datacom's rob purdy

Datacom Cloud Services 

CommsDay Wholesale +

Data Centre Summit

Cloud and SDN 

Date: July2013

Systems Development & Integration

IT Service Manageme

nt

Business Process

Outsourcing

• Ground up systems build• Application modernisation• Website design & build• COTS integration• Mobile development• Analysis & design• Application support & maintenance

• Cloud (IaaS, PaaS, SaaS)• Datacentres• IT Service Management (ITIL)

• L1 Service Desk, L2 Systems Management• IT Infrastructure design, build and project manage• Procurement services

• Product, Licensing (LAR)

• Technical call centre• Customer support centres• Payroll & HCM services• Clerical support• BPO – Deliver Outcomes

DTSS - High-End Specialist Security Consulting

Key Service Area

IT Management

BPO & Contact Centre Services

Application Development

Datacentre

Sydney

Canberra

Melbourne

Adelaide

Perth

Brisbane

Townsville

Auckland

Wellington

Christchurch

Hamilton

Kuala Lumpur

Manila

Datacentre

BPO/Contact Centre

IT Procurement

Managed Services

Professional Services

Software Development

• 22 Office Locations• 4 Countries• 3600 Staff

• ~2000 ITM• ~600 BPO• ~800 S&I• ~200 BD / Admin

• 9 Data Centers• Sales presence in the US

“The future is already here — it's just not very evenly distributed.” William Gibson Fresh Air, NPR (31 August 1993)

A Quantum Shift

IaaS / PaaS / SaaS

Cons

ultin

g an

d Cl

oud

Read

ines

s

• Pretty rich market with lots of players• AWS, GCE, MS Azure, Rackspace, GoGrid, VMware + Locals

• Big Global investing significant money• Still Immature however• A number of Clouds aren’t Enterprise ready

• Caveat Emptor• How to your equate?

• IaaS is a stepping stone…

IaaS – State of Play

• Application Portability Lacking• Language and Database Challenges• SLAs – Performance, Availability, etc• Commercials• Production Readiness• Standards & Mobility

• Cloud Foundry Core

PaaS Evolution – Early Days

Completeness of visionAb

ility

to e

xecu

te

Microsoft Azure

VMware CloudFoundry

niche players visionaries

challengers leaders

Salesforce Heroku

Cloudbees

Apprenda

Amazon Elastic Beanstalk

App Harbour

RedHat OpenShift

Google App Engine

MendixEngine Yard

Than’s Magic QuadrantWhitepaper available

• We’re seeing big Organisations move• But there’s reasons why

• Lots of SMBs• The wars will continue…

• Google Apps, Office365, the Telco’s and SPs• KT – We will not lose to O365• VMware just sold Zimbra

• Prediction: a trickle effect -> a torrent

SaaS State of Play

Datacom IaaS Offerings…

DCS ANZ

• Published Catalogue• Commercial• ANZ• Offerings:

• Storage• Compute (VM, OVM)• Backup

• Hybrid Strategy• AWS / Azure

• SDN POC

DCSG

• Private Catalogue• NZ Government• NZ Only• Offerings:

• Storage• Compute (VM,HV,OVM)• Backup• Data Centre

Datacom SaaS Offerings…

DCS ANZ

• File Sync and Share• Clean Mail• Cloud Backup

(new)• Webhosting (new)• Email/Lync/

SharePoint

BPO / S&I

• Netpay/Datapay/DPS

• SMS Gateway• CMS• Council IRIS• CRM• Online Forms

The Numbers for IaaS

DCS NZ

• 75 Customers• Portal – 2Fact• Ak/Hm/Wg/

Ch• ~1600 VMs

DCSG

• 18 Agencies• Portal – iGovt• Ak/Hm/Wg• ~2000 VMs

DCS AU

• 25 Customers• Portal

Coming• SA/VIC/

NSW/QLD/WA

• ~1200VMs

• Cloud Readiness Assessment• Strategic Advice

• SaaS, PaaS, IaaS• Local / Global

Cloud Readiness

ANZ Partner of the Year ANZ Partner of the Year NZ Partner of the Year

Futures for the Industry…

• PaaS (particularly CloudFoundry, EBS and Azure)• Datacom White Paper Available

• Next Generation Data Centres (SDDC)• Software Defined Networking (Easy Networking in the Data Centre)• Software Storage Platforms (Much Cheaper than today)• Security Evolution (Security Everywhere rather than at the top of rack)• Everything Virtual (WA, LB, Switches, vASA, Firewalls) • Natural Language Security

• Multi-Cloud Deployment• Service Brokering of Google / AWS / VMware Etc.

• International Battles