digital innovation to achieve operational excellence in
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Digital Innovation to Achieve Operational Excellence in Healthcare Industry PERSI Medical Technology Webinar, 24-Apr-2021
Rizal Arryadi, CPIM, CSCP
Principal Solution Consultant
Oracle ASEAN
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.
Safe harbor slide
Copyright © 2021, Oracle and/or its affiliates. All rights reserved.2
Oracle Corporation highlights – innovation
▪ #1 provider of business software, with a broad portfolio of solutions for companies of all sizes
▪ Industry’s broadest and deepest suite of cloud applications
▪ #16 of 100 Top Global Brands
▪ More than $64B in R&D since 2004
▪ World’s first autonomous database
▪ More than 18,000 patents worldwide
▪ 38,000 developers and engineers
▪ 5 million registered members of the Oracle Developer Community
▪ 469 independent user communities in 97 countries representing more than 1 million members
Copyright © 2021, Oracle and/or its affiliates. All rights reserved.3
Healthcare is transforming
Pandemiceconomics
Rising per capita cost
(Population health 2.0)(Patient experience)
Evolving consumerism
Regulation and interoperability
Changing view of health
ClinicianSatisfaction
Digitaltransformation
Improving outcomes
Quadruple aim
Copyright © 2021, Oracle and/or its affiliates. All rights reserved.4
Value basedmodels
Virtualcare
Healthcare
Changing view of health• Holistic view of the patient (SDoH)
• Shift from sick care to well-care
• Precision medicine in clinical workflow
• Aging population and elder care
Reducing per capita cost• Value based, alternative payment models
• Care coordination
• Outpatient and home care
• Process improvement: supply chain, recalls, asset utilization, burnout, data overload
Evolving consumerism• AI enabled virtual care
• Care convenience
• Patient engagement
• Interoperability, security and privacy
Industry outlook 2025
Copyright © 2021, Oracle and/or its affiliates. All rights reserved.5
Individual behavior 40%
Genetics 30%
Medical care
Social and environmental factors 20%
10%
Non-clinical data
Clinical data
Social determinants of health (SDoH)
The Quadruple Aim
Patient experience
Per capita cost
Population health
Clinician satisfaction
Interoperability Security Privacy
6 Copyright © 2021 Oracle and/or its affiliates.
Covid-19 has forced health systems to reframe their strategies, but offers new opportunity
The impact of the pandemic on healthcare
Financial Stabilization and New Revenue Levers
• Loss of surgery and traditional inpatient revenue is having a massive impact. Healthcare will aggressively pursue new revenue streams to offset these shortfalls.
• Hospitals will have to monitor specific services lines and procedures carefully as they restore elective procedures, while simultaneously reforecasting budgets which have been rendered irrelevant by COVID-19 .
Increased Public Health Plan Enrollment
• Unemployment and aging populations will continue to drive public health plan enrollment worldwide (including Medicare), exacerbating an already complex and inefficient process.
Increased Public Health Surveillance
• CDC systems (Epi-X, ERHMS, CERC, etc.) for tracking epidemics and emergency preparedness will gain greater scrutiny.
Pandemic readiness
• Providers will need to develop strategies for management of staff, space, supplies and infection prevention protocols to reduce site transmissions.
Health Avatars & Advanced Telemedicine
• Capacity and access limitations will advance virtual care faster than anticipated.
• Video-based telehealth will evolve to using ML to detect patterns in accumulated vital sign data.
Care Coordination and Interoperability
• Even though interoperability deadlines are now up in the air, COVID-19 has exposed the need for aggregating, transferring and analyzing disparate patient data.
• Expectation will be to share test results across health systems as well as balance patients, clinicians and supplies across regions.
National Consortiums & Health Information Exchanges
• States competition for supplies has driven up cost and exposed massive inefficiencies of hospital Group Purchasing Organizations and supply chains.
• Buying groups at the federal and/or state level may follow along with a revamp of HIE.
