business and it managementwith aris and alfabet - joerg klueckmann & conrad langhammer -...

©2014 Software AG. All rights reserved.

Business and IT Management

with ARIS and Alfabet Joerg Klueckmann, Software AG

Conrad Langhammer, Software AG

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EA and BPA cooperation being driven by business reality,

e.g. “Age of the Customer”

• Top four technology priorities of business are all about the customer

• Harmonized systems of engagement need BPA and EA intersection

• Role of BPA is to design the processes that will actively support the envisioned customer

experience.

• Role of EAM is to define architecture principles as a basis for decisions and govern how

architecture solutions are designed for optimal customer experience

Gartner Strategic Planning Assumption:

“By 2015, over 75% of EA and BPM constituencies will be jointly developing high-level function and process views of the enterprise, using a variety of

techniques. ”

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BPA & EA: Different perspectives on transformation

and alignment

Business BPA

IT EA

How do I deliver new

business models?

How can I reduce process costs?

How can I make business more

agile?

How can I measure process KPIs?

We don’t understand the impact

on IT!

How do I standardize to

reduce IT costs?

How do I make IT less complex

and more agile?

Poor input on requirements is

leading to expensive IT projects.

How do I align to business

strategy?

We don’t understand what process

teams are doing. Project Focus Enterprise

Focus

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• Understand, analyze and transform your

business processes

• Measure & track process performance KPIs

• Discover and analyze variations in processes

• Provide the critical intelligence needed to

help you reduce process costs and transform

the business

• Reduce the costs of IT implementation by

clearly documented processes

• Get reliable information on applications,

their integrations and how they support

business

• Identify redundancy in IT support for

business processes

• Plan IT consolidation which helps reduce

process costs and makes IT more agile

• Move IT spending from operating applications

to investing in business change

• Get more budget for your business process

transformation projects

Market-leading* solutions for Alignment

and Transformation

ARIS - Leader in BPA ALFABET - Leader in EA and ITPM

*Gartner: “Magic Quadrant for Business Process Analysis Tools”, 12th December 2011

“Magic Quadrant for Enterprise Architecture Tools”, 3rd October 2013

“Magic Quadrant for Integrated IT Portfolio Analysis Applications”, 19th November 2013

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ARIS - ALFABET Repository Federation Layer

Software AG 's Enterpr i se Arch i tecture P lat forms

AR IS Des ign Se rver

ALFABET Repos i to ry

" S y s t e ms "

" Pr oc e s s e s "

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N a v i g a t e t o

Pr o c e s s

N a v i g a t e t o

S y s t e m

UI Interoperability: Aligned User Experience

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Alfabet Master Plan Map of

„Customer Qualification“ process

Identifies significant

redundancy and

overlap in the

business supports for

the as-is business

process “Customer

Qualification”

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More detailed information derived from the IT portfolios

1) Business support map for the

process

2) Costs of business support for

the process

3) A Portfolio of the supporting

applications

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AS-is Customer Qualification Process (EPC) in ARIS

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Process Performance Analysis via Dashboards in ARIS

The dashboard shows the

process performance

information, demonstrating

how it is subpar and has

declined over the course of

the last year.

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To-be Customer Qualification Process in ARIS

1) Highlighting the changes

to the as-is with red

boundary color

2) Showing the application

PRO-ORDER 6.0.3 being

selected in the EPC

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IT Portfolio in Alfabet: 360º Perspective of the Application

Drill-down to this application

into Alfabet showing the 360°

perspective of this application

in the IT portfolio.

1

2

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360º Perspective of the Application

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Inter-

operability

ARIS/ALFABET Roadmap

2013 2014

• First version of repository federation • Data sharing for business processes and applications • Initial UI integration based on hyperlink capability • Governance of process changes

• More complete interoperability • Governance of application changes

for BPA • Exchange UI design information, CSS,

icons, etc.

• HTML 5-based User Interface (views) • Service Product Portfolio Management

• HTML 5-based UI (controls, editors, wizards, design, interactions etc.)

• Excel-based data capture and maintenance

• Enhanced User Management • External DMS integration • Enhanced Risk/Survey Management

• Self-service configuration (process portal)

• Model-to-Execute 2.0 • Smart optimization & analysis • Mobile enabling

Ava i l ab l e N ow!

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Benefits

Align Business

and IT

Reduce

Complexity

Gain Transparency and

Control

Manage

Transformation