cisco ip phone 8865 navigating your phone dial on-hook ·  · 2017-06-27cisco ip phone 8865...

CiscoIPPhone8865NavigatingYourPhone

LineButtonsLinebuttonsarelocatedonbothsidesofthephonescreen.Buttonsthatarenotassignedtophonelinescanbeusedforspeed-dialsandotherfeatures.

SoftkeysSoftkeysarefeaturebuttonsthatdynamicallychangetoreflectyourcurrentoptions.Foursoftkeybuttonsarelocatedbelowthephonescreenandcorrespondwiththefeaturesdisplayeddirectlyabovethemonthescreen.

Whenadditionalfeaturesareavailablebutarenotcurrentlyshown,pressthesoftkeythatcorrespondswiththeavailableellipsessymboltoseeadditionaloptions.

ScrollingToscrollthoughamenuorlist,pressupordownontheNavigation buttonsontheSelect bar.

Ascrollbaronthescreenindicatesyourrelativepositionwithinalist.

DialingToplaceacall,pickupthehandsetandenteranumber.Or,tryoneofthesealternatives.

Dialon-hook1. Enteranumberwhenthephoneisidle.2. Liftthehandsetorpressoneofthese:aline

button,theCall softkey,theHeadset button,theSpeakerphone button,orthe

roundSelect buttonintheNavigationbar.

SpeeddialEnteraspeed-dialitemnumberandpresstheSpeedDial softkey.Or,pressthedown arrowontheNavigationbarwhenthephoneisidle,thenscrolltoaspeed-dialitemandpresstheroundSelect buttonintheNavigationbar.Youmayalsohavespeeddialsassignedtosomebuttonsalongtherightsideofyourphone.

RedialthelastnumberWhilethephoneisidle,presstheRedial softkeytoredialonyourprimaryline.Toredialonasecondaryline,pressthelinebuttonfirst.

AnsweraCallNewcallindicators:

• Aflashingamberlinebutton• AnanimatediconandcallerID• Aflashingredlightonyourhandset

Toanswerthecall,liftthehandset.Or,presstheflashingamberlinebutton,theAnswer softkey,ortheunlitHeadset orSpeakerphone button.

AnswerwithmultipleLinesIfyouaretalkingonthephonewhenyougetanothercall,amessageappearsbrieflyonthephonescreen.Presstheflashingamberlinebutton

toanswerthesecondcallandputthefirstcallonholdautomatically.

HoldPresstheHold button.Theholdiconappearstotherightoftheline,andthelinebuttonflashesgreen.Toresumeacallfromhold,presstheflashinggreenlinebutton,orpresstheResumesoftkeyorpressHold asecondtime.

Transfer1. Fromaconnectedcall(notonhold),pressthe

Transfer button.2. Enterthetransferrecipient’sphonenumber.3. PresstheTransfer buttonortheTransfer

softkey(beforeoraftertherecipientanswers).Thetransfercompletes.

Conference1. Fromaconnectedcall(notonhold),pressthe

Conference button.2. Makeanewcall.3. PresstheConference buttonorthe

Conference softkey(beforeorafterthepartyanswers).

4. Theconferencebeginsandthephonedisplays“Conference.”

5. Repeatthesestepstoaddmoreparticipants.

Theconferenceendswhenallparticipantshangup.

CiscoIPPhone8865

MuteAudioandStoppingVideoTomuteyouraudio,presstheMute button.Avisualconfirmationisdisplayedonthescreen,andaredlightturnsonunderthemuteicon.Toun-muteyouraudio,presstheMute buttonasecondtime.

StoppingYourVideoTurnthecamerashuttercounterclockwisetostopyourvideo.Turnthecamerashutterclockwisetostartyourvideo.

ViewandRemoveParticipantsDuringaconference,presstheDetails softkey.Toremoveaparticipantfromtheconference,scrolltotheparticipantandpresstheRemove softkey.

VoicemailWhenyoureceiveanewvoicemailmessage,youwillnoticethesethreemessageindicators:

• Asolidredlightonyourhandset• Astutterdialtone(forvisuallyimpairedusers)• “NewVoicemail”messageonyourphone

display

ListentoMessagesPresstheMessages buttonandfollowthevoiceprompts.Tocheckmessagesforaspecificline,pressthelinebuttonfirst.

DiverttoVoicemailPresstheDivert softkeywhenthecallisringing,active,oronhold.Divertsendsanindividualringingcalldirectlytoyourvoicemail.

ForwardCalls1. Toforwardcallsonyourprimarylineto

anothernumber,presstheFwdAll softkey.2. Enteraphonenumberorpressthe

Messages buttontoforwardallcallstoyourvoicemail.

3. Lookforconfirmationoftheforwardonyourphonedisplay.

4. Tocancelcallforwarding,pressFwdOff.

DirectoriesYoucanusetheDirectoriestosearchforandcallanycolleaguebyname.

1. PresstheContacts button.2. SelectadirectoryusingtheNavigation bar

andSelect buttontoscrollandselect.3. Useyourkeypadtoinputsearchcriteria.4. PresstheSubmit softkey.5. Todial,scrolltoalistingandpresstheDial

softkey.

CallHistoryToviewyourcallhistory:

1. PresstheApplications button.2. SelectCallHistory.3. Selectalinetoview.

Yourphonedisplaysthelast150missed,placedandreceivedcalls.

4. Toviewdetailsforacall,scrolltothecallandpresstheMore softkey,thenpressDetails.

5. Todialfromthecallhistory,scrolltoalistingtheneitherliftthehandset,pressalinebutton,orpresstheSelect button.Toeditanumberbeforedialing,presstheMore softkeythenEditDial.

Quick Reference Guide

CISCO8865IPPhone