cross cultural interaction the egyptian negotiator zhang yiying benetto anna
Post on 14-Dec-2015
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Introduction
The religion is truly a way of life for them.Two main religion:
90% are Sunni Muslim
10% are Coptic Christian
The Egypt is the Arab world’s most populous nationThe official language is Arab
Religious beliefs in this society have a powerful influence on the people’s thought and actions.
Egyptians are very proud of their history and cultureThey are polychronic and expressive people
Verbal communicationThey has a tendency to start to talk before another speaker has finished
• Speak and write in a repetitious manner• Frequent use of exaggeration• Are proud of their verbal proficiency• Similar expressiveness of South European
country
Emotional Expressiveness
• Avoid said no in blunt manner• Similar indirectness of East and Southeast
Asian country Indirectness
• Avoid profanity jokes and references to sex, religion, politic events
• Not mention death, illness and natural calamities
Verbal Taboos
Non verbal communication
• Very expressive• Small space bubble – half an arm’s length• Opposite sex stand further apart
Body language
• Very common with friends• The greeting with foreign or in public occasion
is the handshakeTouch Behavior
• During a business conversation they expected you to look them in the eye
• Avoid direct eye contact between the opposite sex
Eye contact
Non verbal communication
• The tips of the fingers touching the thumb means be patience
• The left hand is considered unclean
Gestures and Taboo
• It is important to address counterparts with their professional and academic titles
Hierarchies and respect
Meetings
Time
• Polychronic• Often late• Avoid displaying impatience • They find impolite to end a
meeting abruptly
Scheduling
• People are more important than schedules
• No private meeting in this market
• It is rude to turn away drop-in visitors or to refuse to take a call
Business protocol
• Men: shirt&pants, suit&tie&jacket• Women: western suit or dress, scarf• Taboo: wear short clothes, no halter tops,
sleeveless, blouses, short skirtsDress code
• Time: sip coffee or tea• Topic: history, travel ,food, monuments• Taboo: Middle Eastern politics, asking about male
counterpart’s wife or daughters Small talk
• Shaking hands: men with men & women, Women with women
• Gentle, no bone-crushing, grip
Meeting & greeting
• Add appropriate honorific or title• With western first names Christians• Islamic name Muslims
Names & title
Business protocol
• Eat as much as you can• Rule of three• Avoid alcohol & pork product• Avoid overdoing compliments
Entertaining
• Avoid alcohol• Good gift: ‘coffee table’ books, illustrated
calendars, cake, chocolate, flowers• Use both hands or right hand
Gift giving
• Enthusiastic bargainers• Slow decisionNegotiating style
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