One Platform | One Data Model | One User Experience | One Identity & Security Model
Oracle industry comprehensive capability footprint — Healthcare Provider
8 Copyright © 2021 Oracle and/or its affiliates.
Periodic Automatic Replenishment
Materials Bar Code Scanning
9
HOLDING BACK THE OPERATIONS
9
OUTDATED VERSION
NO EMERGING TECHNOLOGIES
NO REAL TIME VISIBILITY
OVERWHELMING UPGRADES & LIMITED
USABILITY
CONNECTIVITY, COLLABORATION
SCALABILITY, PERFORMANCE,
SECURITY
LACK OF SELF-SERVICE
APPLICATIONS
SILOED APPLICATIONS, NONSTREAMLINED BUSINESS PROCESS
Cloud technology is the KEY
Y1 Y2 Y3 Y4 Y5
Cloud vs On Premise Comparison
Cumulative Deployment Cost Chart
Cloud
On Premise
TraditionalOn Premise
Cloud Services
Licenses Bulk Perpetual Subscription
Software Maintenance 22 % -
InfrastructureServer, Storage, Back ups, DR, Network , Development Instances
Additional Costs-
SoftwareApplications, Database, Middleware, Operating System, Security Software
Additional Costs -
Human ResourcesImplementation Costs, Project Management Yes Rapid
Implementation
Data Center Management, InfrastructureManagementBack Up Management, Repairs
Yes -
Helpdesk, Analysts, Change Management Yes Yes
Change Request, and Upgrade Yes Low Cost
Hardware Support Fees 10-12 % -
Spending Mostly Capex Opex*Typical only. Actual comparison will need further assessment, and differ on case-by-case
Emerging Technologies Reshaping the Future of Healthcare
Confidential – © 2021 Oracle Restricted11
Robotic Process & Autonomous Applications
Patient Experience
Analytics
Supply Chain
HCM ERP
EPM
Blockchain
Big Data
IoT
Omics /PrecisionMedicine
PHI Security
AI/Machine Learning
Research
mHealth
Data Access Anywhere – Anytime,
Any Device
Agile Business Service AI Everywhere Data Ocean Cloud IoT & AI - Enchanted Devices
Cyber Physical (The Fourth Industrial Revolution) (AI
+VR + AR)
“You can have data without information, but you cannot have information without data.”
ComputeCloud Service
Backup Cloud Service
Cloud Infrastructure (Bare Metal)
IoTCloud Service
Oracle Mobile Cloud Service
DatabaseCloud Service
Storage Cloud Service
BlockchainCloud Service
IoT Asset Monitoring
Cloud
ChatbotCloud Service
Identify ManagementCloud Service
Exadata Cloud Service
ContainerCloud Service
Big DataCloud Service
Event HubCloud Service
Cloud atCustomer
Oracle Management
Cloud (Security)
CASB Cloud Service (Access Security
Broker)
12 Copyright © 2021 Oracle and/or its affiliates.
Achieving value
Integrated enterprise operations are a foundation to operational excellence
By selecting integrated solutions,
companies could save as much
as 39% of their software costs.
— Gartner/CIO Magazine
73%79%39%79% of organizations improved
collaboration among Finance,
Operations, HR & IT as a result of
moving to an integrated Cloud.
— MIT Technology
73% of HR and Finance leaders
improved business performance
from shared analytics between
Finance and HR.
— 3rd Party & Oracle
Perspective from Third-Party Analysts:
A unified platform for Healthcare
Oracle Cloud provides an innovative, future-ready, and a platform for operational excellence with end-to-end business operations including data-driven, scalable solutions for:
• Financial and Human Resource process optimization
• Supply Chain optimization
• Analytics and Enterprise Performance Management
• Financial Planning, budgeting, service-line profitability
• Growth, Expansion and M&A
• Workforce-planning
• Research and grants funding
• Industry specific applications and Interoperability
• Autonomous Database, Autonomous Cloud
INTERNET OF THINGS (IoT)
INTELLIGENTASSISTANT
AI & MACHINE LEARNING
BLOCKCHAIN
HUMAN CAPITAL MANAGEMENT
FINANCE
SUPPLY CHAIN MANAGEMENT
ENTERPRISE PERFORMANCE MANAGEMENT
CUSTOMEREXPERIENCE
BIG DATAANALYTICS
IDENTITY & SECURITY
AUTONOMOUSDATABASE/DW
HEALTHDATA
PLATFORMS
PANDEMICRESPONSE
SYSTEMS
HEALTHINSURANCE
APPLICATIONS
CLINICALRESEARCH
PROJECT & GRANTSMANAGEMENT
ORACLECLOUDINFRASTRUCTURE
13 Copyright © 2021 Oracle and/or its affiliates.
Simply Powerful Finance
Imagine if…
Your financial operations could:
• Easily connect data across applications into a single source of
financial truth.
• Connect people and coordinate work activities with collaborative
tools to reduce financial close times and increase reporting accuracy
and timeliness.
• Streamline and reduce human errors through process automation.
