customer maintenance using sap- current process,flaws and quickfix

Customer Maintenance

Agenda

2

Introduction

Current Process

Solution

Questions

Current Process

All quotes and negotiations with clients are handled in paper.

Authorization by manager have to be routed manually.

3

Drawbacks

Process is tedious.

Requires paper work.

4

Solution Overview

We proposed the use of following architecture:• SAP BPM

• SAP Portal

• SAP Web dynPro

• SAP ECC

5

SAP BPM

A holistic management approach for effective and efficient business.

Easier and faster access to the information.

Better control of information.

6

SAP Portal

Information is consumer centric.

Secure.

7

SAP Web dynPro

Standard tool-set for UI development and execution.

Uses MVC pattern.

8

Advantages

Data consistency.

Reduced Paper work.

Access through web browser.

9

Challenges

Data Collections.

RFC import and binding.

10

Web dynPro UI Screens

11

Web dynPro UI Screens

12

Questions ?

13

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