constructing the case for cloud
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Constructing the case for Cloud
Justin Pirie@justinpirieblog.mimecast.comjpirie@mimecast.com
Cloud CircleLondon September 16th 2010
bucklava
Analyst Blogger
Community Manager
Social Media Influence
Where I work
Cloud Wrapper
For Microsoft Exchange
Benefits of Google Apps
For Microsoft Exchange
Over 500,000 users can’t be wrong!
To OpEx
Combination of Inputs
Domingos Soares Neto
Not a bottleneck
Take Operations
Detroit Public Library
Increase Capacity, Reduce Cost
ABB
ROI Frameworks lack agility measures
Ruddington Photos
Maverick Pilot
OODA Loop
Mix Lean and OODA
Align Cost and Value
AvailabilitySally M*
(user) Experience
Security
29% of respondents report plans to move their first applications to the cloud in the coming year, while 36% plan to increase their use of the cloud.
29% of respondents report plans to move their first applications to the cloud in the coming year, while 36% plan to increase their use of the cloud.
Plans for the immediate future
All Respondents
All Respondents
Q16 - Which of the following best describes your organisation’s plans for the next twelve months? Base 333 (Considering cloud use at Q15)
Uses of cloud computing
Q13. Which of the following applications does your company use cloud hosting for? Base: 257 (those reporting cloud use at Q12) UK 88 US 169
Respondents who are using the cloud are most likely to use cloud for email, security, and storage. Uses on individual user desktops, such as scheduling and
desktop applications, are less frequently reported.
Respondents who are using the cloud are most likely to use cloud for email, security, and storage. Uses on individual user desktops, such as scheduling and
desktop applications, are less frequently reported.
% Using UK US
Email 57% 65%
Security 48% 54%
Storage 50% 50%
ERP 35% 46%
Email Archiving 30% 48%
CRM 25% 50%
Sales Management 24% 31%
Continuity 30% 27%
Desktop Applications 18% 33%
Scheduling / Calendars 17% 30%
Other uses 2% 4%
Uses of cloud computing by company sizeUS respondents’ usage of all categories of cloud applications has increased significantly since the
2009 survey, with security and ERP showing particularly striking increases.US respondents’ usage of all categories of cloud applications has increased significantly since the
2009 survey, with security and ERP showing particularly striking increases.
Email cloud adoption is driven by mid-size businessesStorage cloud is most popular with enterprise businesses
Whilst security is favoured by smaller businesses
Email cloud adoption is driven by mid-size businessesStorage cloud is most popular with enterprise businesses
Whilst security is favoured by smaller businesses
Q13. Which of the following applications does your company use cloud hosting for? Base: 257 (250 or less: 54, 251-1000: 95, 1000+: 108)
Uses of cloud computing: US 2009 vs. 2010US respondents’ usage of all categories of cloud applications has increased significantly since the
2009 survey, with security and ERP showing particularly striking increases.US respondents’ usage of all categories of cloud applications has increased significantly since the
2009 survey, with security and ERP showing particularly striking increases.
Changes in awareness of cloud hosting have probably had some impact on these increases in reported use.
Changes in awareness of cloud hosting have probably had some impact on these increases in reported use.
Q13. Which of the following applications does your company use cloud hosting for? Base: US 169 (2010)
Possible applications for the cloud: Applications being considered
Q17a Which cloud-based applications a) have you considered/are you considering using? Base 333 (Considering cloud use at Q15), 121 UK, 212 US
US respondents lead the UK respondents in every category of cloud application, and are substantially more likely to be planning cloud-based ERP or CRM
systems than their UK counterparts.
US respondents lead the UK respondents in every category of cloud application, and are substantially more likely to be planning cloud-based ERP or CRM
systems than their UK counterparts.% Considering UK US
Email 60% 66%
Security 45% 46%
Storage 48% 49%
ERP 28% 44%
Email Archiving 38% 46%
CRM 27% 48%
Sales Management 31% 32%
Continuity 26% 28%
Desktop Applications 32% 36%
Scheduling / Calendars 23% 26%
Other uses 1% 4%
Cloud applications being actively researched
Q17b Which cloud-based applications B) are you actively researching / have you actively researched? Base 333 (Considering cloud use at Q15), 121 UK, 212 US
US respondents also lead UK respondents in active research, with particularly large gaps in ERP and CRM.
US respondents also lead UK respondents in active research, with particularly large gaps in ERP and CRM.
% Actively Researching UK US
Email 52% 54%
Security 40% 42%
Storage 35% 42%
ERP 28% 40%
Email Archiving 26% 38%
CRM 23% 47%
Sales Management 24% 31%
Continuity 19% 23%
Desktop Applications 21% 33%
Scheduling / Calendars 17% 26%
Other uses 0% 3%
Over to Jeff
Justin Pirie@justinpirieblog.mimecast.comjpirie@mimecast.com
Cloud CircleLondon September 16th 2010
bucklava
Identifying value & getting sign-off
Jeff WrightPartner & I&T Director
Morgan Cole LLP Solicitorsjeff.wright@morgan-cole.com
Cloud CircleLondon September 16th 2010
Context - me
Context – it’s all about me!
Context - Morgan Cole LLP
Context - Morgan Cole LLP
My inheritance in 1BC
Cloud – our experience
Board buy in
Our desired outcomes
• Consolidation – hardware, software, suppliers• Archiving solution in situ• Reliable DR solution• Centralised management with reduced impact
on resources• Mitigate numerous operational risks & improve
compliance• Do it all on a tight budget
Meeting our objectives generally
• Implemented Mimecast unified e-mail management SaaS
• Tried & tested solution – 3x3 sets of data stored in the UK
• Centralised management - resource light• Easy implementation – resource light and cost
effective• Other measures: hardened some policies;
relaxed others
Cloud flexibility in action
• Short notice business acquisition +80 people• Bloated Exchange database – on precipice • No DR provision & retention/compliance
mechanisms• Increased our subscription – no alteration to
timescale• Ingested their data into our Mimecast archive • Cleared sufficient space to import their e-mail
into our Exchange DB• Subject to same policies & control
Business continuity for real
• Always on – no manual invocation required• Active Directory integration – easy access• No downtime – Outlook plug-in so they don’t
notice• No recovery pains – auto-resynchronisation of
Exchange• Secure• It works!!
Archiving & retrieval
• Internal and external e-mail archived – 10 year retention period
• Archived PSTs included – complete data set• Search & retrieve in seconds• Auditable, role-based access & accountability• Immutable compliant storage – write once,
tamper proof, deletion proof• Affordable, fixed-cost bottomless storage
Proof of the pudding
Unsolicited feedback• I must confess to being sceptical about Mimecast. However it
continues to surprise me and once you get into the searching 'groove' varying searches between key words, people names and e-mail addresses it is very good, effective and an excellent tool – Construction Law Partner
• I was worried about losing our Archive folders and relying on Mimecast because my experience of searching Mimecast is limited. However, I was delighted because I have been able to locate the exact e-mails I wanted very quickly and easily – Corporate Partner
Cost savings & risk management
• ROI in 1st year (£60K over 3 years)• Better utilisation of SANs – recovered 3Tb
space• Reduced size of Exchange db by 34%• Impose mailbox limits: no resistance• Relaxed policy on incoming/outgoing size limits• Focus on policy management not lifecycle
management or hardware & software maintenance
Questions
Justin Pirie@justinpirieblog.mimecast.comjpirie@mimecast.com
Jeff WrightPartner & I&T Director
Morgan Cole LLP Solicitorsjeff.wright@morgan-cole.com
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