• Improve process quality, reduce response time, and lower costs for
better business efficiency and agility.
• Outperform intelligently with a 360-degree view of the business
delivering you the right data at the right time.
14 Copyright © 2021 Oracle and/or its affiliates.
FI N A N C I A L
C ON SOLI DA TI ON
A N D C LOSE
P ROJEC T
MAN AG EMEN T
P LA N N I N G
A N D BUDG ETI N G
RI SK MA N A G EMEN T
G EN ERA L
LEDG ER
A C C OUN TS P A YA BLE
REVEN UE
MA N A G EMEN TEXP EN SES
A C C OUN TS
REC EI VABLE
Optimize Smarter
Work Smarter
Automate SmarterPre-Populated Workflows, Touchless Transactions, Improved User-Experience
Recommended Actions, Policy and Compliance, Anomalies and Fraud
Continuous Close, Optimized Working Capital, Increased Strategic Focus
G RA N TS
Outperform with intelligence
Improve experience of patients, members, employees
Optimize business operations
EN TERP RI SE
DA TA
MA N A G EMEN T
N A RRA TI VE
REP ORTI N G
A C C OUN T
REC ON C I LI A TI ON
FI N A N C I A L
C ON SOLI DA TI ON
A N D C LOSE
TA X
REP ORTI N G
C ON N EC TED
P LA N N I N G
P ROFI TA BI L I TY
A N D C OST
MA N A G EMEN T
EN D - TO- EN D
WORKFORC E
P LA N N I N G
Simply Powerful Performance Management
Imagine if…
Your analysts and planners had the data and power to:
• Eliminate manual consolidation of spreadsheet based
annual staffing plans and department budgets and remove
performance reporting based on static, error-prone data.
• Focus on managing key performance indicators, cost reduction, and
traditional operational metrics.
• Proactively manage how resources are allocated in response to
changing healthcare market dynamics.
• Anticipate possible regulatory changes and financial impact.
• Model patient demand, community growth, new member growth, or
new health models and their revenue contribution.
15 Copyright © 2021 Oracle and/or its affiliates.
Shape business outcomes
Accelerate innovation
Improve profitability
I N VEN TORY
MA I N TEN A N C E
DEMA N D P LA N N I N GC ON TRA C TS
LOG I STI C S
REP LEN I SH MEN T
SUP P LI ER
MA N A G EMEN T
SUP P LY
P LA N N I N G
P ROC UREMEN T
SOURC I N G
SUP P LY C HAI N
C OLLA BORA TI ON
SUP P LI ER P ORTA L
Simply Powerful Supply Chain
Imagine If…
Your supply chain was patient-centric and optimized to:
• Manage the overall cost of care by ensuring that your suppliers were
on strategic sourcing contracts.
• Reduce and potentially eliminate Maverick Spending.
• Help reduce variability in how supplies are used while also reducing
supply hoarding and diversion but making sure that caregivers have
what they need to deliver optimal patient care.
• Ensure inventory levels are as lean as possible to reduce waste, cost,
and the impact on financials without impacting care.
16 Copyright © 2021 Oracle and/or its affiliates.
Simply Powerful HR
Imagine if…
Your employees had one powerful HR platform that can:
• Deliver superior employee experience by simply engaging the employee on an interface of their choice.
• Optimize time and effort for HR processes by simply connecting all applications (Oracle & 3rd party) for better performance.
• Visualize HR data patterns to simply discover the actionable insights to make informed decisions.
• And finally, simply deliver new applications to address unique needs and improve productivity.
17 Copyright © 2021 Oracle and/or its affiliates.
Simply discover
Simply deliver
Simply connect
Simply engage
C OMP EN SATI ON
G LOBA L H R
TI ME A N D LA BOR
P A YROLL
W ORK LI FE
TA LEN T
MA N A G EMEN T
LEARN I N G
HR HELP DESK
H EA LTH
A N D SA FETY
A DVA N C ED
H C M C ON TROLS
REC RUI T I N G
A BSEN C ES
A N D BEN EFI TS
Oracle Cloud InfrastructureBest technology
Application Development
Container-native, server less, chatbots, blockchain, AI
Integration
Oracle and non-Oracle apps, both on-premises and in the Cloud
Analytics
Data ingest, reporting and analysis and visualization
Security
Layers of defense across apps, users, data, and infrastructure
Autonomous Database
Self-driving, self-repairing, self-securing, self-tuning
OracleCloud Services
Copyright © 2021, Oracle and/or its affiliates. All rights reserved.18
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