digital innovation to achieve operational excellence in

Digital Innovation to Achieve Operational Excellence in Healthcare Industry PERSI Medical Technology Webinar, 24-Apr-2021

Rizal Arryadi, CPIM, CSCP

Principal Solution Consultant

Oracle ASEAN

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.

Safe harbor slide

Copyright © 2021, Oracle and/or its affiliates. All rights reserved.2

Oracle Corporation highlights – innovation

▪ #1 provider of business software, with a broad portfolio of solutions for companies of all sizes

▪ Industry’s broadest and deepest suite of cloud applications

▪ #16 of 100 Top Global Brands

▪ More than $64B in R&D since 2004

▪ World’s first autonomous database

▪ More than 18,000 patents worldwide

▪ 38,000 developers and engineers

▪ 5 million registered members of the Oracle Developer Community

▪ 469 independent user communities in 97 countries representing more than 1 million members


Healthcare is transforming

Pandemiceconomics

Rising per capita cost

(Population health 2.0)(Patient experience)

Evolving consumerism

Regulation and interoperability

Changing view of health

ClinicianSatisfaction

Digitaltransformation

Improving outcomes

Quadruple aim


Value basedmodels

Virtualcare

Healthcare

Changing view of health• Holistic view of the patient (SDoH)

• Shift from sick care to well-care

• Precision medicine in clinical workflow

• Aging population and elder care

Reducing per capita cost• Value based, alternative payment models

• Care coordination

• Outpatient and home care

• Process improvement: supply chain, recalls, asset utilization, burnout, data overload

Evolving consumerism• AI enabled virtual care

• Care convenience

• Patient engagement

• Interoperability, security and privacy

Industry outlook 2025


Individual behavior 40%

Genetics 30%

Medical care

Social and environmental factors 20%

10%

Non-clinical data

Clinical data

Social determinants of health (SDoH)

The Quadruple Aim

Patient experience

Per capita cost

Population health

Clinician satisfaction

Interoperability Security Privacy

6 Copyright © 2021 Oracle and/or its affiliates.

Covid-19 has forced health systems to reframe their strategies, but offers new opportunity

The impact of the pandemic on healthcare

Financial Stabilization and New Revenue Levers

• Loss of surgery and traditional inpatient revenue is having a massive impact. Healthcare will aggressively pursue new revenue streams to offset these shortfalls.

• Hospitals will have to monitor specific services lines and procedures carefully as they restore elective procedures, while simultaneously reforecasting budgets which have been rendered irrelevant by COVID-19 .

Increased Public Health Plan Enrollment

• Unemployment and aging populations will continue to drive public health plan enrollment worldwide (including Medicare), exacerbating an already complex and inefficient process.

Increased Public Health Surveillance

• CDC systems (Epi-X, ERHMS, CERC, etc.) for tracking epidemics and emergency preparedness will gain greater scrutiny.

Pandemic readiness

• Providers will need to develop strategies for management of staff, space, supplies and infection prevention protocols to reduce site transmissions.

Health Avatars & Advanced Telemedicine

• Capacity and access limitations will advance virtual care faster than anticipated.

• Video-based telehealth will evolve to using ML to detect patterns in accumulated vital sign data.

Care Coordination and Interoperability

• Even though interoperability deadlines are now up in the air, COVID-19 has exposed the need for aggregating, transferring and analyzing disparate patient data.

• Expectation will be to share test results across health systems as well as balance patients, clinicians and supplies across regions.

National Consortiums & Health Information Exchanges

• States competition for supplies has driven up cost and exposed massive inefficiencies of hospital Group Purchasing Organizations and supply chains.

• Buying groups at the federal and/or state level may follow along with a revamp of HIE.

