counseling and coaching - the citadel · 2018-05-30 · counseling and coaching ld 2-3. counseling...
Post on 10-Jul-2020
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Counseling
• Counseling is the process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential
• Three major categories:– Event– Performance– Professional growth
Event Counseling
• Involves a specific event or situation– Can precede an event such as a promotion board– Can follow events such as noteworthy duty
performance, a problem with performance or mission accomplishment, or a personal issue
Event Counseling
• Citadel examples– A counseling generated by a SPOT report
or PR– Mandatory counseling after an alcohol
incident– CPFT failure counselings before Ring
Weekend and graduation
Performance Counseling
• Used to conduct a review of a subordinate’s duty performance over a certain period
• Communicates standards and is an opportunity for leaders to establish and clarify the expected values, attributes, and competencies
Performance Counseling
• Citadel examples– When a cadet has
accumulated 75% or 100% of his semester or annual demerit allowance (CC Form 98)
Professional Growth Counseling
• Includes planning for the accomplishment of individual and professional goals
• Leader and subordinate conduct a review to identify and discuss the subordinate’s strengths and weaknesses and to create an individual development plan that builds upon those strengths and compensates for (or eliminates) weaknesses
• May include developing a “pathway to success” with short- and long-term goals and objectives
Coaching
• Refers to the function of helping someone through a set of tasks or with general qualities
• Involves discussing courses of action and developing an action plan
• Relies primarily on teaching and guiding to bring out and enhance the capabilities already present– Those being coached may or may not
have appreciated their potential– The coach helps them understand
their current level of performance and guides them how to reach the next level of knowledge and skill
Coaching• An important aspect of coaching is identifying and
planning for short- and long-term goals• The coach and the person being coached discuss
strengths, weaknesses, and courses of action to sustain or improve
Guidelines for Coaches• Focus goals
– Identify the purpose of each coaching session– Articulate mutual expectations– Communicate the individual and developmental
tasks for the session
Guidelines for Coaches• Clarify the leader’s self-awareness
– Define strengths and developmental needs– Agree on focus areas to improve
Guidelines for Coaches• Uncover potential
– The coach facilitates self-awareness of the individual’s potential and developmental needs by guiding the discussion with questions
– The coach actively listens to how the individual perceives potential and encourages a free flow of ideas
– The coach assesses the individual’s readiness to change and incorporates this into the session
Guidelines for Coaches• Eliminate developmental barriers
– Identify developmental needs– Identify those areas that may hinder self-development– Determine how to overcome barriers to development– Determine how to implement an effective plan to improve
overall performance– Help the individual identify potential sources of support
for implementing an action plan
Guidelines for Coaches
• Follow-up– Provide feedback concerning the effectiveness of the
assessment, the usefulness of the information they received, and progress
– Provide frequent informal feedback as well as formal counseling to regularly inspire and improve subordinates
Discussion
• Who counsels PSGs? When? About what?• Who counsels Squad Leaders? When? About
what?• Who counsels privates? When? About what?• What are the advantages and disadvantages of
verbal counselings?• What are the advantages and disadvantages of
written counselings?• How does counseling fit into the context of CTM?
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