customer maintenance using sap- current process,flaws and quickfix
DESCRIPTION
Designated to aim on present scenarios,considering the drawbacks and finding solution in order to improve customer maintenenceTRANSCRIPT
Customer Maintenance
Agenda
2
Introduction
Current Process
Solution
Questions
Current Process
All quotes and negotiations with clients are handled in paper.
Authorization by manager have to be routed manually.
3
Drawbacks
Process is tedious.
Requires paper work.
4
Solution Overview
We proposed the use of following architecture:• SAP BPM
• SAP Portal
• SAP Web dynPro
• SAP ECC
5
SAP BPM
A holistic management approach for effective and efficient business.
Easier and faster access to the information.
Better control of information.
6
SAP Portal
Information is consumer centric.
Secure.
7
SAP Web dynPro
Standard tool-set for UI development and execution.
Uses MVC pattern.
8
Advantages
Data consistency.
Reduced Paper work.
Access through web browser.
9
Challenges
Data Collections.
RFC import and binding.
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Web dynPro UI Screens
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Web dynPro UI Screens
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Email: [email protected] Corporate URL: www.architectsap.com