Industry value map — Healthcare Provider

One Platform | One Data Model | One User Experience | One Identity & Security Model

Oracle industry comprehensive capability footprint — Healthcare Provider


Periodic Automatic Replenishment

Materials Bar Code Scanning

9

HOLDING BACK THE OPERATIONS

9

OUTDATED VERSION

NO EMERGING TECHNOLOGIES

NO REAL TIME VISIBILITY

OVERWHELMING UPGRADES & LIMITED

USABILITY

CONNECTIVITY, COLLABORATION

SCALABILITY, PERFORMANCE,

SECURITY

LACK OF SELF-SERVICE

APPLICATIONS

SILOED APPLICATIONS, NONSTREAMLINED BUSINESS PROCESS

Cloud technology is the KEY

Y1 Y2 Y3 Y4 Y5

Cloud vs On Premise Comparison

Cumulative Deployment Cost Chart

Cloud

On Premise

TraditionalOn Premise

Cloud Services

Licenses Bulk Perpetual Subscription

Software Maintenance 22 % -

InfrastructureServer, Storage, Back ups, DR, Network , Development Instances

Additional Costs-

SoftwareApplications, Database, Middleware, Operating System, Security Software

Additional Costs -

Human ResourcesImplementation Costs, Project Management Yes Rapid

Implementation

Data Center Management, InfrastructureManagementBack Up Management, Repairs

Yes -

Helpdesk, Analysts, Change Management Yes Yes

Change Request, and Upgrade Yes Low Cost

Hardware Support Fees 10-12 % -

Spending Mostly Capex Opex*Typical only. Actual comparison will need further assessment, and differ on case-by-case

Emerging Technologies Reshaping the Future of Healthcare

Confidential – © 2021 Oracle Restricted11

Robotic Process & Autonomous Applications

Patient Experience

Analytics

Supply Chain

HCM ERP

EPM

Blockchain

Big Data

IoT

Omics /PrecisionMedicine

PHI Security

AI/Machine Learning

Research

mHealth

Data Access Anywhere – Anytime,

Any Device

Agile Business Service AI Everywhere Data Ocean Cloud IoT & AI - Enchanted Devices

Cyber Physical (The Fourth Industrial Revolution) (AI

+VR + AR)

“You can have data without information, but you cannot have information without data.”

ComputeCloud Service

Backup Cloud Service

Cloud Infrastructure (Bare Metal)

IoTCloud Service

Oracle Mobile Cloud Service

DatabaseCloud Service

Storage Cloud Service

BlockchainCloud Service

IoT Asset Monitoring

Cloud

ChatbotCloud Service

Identify ManagementCloud Service

Exadata Cloud Service

ContainerCloud Service

Big DataCloud Service

Event HubCloud Service

Cloud atCustomer

Oracle Management

Cloud (Security)

CASB Cloud Service (Access Security

Broker)


Achieving value

Integrated enterprise operations are a foundation to operational excellence

By selecting integrated solutions,

companies could save as much

as 39% of their software costs.

— Gartner/CIO Magazine

73%79%39%79% of organizations improved

collaboration among Finance,

Operations, HR & IT as a result of

moving to an integrated Cloud.

— MIT Technology

73% of HR and Finance leaders

improved business performance

from shared analytics between

Finance and HR.

— 3rd Party & Oracle

Perspective from Third-Party Analysts:

A unified platform for Healthcare

Oracle Cloud provides an innovative, future-ready, and a platform for operational excellence with end-to-end business operations including data-driven, scalable solutions for:

• Financial and Human Resource process optimization

• Supply Chain optimization

• Analytics and Enterprise Performance Management

• Financial Planning, budgeting, service-line profitability

• Growth, Expansion and M&A

• Workforce-planning

• Research and grants funding

• Industry specific applications and Interoperability

• Autonomous Database, Autonomous Cloud

INTERNET OF THINGS (IoT)

INTELLIGENTASSISTANT

AI & MACHINE LEARNING

BLOCKCHAIN

HUMAN CAPITAL MANAGEMENT

FINANCE

SUPPLY CHAIN MANAGEMENT

ENTERPRISE PERFORMANCE MANAGEMENT

CUSTOMEREXPERIENCE

BIG DATAANALYTICS

IDENTITY & SECURITY

AUTONOMOUSDATABASE/DW

HEALTHDATA

PLATFORMS

PANDEMICRESPONSE

SYSTEMS

HEALTHINSURANCE

APPLICATIONS

CLINICALRESEARCH

PROJECT & GRANTSMANAGEMENT

ORACLECLOUDINFRASTRUCTURE


Simply Powerful Finance

Imagine if…

Your financial operations could:

• Easily connect data across applications into a single source of

financial truth.

• Connect people and coordinate work activities with collaborative

tools to reduce financial close times and increase reporting accuracy

and timeliness.

• Streamline and reduce human errors through process automation.

