continuous development - growing pains
Post on 17-Oct-2014
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Continuous developmentGrowing pains
1Saturday, 29 September 12
Who am I ?
Community developerSalesforce & Herokukanban, java, scala, clojure communities
@jr0cketblog.jr0cket.co.uk
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Atlassian: In the beginning...
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Success happens !
Software for software developers
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Really big shed
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How does that happen without pain ?
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So the story begins...
startup cultureopen, no bull...practices evolved as necessary business growingeveryone is happy
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Atlassian values
8Saturday, 29 September 12
Maintaining the culture during growth
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Many companies fail
Control over complexity
Restrictive management controls
Fear of innovation
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Mafia
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Atlassian stay “agile”
Trust in their peopleEncouraging collaboration Promoting innovation
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Agree on Cadence
97 Days release cycle
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Innovation encouragement
20% timeFedex Days ShipIt Days
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Big Strategic Decision
15Saturday, 29 September 12
Converging on the cloud
Make products more accessibleProducts have to be more integratedUnified product experienceEnterprise customer support
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Culture influenced from the top
Ship on-demand & product at same timeSame short release cycle across the board
left up to teams on how to achieve it
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Challenges
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Team Culture(s)
Each team evolved its own wayJIRA team formed 2002Confluence team formed 2003
Team practices formed by its members
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Fighting Conway’s Law
Culture shapes codediverse teamsa range of practicesevolving different tools
organizations which design systems ... are constrained to produce designs which are copies of the communication structures of these organizations http://en.wikipedia.org/wiki/Conway%27s_law
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Adapt without loosing Culture
Make your culture visibledefine what you stand for
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Atlassian values
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Culture needs to adapt
23Saturday, 29 September 12
Toward continuous deployment
Focus on smaller featuresbreaking down storiesno more epicsclearer understanding of what is valuable - by delivering it!
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Developer cycle changes
Shorter dev cycleto fit into production dev cyclemore opportunities to consider whats valuablefeeling the pain regularly encourages improvement
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Understanding Technical Debt
Work on something... with the intent to clean it up later
Ward Cunningham
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Technical Debt in practice
Decisions get left behindApproaches get lost over timeUnavoidable growth via software inertia
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Increasing awareness
Customer need over develop what’s coolfeedback from customersdevelopers engaged with those concernsavoid navel gazing & chasing shiny things
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Wider engagement
Social media channels shaping imageCustomers more vocal about experienceCompetition growsBelief & Ambition grow
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More extreme options
Breaking up productstoo costly and painful?
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Missing elements
A realistic roadmapcustomers what to know where something is goinghard to give 100% guarantees on everything / anythinga diverse audience to please
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Solving it together
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Quality Assistance
Helping raise the quality barAsking “difficult” questions
how does x work?
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Build team
Developers love learning maven, right?Puppet is more fun than beer, surely!
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UX team
Helping developers understand value of UX
http://seb.ly/
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Kick-ass team
Teams with in teamsfocusing on specific product challenges
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Collaboratively Iterating
Empowering people to collaborate towards an understood goal that gives clear value
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Leveraging the tools
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Tools != process
Tools can support changeEncourage innovationsAllow understanding value
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Public bug tracker
Ultimate form of “dogfood” Helps some of the audience understand company constraints & direction
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DVCS saves the day !
Not a panacea, but very liberatingDevelopers allowed to experiment in a safe way
Social coding
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Social Code reviews
Not just for new codeIdentifying technical debtLooking for opportunities to improve
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Benefits
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Atlassian as a platform
Engage with developer environmentDrive innovation on a wider scaleAdd value to developers as well as customers
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Customer engagement
New features Dark featuresAB testingGive Feedback
making it really easy to give valuable feedback based on what the customer was doing!!
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Refocus on user experience
Building on areas of strengthworkflow
Radical changes to areas of weaknessuser experience (UX)
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http://semanticstudios.com
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Constraints driving innovation
24 hrs to deliver something valuableno control over whatno say in who or howjust do it, evaluate the results
Formally known as FedEx days
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Engaging the wider community
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Community is the greatest asset
User & Developer communities
give valuable, actionable feedbackbecome an extended part of the organisationyour evangelists to the world
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Opening up
Access to your platformCreating business driven market placeFocusing on developer experienceHelping customers succeed
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Value of platform
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Platform is the new framework
Facebook - social marketingHeroku - universal managed platformSalesforce - Sales, Marketing, Social Media analysis, Enterprise development platforms
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In Summary
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Success, agility & culture
AtlassianSalesforce & Heroku
successful companiesretaining their culture
Why not in your organisation?
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Thank youjstevenson@salesforce.com
@jr0cketblog.jr0cket.co.uk
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