … longest edge?)

• For test based - Acrobat for PDF & OCR; ABBYY for OCR

• Audio – save as WAVE, online as MP3

• TIFF master store; JPEG for access

• Using 5.27 TB of space!

• Scan for access – not preservation

• CONTENTdm $$ (for access, batch uploading, user community, works with OCLC/WMS

• Metadata – Qualified Dublin Core (w/ local fields)

• LC subject headings at collection (not item) level

....”obsolete technologies lab”?

Online Collections- Digitization(part of my department)

NEW!!! Digital Media Commons - Lower Level Jackson Library

Multimedia projectsPodcastsVideoPower PointDrawingsWeb pages

& Digital Literacy Skills

Open computer areas

Editing rooms

Consultation Rooms

Presentation Practice Room

Open group areas

Technologies

Electronic Resources & Information Technologies (ERIT) my department!

• Eresources• Desktop & Server support• Customized programs dev• Software selection• Distance education support• Digital projects• Database building,

management & custom front end• Library Website and

object orientated programing• Academic & faculty support• Etc…..

Coordinator of Library Services for Online & Distance Learning

Online Workshops

Library Tech Projects

1st mobile site on campus

Leaders in video for marketing, for tutorials, for recording key talks

IT Support Team

And Cheryl!

Servers!

Our Virtual Servers

Most hits on our site

Webinar and training in k-20 schools this fall

10 module dynamic research tutorial

Website/Mobile apps

Created & manage reservation systems for all campus roomsNCDOCKS = IR

My Library Resources

Hosting OJS: Open Journal Systems 2.2.4.0

An open source journal management & publishing software developed, supported, and freely distributed by the Public Knowledge Project under the GNU General Public License.

Instructional Tech Toolkit

Project created with LIS students, including a DILL student intern!

By Suzanne Angel

Questions?

Q & A

http://library.uncg.edu

Many photos courtesy of Doug Mokaren