devops down under - building high performing teams

Building High Performing Teams [to deliver awesome business outcomes]

Nish Mahanty

http://dev2ops.org/blog/2010/2/22/what-is-devops.html

Conflicting processes, motivations and tools

“What you’ve got there is a people problem”

A framework for building high performing teams who can “Get Stuff Done”

High Performance / Hewitt Best Employer Survey

76%

MYOB Live Accounts

MYOB LiveAccounts

Deconstructing the problem

Building high performing teams

to deliver awesome business outcomes

Building high performing teams

who know the business to deliver awesome business outcomes

Building high performing teams

who know how to work together to deliver awesome business outcomes

Building high performing teams

who want to deliver awesome business outcomes

Building high performing teams

empowered to change things

to deliver awesome business outcomes

Building high performing teams

who know the business,

know how to work together,

are empowered to change things,

and who want

to deliver awesome business outcomes

know the business

Vision, brand, values, goals, strategies

KPIs based on business goals

quarterly results, annual goals

customer satisfaction data

market research

double jacking, usability testing

business value of each story, business impact of each decision value chain

Extra focus for distributed teams

want to deliver

Video

http://www.danpink.com/articles

http://www.youtube.com/watch?v=u6XAPnuFjJc 6.11

http://www.danpink.com/articles

http://www.youtube.com/watch?v=u6XAPnuFjJc

Video

http://www.danpink.com/articles

http://www.youtube.com/watch?v=u6XAPnuFjJc

know how to work together

Trust

Goodwill/Cooperation

Clarity of Purpose

Information Available

Inspirational Leadership

Group Brainstorming

Respect for Individuals

Conflict Management

Team Learning

Autonomy

Project Leadership

Alignment of Values

Climate for Creativity

Equipment & Facilities

Appropriate Pressure

Market/Client Awareness

Scientific/Tech. Expertise

Ranked Discriminators of Most and Least Effective Knowledge Teams

http://www.kteams.com.au/page/research_basis_for_ktep.html http://www.infoq.com/presentations/teamwork-an-individual-skill

Chris Avery: Building Teams

align goals

make & keep agreements

clear direction & purpose

Build a common vision

empowered to change things

“A bad system, will defeat a good person, every time.” W.E. Deming

Empower the team to change things

Hiring... Fit Motivation Skills

Effective teams need effective individuals... 7 Habits GTD Know Yourself

Distributed teams... communication channels face to face build trust

@nishmahanty nish.mahanty@myob.com

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