• Improve process quality, reduce response time, and lower costs for

better business efficiency and agility.

• Outperform intelligently with a 360-degree view of the business

delivering you the right data at the right time.


FI N A N C I A L

C ON SOLI DA TI ON

A N D C LOSE

P ROJEC T

MAN AG EMEN T

P LA N N I N G

A N D BUDG ETI N G

RI SK MA N A G EMEN T

G EN ERA L

LEDG ER

A C C OUN TS P A YA BLE

REVEN UE

MA N A G EMEN TEXP EN SES

A C C OUN TS

REC EI VABLE

Optimize Smarter

Work Smarter

Automate SmarterPre-Populated Workflows, Touchless Transactions, Improved User-Experience

Recommended Actions, Policy and Compliance, Anomalies and Fraud

Continuous Close, Optimized Working Capital, Increased Strategic Focus

G RA N TS

Outperform with intelligence

Improve experience of patients, members, employees

Optimize business operations

EN TERP RI SE

DA TA

MA N A G EMEN T

N A RRA TI VE

REP ORTI N G

A C C OUN T

REC ON C I LI A TI ON

FI N A N C I A L

C ON SOLI DA TI ON

A N D C LOSE

TA X

REP ORTI N G

C ON N EC TED

P LA N N I N G

P ROFI TA BI L I TY

A N D C OST

MA N A G EMEN T

EN D - TO- EN D

WORKFORC E

P LA N N I N G

Simply Powerful Performance Management

Imagine if…

Your analysts and planners had the data and power to:

• Eliminate manual consolidation of spreadsheet based

annual staffing plans and department budgets and remove

performance reporting based on static, error-prone data.

• Focus on managing key performance indicators, cost reduction, and

traditional operational metrics.

• Proactively manage how resources are allocated in response to

changing healthcare market dynamics.

• Anticipate possible regulatory changes and financial impact.

• Model patient demand, community growth, new member growth, or

new health models and their revenue contribution.


Shape business outcomes

Accelerate innovation

Improve profitability

I N VEN TORY

MA I N TEN A N C E

DEMA N D P LA N N I N GC ON TRA C TS

LOG I STI C S

REP LEN I SH MEN T

SUP P LI ER

MA N A G EMEN T

SUP P LY

P LA N N I N G

P ROC UREMEN T

SOURC I N G

SUP P LY C HAI N

C OLLA BORA TI ON

SUP P LI ER P ORTA L

Simply Powerful Supply Chain

Imagine If…

Your supply chain was patient-centric and optimized to:

• Manage the overall cost of care by ensuring that your suppliers were

on strategic sourcing contracts.

• Reduce and potentially eliminate Maverick Spending.

• Help reduce variability in how supplies are used while also reducing

supply hoarding and diversion but making sure that caregivers have

what they need to deliver optimal patient care.

• Ensure inventory levels are as lean as possible to reduce waste, cost,

and the impact on financials without impacting care.


Simply Powerful HR

Imagine if…

Your employees had one powerful HR platform that can:

• Deliver superior employee experience by simply engaging the employee on an interface of their choice.

• Optimize time and effort for HR processes by simply connecting all applications (Oracle & 3rd party) for better performance.

• Visualize HR data patterns to simply discover the actionable insights to make informed decisions.

• And finally, simply deliver new applications to address unique needs and improve productivity.


Simply discover

Simply deliver

Simply connect

Simply engage

C OMP EN SATI ON

G LOBA L H R

TI ME A N D LA BOR

P A YROLL

W ORK LI FE

TA LEN T

MA N A G EMEN T

LEARN I N G

HR HELP DESK

H EA LTH

A N D SA FETY

A DVA N C ED

H C M C ON TROLS

REC RUI T I N G

A BSEN C ES

A N D BEN EFI TS

Oracle Cloud InfrastructureBest technology

Application Development

Container-native, server less, chatbots, blockchain, AI

Integration

Oracle and non-Oracle apps, both on-premises and in the Cloud

Analytics

Data ingest, reporting and analysis and visualization

Security

Layers of defense across apps, users, data, and infrastructure

Autonomous Database

Self-driving, self-repairing, self-securing, self-tuning

OracleCloud Services


Learn how Cloud can benefit your business

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digital innovation to achieve operational excellence in

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