communicating in diverse enviroment

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COMMUNICATING IN DIVERSE ENVIROMENT

Prepped By :-

MONIL PARMAR

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Different Environments & Culture

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ENVIRONMENTThe environment refers to the immediate physical and social setting in which people live or in which something happens or develops. It includes the culture and the people and institutions with whom they interact.

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Culture is understood as that complex whole which includes knowledge, belief, art, morals, laws, custom and other capabilities and habits acquired by an individual as a member of the society.

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The inter-national manager needs to be aware of three levels of culture that influence overseas operation. It

includes:

Nation

al

Culture

Business Culture Organizationa

l Culture

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NATIONAL CULTURE National culture is the

dominant culture within the political boundaries of a country.

Formal education is usually taught and business is generally conducted in the language of the dominant culture.

It not only affects language but also business transactions and nature of law that govern the business.

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BUSINESS CULTURE

It represents norms, values and beliefs that pertain to all aspects of doing business in a particular environment.

It tells correct and acceptable way to conduct business in a society.

It also provides guides for everyday business interactions

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ORGANIZATIONAL ENVIRONMENT

1. It refers to philosophies, ideologies,

value, assumptions,

beliefs, expectations and attitude that knit an organization together and are shared by its employees

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Culture

Supernatural Beliefs

Education

ReligionAttitudes

Language

Customs &

Manners

Elements of

Culture

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Cultural Diversity activities at workplace

Table Tents Activities

Walk Together,

Walk Apart

Cultural Appreciation

Day

Attend Diversity Events

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FOUR STEPS TO CULTURAL DIVERSITY SUCCESS

Leadership Driven

Staff Oriented

Client Oriented

Information

Driven

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