constructive conflict resolution slides

Constructive Conflict Resolution

Donna Benjamin - @kattekrab

https://amsterdam2014.drupal.org/session/constructive-conflict-resolution

Conflict

is human

Flight or Fight?

Avoidance

Denial

History

is the story of conflict

Challenge

We can’t solve problems by using the same kind of thinking we used when we created them. Albert Einstein

late Middle English: from Latin conflict - 'struck together, fought', from the verb confligere, from con - 'together' + fligere 'to strike'; the noun is via Latin conflictus 'a contest'.

?

Culture

Authority

Respect

Be respectful !

Feel respected

Trust

Compassion

Drupal Drama

Consensus

Stagnation

Code of Conduct

Conflict Resolution Process

drupal.org/conflict-resolution

1. Try to talk to each other and work it out between you

2. Ask someone else to help mediate the dispute

3. Reach out to the Community working group

Drama Triangle

Empowerment Dynamic

Tear me down?

Build together?

Whenever two good people argue over principles, they are both right. Marie Ebner von Eschenbach

Constructive Feedback Please!

https://amsterdam2014.drupal.org/session/constructive-conflict-resolution

node/1698

Constructive Feedback Please!

@kattekrabhttps://amsterdam2014.drupal.org/session/constructive-conflict-resolution